Firesupport Reviews 

Fine company unless you need support with an item then they’re not very supportive, will try to bad blame for their own mistakes and are even willing to discriminate against special-needs to prove a point, honestly I thought they’d have better support with it being in their name

I was tracking down a hard-to-get AEG and Firesupport were great throughout the entire transaction. They were very communicative and helpful during the inquiry and their shipping department kept me appraised and got me a tracking number right away. I'd definitely recommend these guys.

Fantastic stock and second to none customer service!

Bean recommended from another shop for help.
Amazing service chasing up other company’s for questions and forms to be sent. Good prices on all products.

100% recommend. Frank is the man!

Been airsofting for many years and I can not speak highly enough of all the staff at Firesupport. They are absolutely brilliant so very helpful I have even spoken to them on their day off! Top shop top service top staff!

Great service - they were really helpful in adding an item to an order that was already packed for delivery. Highly recommended.

have bought from this shop for years and years, excellent service and expertise. why go anywhere else?

I have nothing but good things to say about these guys.
While scrabbling through my old airsoft I found a receipt for a TM MP5PDW (from 14 years ago); for a firm going on that long they must have something right?
Anyway: I was after an ICS Galil (to convert to an R4/R5).
One of the few places in the Country that had one; I then called and confirmed (I have an innate gift for finding something that sells out five minutes before I get there; AEG's mags, gigs; I'm looking at you Mr Waters!) that they had them.
Nothing good is ever easy...
My local site had just changed their insurer, and, as a result my UKARA wasn't quite Kosher.
Polite email from Fire Support informing me of this with a list of ways to remedy it (Never known a firm to go that far before).
Anyway; UKARA was sorted and the new rifle was delivered today.
Communication between myself and Fire Support has been amazing! Never too busy to answer the phone, engaged happened a lot but; only so many people to answer the phones so they ring.
When I spoke to someone over the 'phone they were only too happy to check they had what I wanted in the warehouse.
Then the emails to make sure my defence was watertight: I've seen a few places prepared to bend the rules for a sale; not Fire Support!
A credit to the Airsoft Community!

There is genuinely nothing bad to say about these guys. Frank always responds to my e-mails usually same-day, my items are shipped on time and received faster than estimated delivery date. I recently purchased a rifle which I needed for this weekend, phones them up to explain this & it wasn't an issue for them. Rifle received - Thank you, Fire-support & Co.!

Awesome service every time I buy from these guys, quick dispatch and delivery. Always very helpful and affordable. Cheers

Frank from customer support was an absolute G. Helped me reschedule a delivery and refunded the difference within hours. Pure asset that man

Bought some Krylon paint and more recently a magazine baseplate. Quick shipping and fair prices, what more can you ask for?

I found the whole experience a pleasure, both John and frank independently have a world of knowledge that helped me with my first airsoft rifle, I highly recommend them for any one just starting out in the sport. It arrived only 24 hours after purchase and is everything I could of hoped for, can’t wait to do business again with them

Ordered some magazines from the guys at firesupport which arrived hastily, after having an issue the guys were very fast to reply and sort the issue sending out s new part! Been a pleasure.

I recently placed an order with Fire Support believing that my UKARA was still valid. They quickly got back to me and advised it had expired and offered me options on how to renew it while keeping my order placed.

They spoke to my local site directly on my behalf and got my UKARA updated for me. I would whole heartedly recommend Fire Support to anyone looking to make any future airsoft purchases :)

Brilliant customer service whilst ordering a new RIF as well as having a conversion done. Due to a lack of knowledge about services they helped me with knowing how long my delivery would take and explained why it had taken longer than I had anticipated. Would highly recommend to anyone!

Excellent Service and Brilliant Custom Build

I cannot find fault with the excellent customer service that they have provide me in my quest for my custom TM NGRS build, I would thoroughly recommend them and will be buying from them again in the future

I have bought a number of things from firesupport over the last year. I have just brought a TM CQBR and had it upgraded at the same time with there NGRS upgrade package. I even asked for a mini tamia connector conversion instead of deans (all my batteries are mini tamia). It’s impressive shoots really nice super accurate and you wouldn’t know it had been touched looking at it. 100% will be using these guys again and again.

Great customer service, Spoke to Frank regarding some WE Parts, unfortunately it was something they did not stock but Frank assisted me and gave advise of where I may be able to obtain the parts which i have since been able to get hold of. Would defiantly recommend