Charlie had clear speech, very reassuring friendly manner. He made sure I understood everything as we went along. He was extremely patient. Information was very full. I could not fault any aspect... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Temitope was the fella who renewed our Pulbic Liability Insurance for Direct Payments 03/03/26 /03/03/27 Policy. Temitope was informative, clear with information relaying, nice pace, friendly,... Toon meer
Bedrijf heeft geantwoord
Your company came highly rated for mobility scooters. A few simple questions to fill in about 5 mins & im full covered. I feel so much better out & about now. Even if I get a puncture someone wi... Toon meer
Bedrijf heeft geantwoord
The person advising me was super polite and helpful, guiding me patiently and expertly through the sections of the online employer insurance application that I had queries on. Thank you.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Fish Insurance
Geschreven door het bedrijf
Fish insurance - Providing specialist insurance in the UK for 50 years.
Offering a range of specialist products to protect people within the disability, mobility and care sectors.
Comprehensive Care Insurance
From as little as £67 a year, we offer Liability insurance for Carers and Personal Assistants as well as policies for those who employ carers or PA’s to assist them in living in their own home.
Whether you are an employed or self-employed carer, an employer of carers or PA’s or receive direct payments, Fish can provide the right insurance for you.
Market Leading Adapted Vehicle Insurance
Specialist cover, available online or over the phone.
Insurance specifically designed to provide cover for wheelchair accessible vehicles (WAV’s), adapted cars, disabled drivers and Blue Badge holders.
Our specialist cover has been tailored to ensure your vehicle and any adaptations are covered, as well as including specialised breakdown recovery and access to a suitable courtesy car if required, all within one premium, which can be paid monthly or annually.
Great Value Mobility Scooter Cover
Insure your mobility scooter from just £38 per year. Covering you for accidental damage, third-party liability, and theft, as well as benefits you might not expect, like personal accident and worldwide cover. 24/7 breakdown recovery is also available on our Extra level of cover.
Mobility Equipment Insurance
We also provide specialist cover for mobility and disability equipment, including Prosthetics & Orthotics, Manual and Powered Wheelchairs, plus in-home products such as Walking Aids, Rise and Recline Chairs, Baths, Hoists and Stairlifts. All available via our dedicated UK contact centre.
Contactgegevens
First Floor, Citygate, Longridge Road, Preston, Lancashire, PR2 5BQ, Preston, Verenigd Koninkrijk
- 0333 331 3900
- admin@fishinsurance.co.uk
- fishinsurance.co.uk
4,7
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Still waiting for a refund...
Still waiting for a refund after cancelling my husband's Scooter policy in April, called the 3 times to chase to be assured that a cheque will be sent, still nothing!
Guess it's time to get in the phone to be told the same thing again, I'll be making a complaint soon.
30 juli 2026
Review zonder uitnodiging
Antwoord van Fish Insurance
Good Morning,
We apologise that you have not yet received your refund. We are keen to get this sorted as soon as possible, so have requested some more information to allow us to investigate further for you.
Best Wishes,
The Fish Social Team
Very easy to take out mobility insurance
Very easy to take out the mobility scooter insurance. All done on line. Not complex at all. Of course - the proof will be if i ever make a claim.
30 juli 2026
Antwoord van Fish Insurance
Hi Yvonne,
Thank you for leaving a 5* review! We're glad to hear that you found our online process easy. We hope you won't ever need to make a claim, but our team will on hand to help if you do!
Best Wishes,
The Fish Social Team
Antwoord van Fish Insurance
Hi,
Thank you so much for taking the time to leave such a lovely review! We are glad that you are pleased with out service.
Best Wishes,
The Fish Social Team
Antwoord van Fish Insurance
Hi Belinda,
We are glad to hear that you found our online journey easy to use! Thank you for taking the time to let us know.
Best Wishes,
The Fish Social Team
Antwoord van Fish Insurance
Good afternoon, thank you for taking the time to leave such a positive review. We are so glad to hear you found the customer service kind, quick and easy.
Many thanks,
The Fish Social Team
Very easy to get insured at a good price
25 juli 2026
Antwoord van Fish Insurance
Thanks for the 5 star review Dianne, we pride ourselves in making the journey as easy as we can, so we are happy to hear your lovely feedback! Thanks for taking the time to leave a review.
Fish Social Team
Site very easy to navigate and very…
Site very easy to navigate and very easy to find the correct product. Price very reasonable.
24 juli 2026
Antwoord van Fish Insurance
Thanks for the 5 star review James, we are happy to hear you found our website easy to use, and are glad to have you on board with us!
Fish Social Team
I am self employed and really enjoy the…
I am self employed and really enjoy the five lovelies that I support
22 juli 2026
Antwoord van Fish Insurance
Good afternoon, thank you for taking the time to leave us a review. We’ve noticed you gave us 3 stars, and we’d really like to understand what we could have done to make this a 5‑star experience for you. If you’re happy to share more detail, please get in touch with us directly or update your review with any suggestions. Your feedback genuinely helps us improve.
Many thanks,
The Fish Social Team
Easy straightforward to understand …
Easy straightforward to understand and competitive prices
22 juli 2026
Antwoord van Fish Insurance
Good afternoon, thank you for your email. We are so pleased to hear that we were easy and straightforward for you to understand. We are very pleased that you have chosen Fish for your insurance.
Many thanks,
The Fish Social Team
Easy to follow website with clear…
Easy to follow website with clear decisive instructions
21 juli 2026
Antwoord van Fish Insurance
Thank you for your review !
We're glad you found the process so easy
The Fish Social Team
Antwoord van Fish Insurance
Good morning,
Thank for taking the time to write a review
Its great to hear you found it quick and easy to sort your policy.
The Fish Social Team
Antwoord van Fish Insurance
Good afternoon, thank you for taking the time to leave such a positive review. We are so pleased to hear that you found the process so easy.
Many thanks,
The Fish Social Team
Easy to fill the forms out on line and…
Easy to fill the forms out on line and very clear
16 juli 2026
Antwoord van Fish Insurance
Good evening. We’re really pleased to hear you found the online forms easy to complete and the information clear.
Many thanks,
The Fish Social Team
Excellent service as always used many…
Excellent service as always used many times over the years
16 juli 2026
Antwoord van Fish Insurance
Good afternoon Gillian, thank you for taking the time to leave us such a lovely review. We are so pleased that you have remained a loyal customer over the years and our service has met your expectations each time. Thanks again for insuring with Fish Insurance.
The Fish Social Team
Very Easy to use
Very Easy to use, however for peace of mind even if make and model of wheelchair is not listed, having at least as many wheelchair make would be good e.g. Convaid.
30 juni 2026
Antwoord van Fish Insurance
Good evening
Thank you for taking the time to leave a review !
If its a model not on our website, we can still help, if you give us a call we will do our best to get you on cover.
The Fish Social Team
Very helpful lady on the telephone
The lady who helped me was kind, friendly and understanding. We already have Fish Insurance for one Class 3 Mobility Scooter and now we needed insurance for a new boot scooter. We have never needed to claim, thank goodness, so we cannot comment on that.
13 juli 2026
Antwoord van Fish Insurance
Thank you for your amazing review !
We'll make sure this goes to the handler you spoke with.
Please give us a call and we'll be happy to get a new policy set up for you
The Fish Social Team
Antwoord van Fish Insurance
Good evening, thank you for your review. We're really pleased to hear that you found the process easy, quick and hassle-free. Thank you again for your feedback and for choosing us.
The Fish Social Team
Taking out a scooter insurance policy…
Taking out a scooter insurance policy online via Fish's website was simple, quick and straight -forward.
Thank you.
9 juli 2026
Antwoord van Fish Insurance
Good evening, thank you for taking the time to leave this review. We're delighted to hear that you found taking out your scooter insurance policy simple, quick and straightforward on our website. Thank you again for your feedback and for choosing Fish.
The Fish Social Team
Quick and simple to deal with.
Quick and simple to deal with.
Good policies at a sensible price.
8 juli 2026
Antwoord van Fish Insurance
Good evening, thank you for taking the time to leave us such a positive review. We are so pleased to hear that your journey with us was quick and simple and that you are also happy with the price.
Many thanks,
The Fish Social Team
Excellent service sorted straight away…
Excellent service sorted straight away put at ease by a very pleasant gentleman I was recommended and would recommend 100 percent made the process a pleasure to deal with a big thank you to tailor for excellent service
8 juli 2026
Antwoord van Fish Insurance
Good evening, thank you for taking the time to leave us such a positive review and for your wonderful feedback. It is great to hear that you would recommend us to others. We will make sure you feedback is passed on, thank you again for your kind comments and for choosing us.
The Fish Social Team
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