Flowers 4 Hours Reviews 

I ordered my daughter a bouquet for her health due to surgery. I included a mylar balloon for $8.99. It was not with the flowers. Upon calling and advising I was told it was not on the initial order. I forwarded a copy of my receipt payment which included the 8.99 mylar balloon. I received a call the next day to be argued with that it was not included. I forwarded a copy of the emailed receipt and was told she'll call me back. "Nora" sent me an email saying $8.99 was being credited. I was charged $8.99 for the balloon, $12.99 for shipping, $5.25 for a handling fee and $6.90 for a tip. I advised Nora I did not wish a $8.99 credit for their error but wished the mylar balloon was delivered to my daughter. They were not interested in any customer service. Then, to add insult to injury my initial receipt received stated the total in CDN....and todays receipt sent to me stated charges in USD. This company is a scam....stay far away.

My actual star rating is minus stars
I strongly believe this company is a scam.

I placed an order on the afternoon of the 28th and paid extra for their advertised same-day, four-hour delivery service. Timing was extremely important because my friend had just lost a loved one, and I wanted her to come home to flowers as a small gesture of comfort.

When I used their messaging app to ask a question, I was told the delivery date was actually scheduled for the 29th. After I provided my confirmation email showing same-day delivery, they corrected the order and assured me it would be delivered that day.

It wasn't.

Throughout the 29th, I checked in multiple times and was repeatedly told the order had been prioritized and delivery was being expedited. By 6:30 PM on the 29th—more than 27 hours after the promised four-hour delivery window—the flowers still had not arrived.

At that point, I demanded a refund. As of writing this review, I have yet to see the refund posted to my credit card and am prepared to dispute the charge if it does not appear promptly.

To make matters worse, the delivery fee was nearly as much as the flowers themselves. Because the original order was never fulfilled, I had no choice but to purchase a second arrangement from a local florist to ensure my friend received flowers when she needed them. As a result, I ended up spending nearly three times what I had originally planned.

This company completely failed to provide the service I paid for, failed to honor its delivery promise, and created additional stress during an already difficult situation. I would strongly recommend avoiding this business and ordering from a reputable local florist instead.

Estafaaaaa!! No compren que barbaridad

They don’t deliver as promised and they have no real people available to help. When you demand a refund they quit all contact. Rip off company

This is a fraudulent company. I ordered flowers to be delivered in 4 hours. They were never delivered. It's been 3 days, and no flowers. I've been on customer service for over 2 hours. This is such a scam!!!!!!!

this is a scam site. check reviews. never delivered the flowers ordered

This Flower Delivery Service is horrible!! I ordered flowers for my Mom’s birthday a day beforehand through Flowers In 4 Hours. The flowers didn’t arrive until two days later and they were wilted and looked really bad. And they charged $161.48!!! WTF!!
They offered to take off $22.50, but not refund the entire amount???? Horrible service all around!!

How is this SCAM company even in business.
They charged my card. And never sent flowers at all.
Not even an email to say they couldn’t deliver them.
Just a receipt emailed and a charge on my card.
What a joke

Do NOT use this company!
If I could give 0, I would. I placed a flower order on Saturday morning (5/9) for delivery on Sunday for Mother’s Day. By 4 PM on Sunday, I called to check the status and was told the order was “out for delivery” and would arrive by 8 PM, it never showed up.
The next day (Monday), I called again and they opened a ticket to “investigate,” while their online chat rep somehow claimed the order had already been delivered on Saturday, which made no sense at all. I provided my contact information multiple times and never received any follow-up.
Over a week later (5/18 and 5/19), I made several more attempts through chat and phone calls. I kept getting transferred to an AI system (“Frank”) that just kept opening new tickets with no real help. Even when given a direct phone number and option to reach someone, it led right back to the same automated system.
This was extremely frustrating, especially for something as important as a Mother’s Day delivery. No accountability, no resolution, and no actual customer service. I still have not received a refund.
DO NOT USE THIS COMPANY.

Yesterday on my daughters wedding anniversary, I order flower basket for $95 and also pay extra to deliver early 4hours and i order morning 8:30 and the whole day we waiting but they didn’t delivered,i call so many times but no response and today i also called and some fake man attend the phone and said we don’t refund money so overall experience is very BAD AND FRUSTRATING,please don’t waste your money and time on these scammers, i wish i donate this money for charity 🙁

Total scam, ordered flowers for mothers day delivery, got notified at 5pm the day of that they would be delayed. Tried calling customer service, was caller number 13, once I moved up to 1st, somehow they didnt have a rep, and took my number down to call me back... and you guessed it, no call back. DO NOT ORDER FROM HERE!

Veo que somos muchos los afectados, estuve investigando y podemos reportar aquí a mi jamás me entregaron nada, ReporteFraude.ftc.gov, levantando reporte igual podemos hacer algo para que ya no roben a más gente

This company is a SCAM. Never delivered the flowers and claimed they did. As a result, I had to find a local florist (last minute) to get flowers for Mother's Day. Also, when I called for a refund, they called my mom and asked her if she got flowers for Mothers Day. She said yes, not knowing it was not from this company. Flowers in 4 Hours lied to my mom when they called and told her they were the local florist who delivered the flowers when they did not. 100% scam and a very sophisticated scam. They took something nice (flowers for a loved one) and turned it into a nightmare. I wish I never dealt with this company.

Flowers i ordered and paid 112. For were never delivered to my friend in ICU. Tried many times to get a hold of customer service only to get disconnected or left on hold for 30 minutes at a time

Ordered flowers for mothers day…they never came. Tried to get a refund..no response. This is a SCAM. Do not use them.

I ordered flowers on a Friday, to be delivered on Saturday, the day before Mother's Day. On Saturday, nothing arrived so I contacted customer service, who stated the delivery would actually be sent out on Sunday (Mother's Day). On Sunday, by 11:30am local, the flowers still had not been delivered, so again I contacted customer service, who stated the order was out for delivery. By 6:30pm the order still had not arrived, so AGAIN, I contacted customer service to be told the order would be delivered on Monday, due to high volume of flowers being purchased, but I was NOT notified at all. THIS WAS COMPLETELY UNSATISFACTORY!!! After looking at all the other reviews, it turns out this place is a complete scam!

The flowers were delivered late so I was offered a $10 credit. That’s fair. However when they did arrive they were already drooping and not fresh. The worst part is there was a Happy Mother’s Day balloon in the flowers. These were sent as just because flowers and had to do nothing with Mother’s Day. This is quite embarrassing to send to your girlfriend that you have no kids with. I called and received automated replies and requested a call back and never received it. I wrote emails and have not receive a reply and I finally talked to someone on the phone today that a offered 5% refund. She kept referring to their SOP (standard operating procedure) and refused to let me talk to anyone else. This is some of the worst customer experience I have ever had and sending the wrong flowers is just wrong so they need to make it right and they will not do it. There’s also a section on their website that says if you’re not happy with the flowers, they will replace them and that is never been offered to me and that has not happened so if I could give a zero on this review, I would. Do not order from this company.

My fault for not checking the reviews before I placed my order but just like everyone else. My order was never delivered. Ordered for the day before Mother's Day, never showed, rescheduled for mother's day.. still never showed. When it was rescheduled again for Monday I decided to cancel because clearly the reviews were correct and I wasn't going to chance it. I didn't receive any updates about my order being rescheduled, nothing! Only knew because I was constantly checking the tracking. After talking to the shitty ai customer service they claimed they sent the recipient a message that they had a delivery on the way, never happened. Literal bullsh*t. DO NOT ORDER FROM THEM!

Zero stars,
been waiting for my mother's day flowers since Thursday, every day says by end of the day! DO NOT USE THIS COMPANY!

Promised delivery on Mother's Day. failed to deliver. Sent a message saying something special is on its way. I used them a couple of years ago under a different name - like Blossom - same thing happened - didn't realize the name had changed. Incompetent. Don't use them