Great service, always a quick delivery and reasonably priced spares with a honest value, whilst trying to source vintage kawasaki parts i have come across some extremely over inflated prices for par... Toon meer
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I was a little weary of using a company with such a low score on trustpilot, so I decided to send a web note to check stock on a specific biker jacket, which was out of stock everywhere else I'd c... Toon meer
Always genuine parts easy to use website very professional all round fast postal service, back orders filled quickly too
Sales persons all too busy to speak to customers. Eventually interrupted conversation between 2 about last nights tv to ask about arranging test ride on used bike. Told only possible after paying £100... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Fowlers started life way back in 1926 when Frank and Alice Fowler first opened their cycle shop. The Great War had ended only eight years earlier and the General Strike was in full swing. The average wage was £2 a week and a new motorbike would set you...
Contactgegevens
Bath Road 2-12, BS4 3DR, Bristol, Verenigd Koninkrijk
- fowlers.co.uk
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Fowler's supplied parts for my NC750.
Fowler's supplied parts for my NC750.
I always used Fowler's for my parts as I know they can get them.price was on a par with other suppliers.
Shocking customer service
After ordering an item that was suppose to be for the bike Fowlers had listed the part for, when it came it was for the complete wrong bike and listed completely wrong on their website. After calling them and highlighting this, originally I was being sent a returns label as per following their returns policy (you must contact fowlers within 7 days and if it is an error on their part they send you a label). To which I never received. After calling a few days later and asking where this label was the man on the phone became rude and patronising and said he would get back in contact with me after he had “reviewed this” for himself. Below and behold no contact from him again, I then rang again to be completely fobbed off by yet another staff member. No one has any customer service or communication skills. I would definitely recommend using Craig’s in Leeds, they are very professional, helpful and stick to policies they have set up!
Yet again these guys came good
Yet again these guys came good, from locating ordering and receiving my order everything was easy to follow and professionally handled. Cannot recommend them highly enough thank you.
just the right part.
The site made it very easy to home in on to just the
Right part that I needed. The price and service were
Very good .I would be very happy to use this site in
The future.
Staff were very helpful and the parts I…
Staff were very helpful and the parts I ordered arrived next day 1st class service thank you guys.
I received the correct part in only 2…Great Service
I received the correct part in only 2 days.
Very quick, efficient service, and an easy-to-use website.
I went to Fowlers for a new bike
I went to Fowlers for a new bike , Josh Ford Triumph answered my call from that moment on it was plain sailing, Josh was professional, polite and willing to help with any offers that month.
Josh was a real tonic and made everything look less stressful, thank you again.
The usual superb service from Fowlers…
The usual superb service from Fowlers Parts. Great communications and email updates, quick delivery and items well packaged.
Non existent complaints procedure.
I tried to complain about an item I was sold. I sent a number of reminders but got no response at all despite making a complaint as per Fowlers complaints procedure.
Very poor service.
The one star is for their great showroom.
Fowlers are extraordinary
Fowlers are extraordinary. One of the most efficient, helpful, and capable companies i have had the pleasure to deal with ever.
Purchased a BMW 1250 GS
Purchased a BMW 1250 GS
I was looked after by James Bruno
I am in retail myself owning a car sales and cant begin to express how professional James was
He kept me up to date and went above and beyond any expectations i had with nothing left to chance
Defo Directorship quality staff
Truly mad it a lovely experience
Also Hats of to Louis in the clothing department who took care kitting myself and my partner out head to toe
He even ordered items in for us
People are quick to complain and not praise
Outstanding experience from start to finish
Also thanks again In love with the bike
KR
Dean
I have used Fowlers for genuine parts…
I have used Fowlers for genuine parts several times and have never been disappointed, I have been amazed at the speed of pick and dispatch though. Order sun eve, on your doorstep tues (uk mainland for stocked parts)
10/10 👍🏻
Very easy website and they are my go to…
Very easy website and they are my go to regarding parts for my KTMs thoroughly recommend them
Found myself in a really bad situation…
Found myself in a really bad situation on a Thursday night, bike got knocked over by a neighbour snapping the kick stand. The bike was due to be part exchanged on Monday morning. Fowler's had the part in stock with sat delivery available. Delivered nice and early sat morning allowing me to get the bike sorted in time. Much appreciated 👌
Superb customer service
Superb customer service on parts from my Yammi. Not in country but they still arrived within a week. I am slightly biased as have had two bikes off them. Great service
Excelent customer service …
I recently went to the Fowlers Honda team, Callum and Adrian could not have been more helpful, friendly and civil. A credit to the team and an example of exceptional customer service!
Just bought what has turned out to be…
Just bought what has turned out to be the best quality helmet I have ever bought (Premier).
I am still staggered at the sale price.
Genuine next day delivery.
Perfect.
Simon Stretton.
Parts ordered are genuine honda speed…
Parts ordered are genuine honda speed delivery reasonable cost overall a straight forward process
Instrumental in supporting my bike project
My experience with Fowlers has been nothing but exceptional. Their customer service is outstanding and they are quick to respond. I may even visit them to show them my bike they have helped me rebuild and see if they would like to use it for advertisement. It's realy refreshing to experience service above and beyond what is expected. Highly recommended.
Great service and some great advice
Great service and some great advice, as an elderly gent there is a lot to think about when it comes to which bike to buy next and these guys were extremely helpful.
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