Freesat Spares Reviews 

I downloaded a free manual. Marvellous.

1àpI order Ed the item,it came,it works.

Quick service, reasonably priced

Very pleased that I came across Freesat Spares. My freesat box stopped working, I purchased a new one from Argos and then came across freesat spares, once I realised that the hard drive had failed I purchased one (actually purchased a bigger one) connected it up and it was working, saved £180! Very pleased

excellant communication and delivery - even supplied the new hard drive at double the capacity at the same price
thanks

Easy to send off for repair, no hidden surprises or fees, quick turn around and fair price, thanks

Good company to deal with. Excellent customer service.

Good service, good price.

Free sat box works but much slower start up than how it was when original.

Excellent response to a warranty repair, no quibble about it, they just repaired and posted my box back very quickly.

Several months since we had our Freesat box repaired and it is working well. Went for a slightly more expensive disk option and very pleased with performance. I recall it took about a week from sending to receiving it back so I am a satisfied customer.

Ordered on Thursday 25th September, fitted on Monday 30th September. Excellent service. Hard drive easy to fit. Saved a fortune. Excellent service

My first box died after 3 years it was a recordable box I have now purchased another as they are definitely value for money for what they can do!

Very god service and helpful after sales service.

Box was damaged as received and had damage to LNB, as installer had to fit a new one.

Had a tuning problem with a Panasonic DMR-BS750 where the picture pixelated badly on ITV4HD. Sent my unit to Freesat Spares who very quickly identified a software problem and said they could fix it with a workaround as Panasonic hadn't updated the software since 2011. The workaround was done and the unit works fine, even told me how I could revert to previous setting if needed. Charged me 1 hours labour - great service

Freesat boxes have always been unreliable - the hard drive always going faulty within 2 years and had become a "throw away" item for me - not cheap either.
My last one went faulty as per usual - I then found Freesat Spares online and it was worth spending £5 to send it to them to assess the damage. Repair or bin.
Got a rapid assessment from them and and opted for a Solid State Hard Drive to replace the old mechanical one for £85 - far cheaper than buying new box. Box was returned repaired within a week and now works fine - A No Brainer. Highly recommended.

I had no picture from my Freesat box. I knew it was working as the App showed all OK. I contacted Freesat Spares and they suggested it could probably be fixed so I sent it in using their postal repair process (You pay a fee for inspection, if it can be fixed they let you know), it was fixed and returned - happy days!
However, the box started emitting a whistling sound so after further communication it was returned. The suggestion was it was the power block and a new one was supplied. This appears to have worked.
I was impressed with the follow up which was handled professionally and promptly. I would commend Freesat Spares.

The ordering and delivery were excellent. I have not tested the product as it was bought as a spare.

We have had a 4K 1000gig Freesat recording box for approx 2 years without any problems.
We also use a non smart TV therefore the recording box connects us to the various streaming apps.
So as long as the Freesat be system is available we are hopeful of continuous service