Excellent speedy service. I had a problem with my box found Freesat spares and they were very helpful. Sent my box to them and a week later it came back working. Unfortunately, a few months later it... Toon meer
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Last month, I wanted to order a Manhattan Aero 4K TV Streamer for my parents, but couldn't find anywhere that had any in stock except for Freesat Spares. I decided to take a chance and order one from... Toon meer
Oh my goodness what do you do if suddenly your Freesat television viewing without any warning suddenly goes kaput? Your window on the world goes completely dark and you are left aghast and seemingly... Toon meer
Excellent company. Clear website, decent description for the parts, detailed guides and even videos on YouTube. Great communication via email following the order I placed. The package very quickly dis... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are an independent supplier of Parts & Accessories for the Freesat UK Products & Lots of other TV, Satellite Products. Offering Repair Services on Arris, Panasonic & Humax Set top boxes. We have tonnes of expert advice in our blog, and if you get stuck, we can help via our webchat service.
Contactgegevens
The Potteries, Langford Road, BS23 3PD, Weston-super-mare, Verenigd Koninkrijk
- 01934 660480
- store@freesatspares.co.uk
- freesatspares.co.uk
4,6
Uitstekend
249 reviews
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Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Antwoord van Freesat Spares
thank you for taking the time for this review. Being a small business its great to see we are getting thing right
Machine arrived as stated and was easy…
Machine arrived as stated and was easy to set up. The only issue was with the hdmi cable which was faulty. Machine has worked very well so far.
2 januari 2026
Antwoord van Freesat Spares
thank you for taking the time for this review. Being a small business its great to see we are getting thing right
Used these guys twice now for two…
Used these guys twice now for two broken humax boxes. Excellent communication very honest and reliable. Reasonable prices and quick turnaround. Will not use anyone else.
Highly recommended!
2 januari 2026
Antwoord van Freesat Spares
thank you for taking the time for this review. Being a small business its great to see we are getting thing right
Antwoord van Freesat Spares
thank you for taking the time for this review. Being a small business its great to see we are getting thing right
Really good service
Really good service. Had a faulty Humax unit which was repaired over the Christmas period at a great price. Highly recommended.
2 januari 2026
Antwoord van Freesat Spares
We do see a lot more repairs as people try and set themselves up for the Christmas break, glad we sorted it in time
Great experience with purchase and…
Great experience with purchase and great product all good
9 december 2025
Antwoord van Freesat Spares
thank you for taking the time for this review.
Fast and efficient service
4 december 2025
Antwoord van Freesat Spares
Being a small business its great to see we are getting thing right
Antwoord van Freesat Spares
we do try. thanks for the review
Quality products from a geniune company
I have a purchased a SSD for my 4k freesat box,and it works a treat,also bought a replacement remote,when my original broke,keep up the good work going forward
15 oktober 2025
Antwoord van Freesat Spares
glad you got things working again
I placed an online order and was…
I placed an online order and was pleasantly surprised as the item was shipped much sooner than expected. The only hold-up was that Royal Mail took two days to pick it up. The packaging was excellent, and it included all the tools needed to get the task done. Replacing the drive only took about 10 minutes and was far more cost-effective than buying a new unit.
13 januari 2026
Review zonder uitnodiging
Antwoord van Freesat Spares
glad you got things working again
Excellent service
Excellent service. Very clear instructions on the procedure to getting our Freesat box repaired. The speed of diagnosis was a couple of days and the box was returned back to us within a week.
Very impressed.
10 januari 2026
Review zonder uitnodiging
Antwoord van Freesat Spares
glad you got things working again
Fast dispatch and quickly installed.
Ordered online and the item was dispatched far quicker than the projected delivery timings. Only delayed as Royal Mail took 48 hours to collect. Item was well packaged and came with the necessary tools to do the job. Took at total of 10 minutes to replace the drive. Much cheaper than replacing the whole unit.
9 januari 2026
Review zonder uitnodiging
Antwoord van Freesat Spares
Thank you so much it's great to get great feedback
Humax box Repair
I sent my Humax box to Freesat Spares as I have used before
They did an excellent job yet again
Posted back to me
I can highly recommend Freesat Spares
5* Service
9 januari 2026
Review zonder uitnodiging
Antwoord van Freesat Spares
We doing to please thanks for leaving a review it helps us massively
Antwoord van Freesat Spares
Thanks for your honest review we'd love to get the feedback for our services
Recently ordered a Freesat remote and…
Recently ordered a Freesat remote and our order was dealt with by Kieren Dight who really went the extra mile in getting this part to us in Mallorca, Spain so a big thank you to him and his team for excellent service which is not commonplace these days.
20 december 2025
Review zonder uitnodiging
Antwoord van Freesat Spares
It was my pleasure trying to figure out the Spanish post system was a bit of an adventure.
A proper trustworthy company.
Freesat Spares are very good to deal with, seems like a high tech company with Victorian values.
14 december 2025
Review zonder uitnodiging
Antwoord van Freesat Spares
Thanks so much we do really try hard with our customer service
Superb solution, do not hesitate to purchase.
Excellent service. I never thought that I could replace a hard drive. 3 months on the freesat box is working great. What not to like, easy to replace, cost effective and less land fill, brilliant 👏
10 september 2025
Antwoord van Freesat Spares
Great to know everything's working well
The company never responded to my…
The company never responded to my previous review, my Freesat Box had a fit and recorded all manner of programmes and filled the hard drive which we were unable to empty. A new hard drive was fitted the Box still televises Freesat, although when we are watching Freeview the Box switches on & Off several times but does not record, and with this fault we do not record any programmes. Complete waste of £90 charge should have put the money to good use and bought a new unit
9 september 2025
Antwoord van Freesat Spares
Looking back through a records we never had a response from you after the repair about this issue I'm sorry if you couldn't get hold of us but we would have sorted out this issue if we'd receive the message.
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