Excellent speedy service. I had a problem with my box found Freesat spares and they were very helpful. Sent my box to them and a week later it came back working. Unfortunately, a few months later it... Toon meer
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Lees wat reviewers zeggen
Last month, I wanted to order a Manhattan Aero 4K TV Streamer for my parents, but couldn't find anywhere that had any in stock except for Freesat Spares. I decided to take a chance and order one from... Toon meer
Oh my goodness what do you do if suddenly your Freesat television viewing without any warning suddenly goes kaput? Your window on the world goes completely dark and you are left aghast and seemingly... Toon meer
Excellent company. Clear website, decent description for the parts, detailed guides and even videos on YouTube. Great communication via email following the order I placed. The package very quickly dis... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are an independent supplier of Parts & Accessories for the Freesat UK Products & Lots of other TV, Satellite Products. Offering Repair Services on Arris, Panasonic & Humax Set top boxes. We have tonnes of expert advice in our blog, and if you get stuck, we can help via our webchat service.
Contactgegevens
The Potteries, Langford Road, BS23 3PD, Weston-super-mare, Verenigd Koninkrijk
- 01934 660480
- store@freesatspares.co.uk
- freesatspares.co.uk
4,6
Uitstekend
249 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
PISS OFF
Nothing but pissed off receiving such requests almost 3 months later.
Why do you keep harrassing people. You give a service. Nothing great Just an ordinary transaction. Then you keep pestering me. PISS OFF
19 mei 2025
Antwoord van Freesat Spares
hi, when buying on our website there is a click box to receive feedback and promotion emails. I have found your order and removed you from our list, I'm sorry it has upset you.
Antwoord van Freesat Spares
great feedback thank you
New hard drive.
Our Arris freesat box failed. Googling suggested it needed a new hard drive. I ordered one from Freesat. It arrived quickly, was easily fitted thanks to clear instructions, and everything works perfectly again. A good price as well.
11 mei 2025
Antwoord van Freesat Spares
great feedback thank you
Antwoord van Freesat Spares
great feedback thank you
Freesat spares fixed my humax box in a…
Freesat spares fixed my humax box in a very short time & also at a great price. Contact was there all through the process, they also gave me free remote control. My box now works better than ever...5* with thanks...
7 mei 2025
Antwoord van Freesat Spares
great feedback thank you
The website was difficult
The website was difficult. I could not speak to anybody. It cost money to get the box to you which you immediately returned because I presume it was too old. Something which I could have asked had I been able to speak to uou
4 mei 2025
Antwoord van Freesat Spares
Im sorry you didn't have a great experience with us.
But let's just break a few things down, first you sent us a box to repair that we do not list as one of our services
Once we got the box we sent it back free of charge and emailed you with details why we couldn't carry out a repair
Our email from, chat box and phone number are all on the website, under the contact us link from every page.
We also have 100s of pages of information on our site along with videos on YouTube explaining our services
While I know our site is not perfect we have carried out over 1000 repairs to many happy customers that have all had a easy experience with our services.
Just the thing.
The USB Dongle arrived quickly and setting it up to the Wi-Fi was super easy. All in all a very nifty upgrade for my utterly basic freeset tuner.
9 april 2025
Fantastic
Wasn’t sure if I would be able to install the replacement hard drive myself, but with the help of videos provided on YouTube it was a breeze. Box up and running again and saved me a lot of money vs buying a new box. Thanks very much!
27 juni 2025
Review zonder uitnodiging
Good customer service with my purchase.
I needed a new wifi dongle for my aging Humax HDR Fox and Freesat Spares were the only website claiming to have one that would work. Watching their You Tube videos they came across as real enthusiasts which gave me confidence to trust to them so I put an order in. After a week or so it hadn't arrived so I sent them a message using their online chat. Without hesitation they offered to send another which duly arrived a few days later and it worked with the Humax just fine. With customer service like that I would not hesitate to use them again.
11 maart 2025
Replacement hard drive
Ordered and received refurbished hard drive, once fitted we could record again.
Job done no issues on delivery time or item.
6 maart 2025
Bought Freesat dongle
Bought Freesat dongle, then inadvertently bought it again.
Asked to return it, via their messages, got thumbs up within a couple of hours.
Couldn’t be better.
28 mei 2025
Review zonder uitnodiging
Delivered promptly exactly as promised
Delivered promptly exactly as promised. Thank goodness… now I can watch my television. Thoroughly recommend.
3 februari 2025
Panasonic freesat box
Very helpful, resolved an issue with my freesat controller.
25 april 2025
Review zonder uitnodiging
Helpful and supportive without frills!
4 januari 2025
New life for old Workmate
The catches on my 40 year-old Workmate had all snapped so the feet wouldn't stay put making it pretty well unusable. Replacements from Freesatspares came in two days and fitted perfectly.
3 januari 2025
They will repair your Freesat box
Communication was good, problem dealt with quickly and efficiently. Had freesat box back within a week of sending it
7 december 2024
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