Fresh Meat Packs UK Reviews 

530
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve used this company for months now. The meat is A1. Better than my local butchers. Delivery is longer now than it was when I first started ordering due to demand I guess. I had an issue with on... Toon meer

Beoordeeld met 2 van de 5 sterren

Advert says, order by 12 midday for next day delivery, I ordered on 5th, but receipt said delivery on 16th. I tried to message, email, WhatsApp, Facebook but no reply. Yes it did arrive today on 16th... Toon meer

Beoordeeld met 5 van de 5 sterren

Received my first order, last Friday ( July 17th ). The package arrived safe and well secure. The meats were chilled and in excellent condition. I ordered 2 kilos of rump and sirloin and lamb loin ch... Toon meer

Beoordeeld met 5 van de 5 sterren

Hands down the best steak I've ever bought from a supermarket or butchers. I ordered the 8.5kg sirloin steak as i havn't had a gout attack in a while 😂😬. Its like butter. It cooked better than any o... Toon meer

Bedrijfsgegevens

  1. Slagerij

Geschreven door het bedrijf

Delivering the best quality fresh meat boxes to your door! Join thousands of happy customers and start enjoying the best quality fresh produce at the very best price! Fresh is best!


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

530 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,9

Alle reviews

(530)

184 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Extremely Poor Quality Meat

Spent over £550 which was my second order. The quality in comparison to the first order was extremely poor. 8kg of rib eye was short in weight and two packs were not even marbled and looked more like rump the other packs were anaemic and pale in colour like veal. The full lamb was short of pieces and so much fat on everything. Lamb racks and mince were the only items that were decent quality. All the rib eye meat was used as stewing steak due to the quality

11 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The meat looks exceptional.

The meat was delivered on day required. Quality looks first class. Cuttingjoint into smaller pieces was like cutting butter it was perfect. Can't wait to cook it. Thank you.

27 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Didn’t sent my order

My order didn’t arrive and I have sent 3 emails and got no response to any of these. I have ordered many time and it always been good. I wonder if they are going out of business?

15 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bad meat company

Do not order from this joke of a company....can't even deliver on time and I ordered it over 10 days ago....absolute joke...cancelled at the last minute after I took a day of work...you have been warned

25 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Extremely disappointed, poor quality and misleading cuts

I’ve ordered from Fresh Meat Packs three times now, and each time has been worse than the last.

The first order (sliced ribeyes and sirloins) arrived completely flattened due to poor packaging, although the meat itself was passable. The second time, I ordered a 4kg beef sirloin joint which was unlike any sirloin I’ve ever seen, extremely tough and foul tasting. Hoping it was a one-off, I tried again and ordered a 4kg ribeye joint. What arrived did not resemble ribeye at all, it was full of gristle and had none of the usual “eye” of meat that defines the cut.

I’ve eaten red meat all my life and was genuinely prepared to spend £150–£200 a month with Fresh Meat Packs if the quality matched their claims. Unfortunately, I’ve wasted a lot of money on substandard, tough meat that didn’t resemble the cuts I ordered. Very disappointing experience overall.

9 oktober 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

The meat is not the best

The meat is not very good. The steak was very tough and lots of Sinew, the chicken was very rubbery and not a good taste. Pork chops were good, you can't go wrong with chops. Meatballs smelled and tasted slightly weird and the pork belly slices were okay at best. Sausages are good to be fair.

It was okay for the price but i would go for something perhaps slightly better for the same or slightly more money.

I will say though that the two complimentary steaks for new customers were very good.

No issues with delivery and was delivered quite quickly.

24 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Got my first delivery today..

Got my first delivery today...
Had my first steak as a tester...
Best rib eye I've had.... And yes I've had meat from 2 other online supplies.... Absolutely chuffed to bits.... A ex butcher who cut my Sirloin piece... Said ... best quantity and quality he has seen for price I paid...
Absolutely Delicious... Thank you
Fresh Meat Packs.. keep it up....

24 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have to be honest here the meat i…

I have to be honest here the meat i received has to be the worst quality meats I've ever had.
Will definitely not be ordering again

17 september 2025
Review zonder uitnodiging
Logo Fresh Meat Packs UK

Antwoord van Fresh Meat Packs UK

Hi Michael, sorry to hear of this. Could you share some more information please? Have you been in touch with our customer care team? We will happily put any issues right for you. Please send us an email at customercare@freshmeatpacks.co.uk

Thanks
Jake

Beoordeeld met 2 van de 5 sterren

I’ve been ordering fresh meat packs…

I’ve been ordering fresh meat packs from this company for over a year and have spent well over £1,000 with them. While some orders were fine, a large portion of the meat I received was spoiled – I’d estimate at least 40% of my orders.

On a few occasions they refunded me, but with my most recent order they refused, essentially saying they didn’t believe me. Considering how much I’ve spent and how often this issue has happened, I find this very poor customer service.

It’s disappointing because I wanted to be a loyal customer, but I can’t continue ordering when so much of the meat arrives spoiled and complaints are dismissed.

1 juli 2025
Review zonder uitnodiging
Logo Fresh Meat Packs UK

Antwoord van Fresh Meat Packs UK

Hi Joel,

Thank you for your message. We do appreciate that you have ordered from us regularly over the past year. However, we must also point out that almost every other order was followed by a complaint of a large portion of meat being spoiled. This is not something we experience with other customers—if an issue does arise, it tends to be a very rare occurrence.

On the occasions you raised concerns, we did our best to reimburse or replace items, often at a significant cost to us. While we are committed to customer satisfaction, it does raise the question of why you would continue to order repeatedly if the products were consistently arriving in poor condition.

With distance selling, there has to be an element of trust between the company and the customer. We gave the benefit of the doubt on multiple occasions, even sending large replacements at a loss to the business. However, after so many repeated claims, it’s difficult not to feel that this trust has been strained.

In fact, we placed a note on your orders for a manager to personally check the quality before dispatch, making it virtually impossible for the products to be in the condition you described. For this reason, we were unable to provide a refund on the most recent order.

We are sorry that this has resulted in disappointment, but we hope you understand our position.

Kind regards,

Jake

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