My boyfriend is a truck driver and needed something that could function as both a computer and entertainment while on the road. He is a bit old school and prefers laptops over traditional tablets, bu... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Prompt email responses, useful information, quick shipping of items. On the down side...We purchased a Helios 10 and the info on their website and Amazon is incorrect as to which keyboard/docking s... Toon meer
Bedrijf heeft geantwoord
I’ve been using the Fusion5 HELIOS12 and it’s a really convenient device. It feels like a full Windows laptop but in a lightweight tablet form, which I love. The display is sharp and bright, an... Toon meer
Bedrijf heeft geantwoord
I want to give a review of the 12" Fusion 5 table I got. I have been very pleasantly surprised at how well it performs. When you get something of this size you sometimes don't know how well it's goin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Fusion5
Geschreven door het bedrijf
Welcome to Fusion5
Our success lies in the expertise of our in-house technicians, dedicated R&D staff, and a customer-oriented service team. This winning combination allows us to deliver unmatched quality and service, regardless of your budget.
At Fusion5, we take pride in offering a diverse range of products, specializing in Android and Windows devices. Our Android tablets, Windows tablets, 2-in-1 laptops, and traditional Windows laptops are designed to cater to your specific needs, whether it's for work, entertainment, or both.
We understand the importance of affordability without compromising on performance. That's why our products are thoughtfully designed to deliver an exceptional user experience while remaining cost-effective. We believe that technology should be accessible to all, and our commitment to competitive pricing reflects that vision.
With Fusion5, you not only get cutting-edge electronics but also a dedicated team ready to assist you throughout your journey with our products. From pre-sales inquiries to after-sales support, our friendly service team is here to ensure your complete satisfaction.
Join us on our mission to bring innovation, quality, and affordability together in the world of electronics. Experience the Fusion5 difference today!
SHOP TABLET PC's
SHOP LAPTOPS
SHOP ACCESSORIES
CONTACT US
Contactgegevens
Unit 3, Evans Business Centre, Belmont Industrial Estate, DH11ST, Durham, Verenigd Koninkrijk
- eve@fusion5store.com
- fusion5store.com
4,5
Uitstekend
424 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Fusion5
Hi HDS,
Thank you for your feedback. We're very sorry to hear that you’ve experienced these issues. We’d like to help improve your experience—sometimes performance and battery can be affected by background apps or settings, and our team can guide you through troubleshooting steps to optimise both. If the issues persist, we can also assess your device to ensure it’s functioning correctly and provide any necessary support. Please contact us at eve@fusion5store.com, and we’ll work with you to get this resolved as quickly as possible.
We look forward to hearing from you soon
-Team Fusion5
Smooth performance and excellent features in a compact tablet
After using the Fusion5 10-inch Windows tablet for a few weeks, I’m genuinely impressed with what it offers at this price point. The Intel 13th Gen processor combined with 8GB of RAM makes multitasking effortless whether I’m running Office apps, browsing with multiple tabs open, or streaming videos in Full HD. The tablet handles everything without any noticeable lag, which is a huge step up from my previous device.
The 10-inch Full HD display is bright and crisp, perfect for both work and entertainment. Text is sharp and colors look vibrant, making it comfortable to use for extended periods. The touchscreen is highly responsive, supporting Windows 11 gestures smoothly, which adds to the overall fluid experience.
Storage is more than enough with 128GB onboard, and the option to add a microSD card means I don’t have to worry about running out of space anytime soon. I also appreciate the inclusion of a USB 3.0 port and micro HDMI output, which have made it easy to connect external devices like flash drives and my TV for presentations and streaming.
Battery life has exceeded my expectations it easily lasts a full workday with moderate use, and recharging is relatively quick. The dual cameras are decent quality and work well for video calls, which is great since I use this tablet for remote meetings.
Overall, this Fusion5 tablet feels like a versatile and affordable device that bridges the gap between portability and performance. Whether for work, school, or casual use, it delivers solid value without compromising on key features.
23 september 2025
Review zonder uitnodiging
Antwoord van Fusion5
Hi Arthur,
Thank you so much for sharing such a thoughtful and detailed review! We’re really happy to hear that our tablet has been such a strong upgrade for you and that the performance, display quality, and responsive touchscreen are all delivering the smooth experience you were hoping for. It’s great to know the storage, connectivity options, and battery life are supporting your day-to-day tasks—whether it’s work, streaming, or remote meetings. We’re thrilled the tablet is proving to be a versatile and reliable companion for you, and we truly appreciate you taking the time to let us know about how well it’s working for your needs. If you ever need any assistance, we’re always here to help!
-Team Fusion5
Great cameras and bluetooth connectivity
I’m a fan of the dual cameras on this Fusion5 tablet. Both front and rear cameras take clear photos and work well for video calls. The Bluetooth 4.4 connectivity is stable and pairs easily with my wireless keyboard and headphones, making this a great all-around device for work and play.
23 september 2025
Review zonder uitnodiging
Antwoord van Fusion5
Hi Rylan!
Thank you so much for sharing your feedback! We're really pleased to hear that you're enjoying the dual cameras and that they’re working well for both photos and video calls. It's great to know the Bluetooth pairing has been smooth and reliable—that definitely makes a big difference for everyday use. We're thrilled the tablet is serving you well for both work and downtime, and we're always here if you need anything!
-Team Fusion5
Great for light office work and browsing
I use this mostly for email, Google Docs, and web browsing, and it’s handled all of that really well. The screen is clear, the touch is responsive, and everything feels snappy. Great to have full Windows and a USB port too those were must-haves for me. Really good value overall.
24 september 2025
Review zonder uitnodiging
Antwoord van Fusion5
Hi Shane!
Thank you for taking the time to share your experience. We’re thrilled to hear that your device is performing so well for email, Google Docs, and web browsing, and that the clear display and responsive touchscreen are meeting your expectations. It’s great to know that having full Windows and a USB port has been useful for your setup—those are popular must-haves for many of our customers. We’re delighted that you’re finding the tablet to be great value, and we’re always here if you need any support!
-Team Fusion5
Much Better than my last tablet
My old tablet was slow and clunky, so the Fusion5 10-inch Windows tablet feels like a breath of fresh air. Love that it runs Windows it’s just easier for me to use. Installed Office and Zoom with no problems, and the battery lasts well. The only thing I’d improve is the speaker volume, but overall I’m very happy.
21 september 2025
Review zonder uitnodiging
Antwoord van Fusion5
Hi Alexjandre,
Thank you so much for sharing your feedback! We’re delighted to hear that your new Fusion5 Windows tablet feels like a refreshing upgrade and that it’s running Office and Zoom smoothly for you. It’s great to know the battery life is meeting your needs as well. We appreciate your comment regarding the speaker volume—your input helps us continue improving our products. We're really glad to hear you're happy overall, and we're always here if you need anything!
-Team Fusion5
Versatile tablet that keeps up with my busy day
Multitasking has never been easier thanks to the Intel 13th Gen processor and 8GB RAM in this tablet. Running multiple apps at once is smooth and lag-free. The 10-inch Full HD screen delivers clear and vibrant visuals, ideal for both work and entertainment. The micro HDMI port is a fantastic feature for connecting to my TV, whether for presentations or streaming. Plus, the battery easily lasts through a full workday, and the lightweight design means I can take it anywhere without hassle.
10 september 2025
Review zonder uitnodiging
Antwoord van Fusion5
Hi Shane,
Thank you for your feedback. We’re thrilled to hear that your Fusion5 tablet is delivering the smooth multitasking performance, vibrant visuals, and portability you were looking for. It’s great to know the processor, Full HD display, and versatile connectivity are enhancing both your productivity and entertainment experience. We truly appreciate your support and are delighted that your device is exceeding expectations
If you ever need further assistance in the future, we're always here to help!
-Team Fusion5
Straightforward to set up and use!
Order was promptly delivered and straightforward to set up and start to use.
The laptop works well and has proved very easy to navigate and do what it was bought to do.
Thank you
12 september 2025
Review zonder uitnodiging
Antwoord van Fusion5
Hi Sue,
Thank you for your feedback. We’re delighted to hear that your laptop was delivered promptly and that setup was quick and effortless. It’s great to know your device is performing well and meeting your expectations. We truly appreciate your support and are pleased that your Fusion5 experience has been such a positive one
If you ever need further assistance in the future, we're always here to help!
-Team Fusion5
Still waiting for the case to arrive
Still waiting for the case to arrive. Once it does I can change my score.
1 oktober 2025
Antwoord van Fusion5
Hi Kelly,
Please accept our sincere apologies for the error with your order and the inconvenience caused by this unusual experience.
A prepaid returns label has now been issued, and once the return is processed, your replacement will be dispatched promptly, along with a complimentary gift as a gesture of goodwill for the disappointment caused.
We greatly appreciate your patience and understanding and are confident that the replacement will meet your expectations.
We look forward to resolving this for you as soon as possible
-Team Fusion5
Fast, portable, and versatile
Switched to this tablet after my old device started lagging and was pleasantly surprised. The Intel 13th Gen processor and 8GB RAM handle multitasking and streaming effortlessly. The 10 inch display is bright and sharp, making it easy to work on documents or watch videos. The battery lasts all day, which is perfect for my busy schedule. The USB 3.0 port and micro HDMI connection add versatility for presentations and media sharing. It’s a reliable and affordable Windows tablet that I’d recommend to anyone needing a solid device on the go.
2 oktober 2025
Review zonder uitnodiging
Antwoord van Fusion5
Hi Breck,
Thank you for your feedback. We’re delighted to hear that your Fusion5 tablet has exceeded your expectations, delivering smooth multitasking, vibrant visuals, and all-day battery life to support your busy schedule. It’s great to know that the USB 3.0 and micro HDMI connectivity are adding versatility for work and media sharing. We truly appreciate your recommendation and are pleased that our tablet is providing a reliable and high-value experience on the go
If you ever need further assistance in the future, we're always here to help!
-Team Fusion5
Better than a laptop in many ways
Six months in, and I still love using fusion 5 10 inch window 11 tablet. I originally bought it as a lightweight backup to my laptop, but now it’s what I reach for first. It does everything I need: browsing, document editing, Zoom calls, and media playback, without any hassle.
The Intel processor and 8GB RAM handle multitasking with ease. I’ve even used it for light gaming and photo editing, and it performs better than expected. The full HD 10-inch screen is a joy to use crisp visuals and excellent color accuracy for the price.
I also love the multiple connectivity options. The USB and HDMI ports give it a real edge over many other tablets. It’s a device that blends portability with productivity in the best way. Honestly, I couldn’t be happier with this purchase.
29 september 2025
Review zonder uitnodiging
Antwoord van Fusion5
Hi Franco,
Thank you for sharing your feedback. We’re thrilled to hear that your tablet has become an essential part of your daily routine, handling everything from multitasking and media playback to light gaming and photo editing with ease. It’s wonderful to know that you’re enjoying the vibrant Full HD display and the versatile connectivity options, which are designed to enhance both productivity and portability. We truly appreciate your comments, and are delighted that your tablet is exceeding expectations
If you ever need further assistance in the future, we're always here to help!
-Team Fusion5
Was very happy with response & delivery!
Was able to order right away due to the quick response via email. Ordered & received in a very timely manner!
16 september 2025
Antwoord van Fusion5
Hi Cindy,
Thank you for your feedback. We’re delighted to hear that our prompt response and efficient ordering process made your experience seamless. It’s great to know that your order was received quickly, and we truly appreciate your support and trust in Fusion5
If you ever need further assistance in the future, we're always here to help!
-Team Fusion5
Decent display quality
Even budget models seem to have acceptable screen brightness and color. Users often say the display “looks better than I expected for this price”, especially for HD movies, school boards, etc.
14 september 2025
Review zonder uitnodiging
Antwoord van Fusion5
Hi Janie,
Thank you for your feedback. We’re delighted to hear that you’ve been impressed with the quality and overall value of our devices. At Fusion5, we are committed to delivering exceptional quality across all our devices. Even our more budget-friendly models are designed to provide vibrant, high-quality displays and an engaging viewing experience, whether for work, study, or entertainment. We truly appreciate your kind feedback and are thrilled to know our products are exceeding expectations.
If you ever need further assistance in the future, we're always here to help!
-Team Fusion5
Compact and handy, minor downsides
The Fusion 5 tablet arrived quickly and worked straight out of the box. I bought it mainly to use while travelling, and it’s been excellent for that. Only slight complaint is the sound, it's okay with headphones, but internal speakers aren’t the strongest. Still, I’d definitely buy from this brand again.
1 september 2025
Review zonder uitnodiging
Antwoord van Fusion5
Hi Santiago,
Thank you for your valuable feedback. We’re very pleased to hear that your Fusion5 tablet arrived promptly and has been performing well during your travels. We appreciate your comments regarding the speaker performance — your input helps us continue improving our products. It’s great to know that overall you’re satisfied with your purchase and would choose Fusion5 again
If you ever need further assistance in the future, we're always here to help!
-Team Fusion5
Great all-rounder windows tablet
After using this Fusion5 tablet for over a month, I can confidently say it offers great value. The Windows 11 OS runs smoothly, supported by the powerful Intel 13th Gen processor and ample 8GB RAM. The 10-inch Full HD screen is vibrant, and the touchscreen responds well to input. The device’s connectivity options are excellent the USB 3.0 port and micro HDMI are very handy for work and entertainment setups. Battery life comfortably lasts a full day, and the dual cameras work well for video calls. For anyone wanting a portable, powerful Windows tablet without breaking the bank, this is a fantastic choice.
13 september 2025
Review zonder uitnodiging
Antwoord van Fusion5
Hi Dennis,
Thank you for sharing your feedback. We’re delighted to hear that your Fusion5 tablet is delivering the performance and versatility you expected. We appreciate your kind words and your trust in Fusion5
If you ever need further assistance in the future, we're always here to help!
-Team Fusion5
DO NOT USE THIS COMPANY!
DO NOT USE THIS COMPANY!
Issues using the Fusion5 tablet that was purchased. A factory reset it did not fix the issue therefore a clean install was done on the device which fixed the issue however the drivers are not on the microsoft site and some of the features like tablet mode did not work. I've reached out to support at the start about getting these drivers, support seemed very helpful and after providing receipt of purchase, pics of the device, and more. Communication has stopped. Last communication over 1 month ago and 8 emails sent since the last communication with Ella at support. and still nothing. Very Poor, would not recommend to anyone. Tablet still unusable
3 oktober 2025
Review zonder uitnodiging
Antwoord van Fusion5
Hi Mark
Thank you for taking the time to share your feedback. We’re very sorry to hear about the difficulties you’ve experienced. What you’ve described is highly unusual and not reflective of the standards we aim to provide our customers.
We would like the opportunity to resolve this for you. Please contact us directly at our centralised support email: Eve@fusion5store.com and a member of our team will be happy to provide full technical support, including the correct drivers for your device and assistance with any features that are not working as expected.
We appreciate your patience and hope to get your tablet fully operational as quickly as possible
-Team Fusion5
Tablet missing uk adapter
Can't fault Fusions customer service.
Tablet arrived with american adapter instead of english. One email and new one put in post - unfortunately RM seemed to have lost it so one more email replacement adapter posted and recieved next.
Would definitely buy from here again.
6 september 2025
Antwoord van Fusion5
Hi CJ!
Thank you for your feedback
We’re really pleased to hear that you were happy with the way our team handled your issue, even though Royal Mail caused a slight delay along the way. It’s great to know your replacement adapter arrived safely in the end, and we truly appreciate your patience throughout the process. We’re delighted you would choose to buy from us again and look forward to serving you in the future
-Team Fusion5
Antwoord van Fusion5
Hi Susan!
Thank you so much for your feedback. We’re thrilled to hear that you’re enjoying your new tablet and that our customer service met your expectations. Your support means a lot to us, and we look forward to continuing to provide you with great products and service
If you ever need further assistance in the future, we're always here to help!
-Team Fusion5
I wouldn't bother
I wouldn't bother, spend a little extra and get a good brand. I had to re-install some drivers. Went to the manufacturers website, download center. And there was no drivers. just a form to fill in as if i was reporting a fault. Opened the live chat. nothing for hours. gave up in the end. This is what you get when you cheap out on tech. 20 years in IT, and i class this as barely useable. works out of the box. but if you need to fix anything (which you will at some point) you will regret buying this. On a positive note.. it looks nice i guess..
23 september 2025
Review zonder uitnodiging
Antwoord van Fusion5
Hi j.j,
Thank you for your feedback!
We’re very sorry to hear about the frustration you’ve experienced and we truly appreciate you taking the time to let us know about this. To get this resolved quickly, please contact us directly at our centralised support email Eve@fusion5store.com
with an image of the rear (back) panel of your device, clearly showing any model / serial numbers printed. With this information, we’ll be able to provide you with the full driver pack for your model, or alternatively a driver repair tool to reinstall any missing drivers
We look forward to hearing from you soon!
-Team Fusion5
Fast reliable Service
I had tried to.order correct charger from 3 different places. All were wrong size. Fusion5 is the only 1 that sent me the correct one.
9 september 2025
Antwoord van Fusion5
Hi Maria,
Thank you for your feedback! We’re delighted to hear that you finally received the correct charger and that we could provide the right solution after your previous difficulties. Your satisfaction means a lot to us, and we’re always here if you need any further assistance
-Team Fusion5
Great Tablet & Service!
Really happy with my Fusion5 tablet! Easy ordering, fast delivery, and the tablet works perfectly. Fusion5 does a great job with both product quality and customer service. Highly recommend!
18 augustus 2025
Antwoord van Fusion5
Hi VLAD,
Thank you so much for your feedback! We’re thrilled to hear that your new tablet is working perfectly and that you had a smooth ordering experience with fast delivery.
If you ever need further assistance, we're always here to help!
-Team Fusion5
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.