My boyfriend is a truck driver and needed something that could function as both a computer and entertainment while on the road. He is a bit old school and prefers laptops over traditional tablets, bu... Toon meer
Bedrijf heeft geantwoord
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Prompt email responses, useful information, quick shipping of items. On the down side...We purchased a Helios 10 and the info on their website and Amazon is incorrect as to which keyboard/docking s... Toon meer
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I’ve been using the Fusion5 HELIOS12 and it’s a really convenient device. It feels like a full Windows laptop but in a lightweight tablet form, which I love. The display is sharp and bright, an... Toon meer
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I want to give a review of the 12" Fusion 5 table I got. I have been very pleasantly surprised at how well it performs. When you get something of this size you sometimes don't know how well it's goin... Toon meer
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Bedrijfsgegevens
Over Fusion5
Geschreven door het bedrijf
Welcome to Fusion5
Our success lies in the expertise of our in-house technicians, dedicated R&D staff, and a customer-oriented service team. This winning combination allows us to deliver unmatched quality and service, regardless of your budget.
At Fusion5, we take pride in offering a diverse range of products, specializing in Android and Windows devices. Our Android tablets, Windows tablets, 2-in-1 laptops, and traditional Windows laptops are designed to cater to your specific needs, whether it's for work, entertainment, or both.
We understand the importance of affordability without compromising on performance. That's why our products are thoughtfully designed to deliver an exceptional user experience while remaining cost-effective. We believe that technology should be accessible to all, and our commitment to competitive pricing reflects that vision.
With Fusion5, you not only get cutting-edge electronics but also a dedicated team ready to assist you throughout your journey with our products. From pre-sales inquiries to after-sales support, our friendly service team is here to ensure your complete satisfaction.
Join us on our mission to bring innovation, quality, and affordability together in the world of electronics. Experience the Fusion5 difference today!
SHOP TABLET PC's
SHOP LAPTOPS
SHOP ACCESSORIES
CONTACT US
Contactgegevens
Unit 3, Evans Business Centre, Belmont Industrial Estate, DH11ST, Durham, Verenigd Koninkrijk
- eve@fusion5store.com
- fusion5store.com
4,5
Uitstekend
424 reviews
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Reageert doorgaans binnen 24 uur
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Product shipped fairly quickly
Product shipped fairly quickly, however I didn't rec notification and emailing the company was the only communication to reach company to find out status. Not having any experience with this company, I was a bit uneasy. They did respond within 24 hrs.
14 november 2025
Antwoord van Fusion5
Hi Lisa!
Thank you for taking the time to leave your feedback. We're glad to hear that your order arrived quickly, and we appreciate you reaching out to us for an update. We understand how important clear communication is—especially when ordering from a company for the first time—and we’re pleased that we could respond and assist within 24 hours. Your experience helps us continue improving, and we're grateful you gave us the chance to support you
If you ever need further assistance in the future, please don't hesitate to get in touch
-Team Fusion5
Returned item
I have returned this product back to Amazon because first of all there i was no charger in the box and could not get a power cord from FUSION. I tried contacting them many times without success.
3 november 2025
Antwoord van Fusion5
Hello Michael,
Thank you for sharing your feedback
We regret to hear about the issues you've experienced.
After reviewing our system, we have not been able to locate any previous correspondence from you regarding the missing charger. We take situations like this seriously, as they help us identify where improvements are needed to prevent similar issues from occurring again.
To allow us to investigate this thoroughly, and follow up accordingly with our Quality Control and Dispatch teams, please contact us directly at eve@fusion5store.com
with your Amazon Order ID. Once received, we will ensure this matter is addressed promptly and the appropriate corrective steps are taken internally.
Thank you for bringing this to our attention—we appreciate the opportunity to improve.
Kind regards,
Tina
For anyone needing a portable Windows…
For anyone needing a portable Windows device, this model is impressive. fwin232 pro N5 is small enough to carry anywhere but still delivers fast performance and reliable connectivity.
11 november 2025
Review zonder uitnodiging
Antwoord van Fusion5
Hi Zen!
Thank you for sharing your experience. We’re thrilled to hear that our FWIN232 PRO N5 is proving to be a reliable and portable Windows device for you. It’s great to know that the combination of performance, connectivity, and compact design is meeting your expectations
If you ever need further assistance in the future, please don't hesitate to get in touch
-Team Fusion5
Customer service was fast and friendly
Customer service was fast and friendly. Unfortunately the screen protector I needed did not fit and had to be returned. They immediately fixed the description online so other people will know. Unfortunately I had to pay for the return shipment. However, the refund was done in a very timely manner.
31 oktober 2025
Antwoord van Fusion5
Hi DO!
Thank you for taking the time to share your experience. We’re glad to hear that our team was able to assist you promptly and that your refund was processed quickly. We appreciate you letting us know about the screen protector issue, and we’re happy that the product description has been updated to help future customers. Your patience and understanding are greatly appreciated.
We wish you all the best, and hope to speak with you again in the future
-Team Fusion5
Power and portability combined
Fusion5 Built-in-USA FWIN232 PRO N5 has replaced my old laptop. It’s fast, compact, and handles Windows apps without any lag. The Full HD display looks great for work or movies, and the 512GB SSD gives plenty of storage. The included warranty adds real peace of mind.
1 november 2025
Review zonder uitnodiging
Antwoord van Fusion5
Hi Cz!
Thank you for sharing your experience. We’re thrilled to hear that our FWIN232 PRO N5 has been a reliable replacement for your old laptop and is keeping up with all your Windows apps smoothly. It’s great to know that the Full HD display and ample storage are enhancing your work and entertainment, and that the included warranty provides you with added peace of mind
If you ever need further assistance in the future, please don't hesitate to get in touch
-Team Fusion5
Excelant Service and Fast Delivery
Fast Delivery and the Product was exactly as described. Customer service was very responsive to the question I had about my new tablet.
29 oktober 2025
Antwoord van Fusion5
Hi Larry!
Thank you for your feedback. We’re delighted to hear that your tablet arrived quickly and has met your expectations. It’s also great to know that our customer services team was able to assist you promptly—Customer satisfaction is always our priority.
If you ever need further assistance in the future, please don't hesitate to get in touch
-Team Fusion5
As good as a laptop, just more versatile
The Fusion5 Built in USA 10.1” Tablet PC FWIN232 PRO N5 easily keeps up with my office laptop. The Intel 13th Gen CPU and 12GB RAM combo make it incredibly fast. I’ve used it for video calls, editing documents, and even streaming all smooth. The design feels sturdy but not bulky. Also appreciate how easy it was to set up with Windows Hello and my Microsoft account. Excellent device overall.
23 oktober 2025
Review zonder uitnodiging
Antwoord van Fusion5
Hi Harry!
Thank you for sharing your experience. We’re delighted to hear that our FWIN232 PRO N5 is keeping up with your office laptop and handling everything from video calls to streaming smoothly. It’s great to know that the combination of performance, design, and easy setup with Windows Hello has made using the tablet effortless. We’re thrilled that you’re enjoying the device!
If you ever need further assistance in the future, please don't hesitate to get in touch
-Team Fusion5
Impressive power and build quality
Fusion5 Built in USA 10.1 windows 11 Professional Rugged Tablet PC feels professional through and through. Everything from the packaging to performance shows attention to detail. Handles design apps, video calls, and reports effortlessly. The display is crisp, battery lasts the whole day, and the fast charger tops it up quickly. Easily one of the best Windows tablets I’ve used for business on the go.
20 oktober 2025
Review zonder uitnodiging
Antwoord van Fusion5
Hi Kelly,
Thank you for your feedback. We’re thrilled to hear that your new Rugged Tablet is performing so well for your business needs and making your work on the go easier. It’s great to know that the display, battery, and fast charging are meeting your expectations—your experience is exactly what we aim for with our products
If you ever need further assistance in the future, please don't hesitate to get in touch
-Team Fusion5
I needed a portable Windows device for…
I needed a portable Windows device for travel, and the FWIN232 PRO N5 fits perfectly. The Intel 13th Gen processor and generous RAM make it smooth for multitasking. Battery lasts through a full workday, and charging is quick.
24 oktober 2025
Review zonder uitnodiging
Antwoord van Fusion5
Hi Amelia,
Thank you for taking the time to share your feedback. We’re delighted to hear that our FWIN232 PRO N5 is fitting perfectly into your travel routine and handling multitasking so smoothly. It’s great to know the battery life and quick charging are keeping up with your workday—your experience is exactly what we hope our users enjoy with this tablet.
If you ever need further assistance in the future, please don't hesitate to get in touch
-Team Fusion5
A tough yet powerful tablet built with care
This Fusion5 rugged PC shows what happens when performance meets durability. As someone who works between office and warehouse environments, I needed a tablet that could handle both and this one does perfectly. It’s built in Florida, and you can feel the quality in every detail. Windows 11 Pro runs flawlessly, apps open instantly, and the 512GB SSD provides plenty of storage with room to expand via microSD. The screen is exceptionally clear, colours pop, and brightness holds up even under direct sunlight. Connectivity is quick and stable with dual-band Wi-Fi and Bluetooth 5.0, making pairing with peripherals seamless. The included stand and hand strap make it super convenient for hands-free use. Add to that the 2-year full warranty with accidental coverage Fusion5 clearly stands behind their products.
24 oktober 2025
Review zonder uitnodiging
Antwoord van Fusion5
Hi Dario!
Thank you so much for taking the time to share your feedback. We’re thrilled to hear that our Fusion5 rugged PC is meeting your needs both in the office and on-site, and that you’re impressed with the build quality, performance, and display. It’s great to know that connectivity, storage, and the included accessories are making your experience even more convenient. We’re also glad that our warranty gives you extra peace of mind. Your comments are greatly appreciated, and we’re delighted that the tablet is serving you so well!
If you ever need further assistance in the future, please don't hesitate to get in touch
-Team Fusion5
They helped me with exactly what I needed.
I had a problem with one of their tablets, but thanks to their support I was able to use it again. Very intuitive and easy to use 👍
29 oktober 2025
Review zonder uitnodiging
Antwoord van Fusion5
Hi Aldo!
Thank you for taking the time to share your experience. We’re glad our support team was able to help you get your tablet back up and running. It’s great to hear that you find the device simple to use. We really appreciate your feedback and are happy that you’re enjoying your tablet!
If you ever need further assistance in the future, please don't hesitate to get in touch
-Team Fusion5
They got me straight to what I needed…
They got me straight to what I needed to figure out my tablet in a couple of emails.
GREAT customer service!
22 oktober 2025
Antwoord van Fusion5
Hi Mike!
Thank you for your kind words. We’re thrilled to hear that our team was able to help you quickly and efficiently with your tablet. It’s always great to know our support is making a difference, and we really appreciate you taking the time to share your experience.
If you ever need further assistance in the future, please don't hesitate to get in touch
-Team Fusion5
I identified what I needed on the…
I identified what I needed on the website, ordered it, paid for it and was given a delivery date, the date was met, the item worked perfectly, .. a happy boy!
19 oktober 2025
Antwoord van Fusion5
Hi Eric!
Thank you for taking the time to leave your feedback. We’re delighted to hear that your order arrived on time and that everything worked perfectly. It’s always great to know our customers are happy with both the service and the product. We really appreciate you sharing your experience and hope you continue to enjoy your new device!
If you ever need further assistance in the future, please don't hesitate to get in touch
-Team Fusion5
Love the form factor and light weight, but…
Love the form factor and light weight of the tablet. Battery only seems to last 60 to 90 minutes on full charge. Only giving 3 stars because Windows 11 fails to update itself (after numerous attempts) and although there is a removable cover on the back and the documentation says it can handle up to 1TB M.2 SSD, I thought that meant that I could buy and add a 2nd SSD to the table to have a C and D drive, but that socket is already used by the C drive and if you want to increase capacity you need to clone that SSD to a larger SSD (which means added expense).
21 oktober 2025
Antwoord van Fusion5
Hi Tom,
Thank you for sharing your feedback with us. We’re glad to hear you appreciate the tablet’s form factor and lightweight design. I’m sorry to hear about the issues with battery life and Windows 11 updates—our team can guide you through troubleshooting steps to help resolve the update problem and optimise battery performance. Regarding storage, you’re correct that the tablet supports a single M.2 SSD, and increasing capacity requires upgrading or cloning the existing drive. If you’d like, we can provide advice on the best way to safely upgrade your SSD to meet your storage needs. Please reach out to our support team at eve@fusion5store.com, so we can assist in improving your experience.
We look forward to speaking with you
- Team Fusion5
Feels premium, performs like a champ
You can tell this device is built in the USA - the finish and durability are outstanding. The Fusion5 rugged Windows tablet runs multiple tasks without lag, and the display quality is top-notch. HDMI and USB-C ports make it very practical for presentations and on-site work.
20 oktober 2025
Review zonder uitnodiging
Antwoord van Fusion5
Hi Ryder!
Thank you for taking the time to share your feedback. We’re delighted to hear that you’re impressed with the build quality and durability of our Fusion5 rugged Windows tablet. It’s great to know that it handles multiple tasks smoothly and that the display quality meets your expectations. We’re also glad the HDMI and USB-C ports are proving useful for presentations and on-site work. We really appreciate your comments and are thrilled the tablet is serving you so well!
If you ever need further assistance in the future, please don't hesitate to get in touch
-Team Fusion5
Excellent performance in a compact design
The tablet is much more powerful than I expected. The Fusion5 FWIN232 PRO N5 with Intel 13th Gen processor handles heavy workloads effortlessly. The screen is sharp, colours are vivid, and the speakers are surprisingly clear for such a compact device. The included fast charger tops it up quickly, and setup was super easy. Couldn’t be happier with this purchase.
23 oktober 2025
Review zonder uitnodiging
Antwoord van Fusion5
Hi Corey,
Thank you so much for your feedback. We’re thrilled to hear that your FWIN232 PRO N5 is exceeding your expectations and handling heavy workloads so smoothly. It’s great to know that the display, speakers, and fast charging are all making a positive difference. We’re delighted that setup was easy and that you’re happy with your purchase
If you ever need further assistance in the future, please don't hesitate to get in touch
-Team Fusion5
Great choice for field professionals
Fusion5 Built in USA 10.1 has been a solid performer in outdoor environments. Dust, bumps, and heat don’t affect it much. Connectivity via Wi-Fi and Bluetooth 5.0 is quick and stable, and it even runs heavier software without lag. Slightly heavier than regular tablets, but that’s expected for something this durable. Very happy with the purchase overall.
21 oktober 2025
Review zonder uitnodiging
Antwoord van Fusion5
Hi Cody!
Thank you for sharing your experience. We’re thrilled to hear that your Fusion5 device has been performing so well, even in outdoor and challenging environments. It’s great to know that Wi-Fi and Bluetooth connectivity have been stable and that the tablet handles heavier software smoothly. We understand the slightly heavier build is part of the durability, and we’re glad it’s working well for you. We really appreciate your feedback and are delighted you’re happy with your purchase!
-Team Fusion5
Helpful customer service and some business suggestions
The customer service people were very helpful by promptly providing answers to my questions after the purchase and delivery.
There are a couple of things that I hope are added to Fusion5 business practices - more detailed product information, and notice of product shipment with tracking numbers. JBK Colorado, U.S.A.
12 oktober 2025
Antwoord van Fusion5
Hi JBK!
Thank you for sharing your feedback. We’re glad to hear that our customer service team was able to provide helpful and prompt support after your purchase. We really appreciate your suggestions regarding more detailed product information and shipment tracking notifications—they’re valuable insights that help us improve our processes. We’ll certainly take your comments on board as we continue to enhance the Fusion5 experience for all our customers.
-Team Fusion5
You get what you pay for…
Didn't know what to expect from this price point. So although only a 3 star, its not that it was really that bad, just underwhelming. The main issue is the charging connector, which doesn't always work. I have to wiggle the end to make a connection, or pull it out and push it back a few times to get a connection. It also gets very hot, but that may be normal for a small tablet. Why they went with a micro HDMI, l don't know. as my adaptor to ordinary HDMI means I can't get the charge lead in unless I have the adaptor pulled out part way to allow sideways movement. The USB-C does not allow charging or HDMI data transfer which I get from my laptop, so my home hub which runs multiple monitors doesn't work, but my LAN cable does. I wish I'd spent the extra on W11 Pro and not W11 Home. If I could give it back and go for a higher spec I would. I also got the keyboard which seems to work well, although it does disconnect easily and the folder doesn't support the screen well, it falls flat a lot!!. The touch screen is disappointing and as this was the primary reason for getting the tablet, not getting an iPad type of response was a let down. That may just be a windows thing. I tried a stylus, not much better, so have now gone back to a mouse. So really didn't need a touchscreen laptop at all.
16 oktober 2025
Antwoord van Fusion5
Hi Rich,
Thank you for taking the time to share your detailed feedback. We’re sorry to hear that your experience hasn’t fully met your expectations and appreciate you highlighting the specific issues with the charging connector, heat, touchscreen responsiveness, and connectivity limitations. We’d like to help improve your experience—our team can guide you through troubleshooting the charging port and touchscreen performance, and advise on optimising peripheral connections with your setup. While some features, such as USB-C limitations and Windows Home versus Pro, are inherent to the model, we want to ensure your tablet is functioning correctly and as comfortably as possible for your use. Please reach out to our support team at eve@fusion5store.com, so we can work with you to address these issues and provide any necessary solutions.
We look forward to speaking with you soon
-Team Fusion5
Antwoord van Fusion5
Hi Mark!
Thank you so much for your feedback. We’re thrilled to hear that you’re happy with both our service and the quality of our products, as well as the pricing. It’s always great to know our efforts are making a positive difference, and we really appreciate you taking the time to share your experience. If you need any further assistance at any point, please don't hesitate to get in touch
-Team Fusion5
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