Get Laid Beds Reviews 

Your products are exceptional but your customer service is outstanding. Its not every day that I make a huge purchase overseas. It was really nice to be able to call your company and talk with a real person. George was so nice and helpful. I'm so glad I found your company and you had exactly what I was looking for too!

Trish was very knowledgable and helped me with some changes I needed to make.

George and Nicola from the Customer Support group were wonderfully helpful. I made an error when ordering, which was my own fault, and they were wonderfully courteous and prompt in helping me correct it.

It's rare these days to find a company with helpful people right on the other end of customer support. I would do business with them again any day.

Amy was incredibly helpful, I called on a Saturday and couldn't get thru something on the website and she did it for me, and also followed up and sent me the instructions so that I know what I'm up against!

Steven was very prompt, professional and helpful in his reply to my questions as one of the shipping boxes had a hole in it. He was also correct as there was no damage to the frame.
The full-sized bed frame is great & the handyman that put the bed together was very impressed with the quality of the wood. I also very much enjoyed the pine smell that filled the garage when the frame was delivered and the bedroom once the frame was assembled!

We are here in California and ordered this bed frame for our son. Get Laid Beds was amazingly on top of answering all my questions, especially how it was going to be manufactured and shipped from the UK to the USA in the time frame they gave me. It turns out there were issues with customs, and one of the boxes took longer to get here, delaying our ability to get this bed set up. Steven for Get Laid Beds could not have been more helpful through the whole delay process, keeping me updated through out and answering all my emails in such an expedient manner. He even agreed to have the bed returned once all the boxes arrived. It was a lot of juggling, at the end of the day we ended up keeping the bed, and it is a quality piece of furniture that we are very happy with. To make things even better, they agreed to send us a floating shelf free of charge to compensate us for all the issues we had. Bottom line, one of the best on line customer service experiences we ever had-thank you Steven

Great customer service. I had to navigate a complicated order and George helped me sort it out quickly. Thank you.

​I am so glad I discovered Get Laid Beds! I spent a long time looking for a specific size with storage boxes and a low headboard for my small room, and their options are just perfect. Huge thanks to Elisha for being so professional and helping me through the process. I loved being able to pick my own finish and color, too. I can't wait for my new bed to arrive! Excellent service so far.

My prone call with George was so very helpful.. I was hoping to change the delivery address and we were able to do this. I emailed proof of address to the email address he provided. He was friendly, and clear provided clear instructions of what to do. I just received confirmation that he has followed through with my request! Nancy

I called asking about wood samples, dimensions, and return policy. All questions were thoughtful answered, in depth examples of previous customer concerns, and an overall care for customer satisfaction. George D, was the exemplary sales associate whom took my concerns and simply dispelled them. Thank you much.

Customer Service was top notch. George was professional and efficient and assisted me every step of the way. The entire process was seamless so a loud shout out to George and thank you so much! Haven’t seen the product yet so will check in later to review.

The customer service experience was excellent. Amy, George, and Steven were patient, answered all of my questions, and was accommodating and clear when it came to customization requests. Very quick but thorough email replies, too. I'm excited to receive my order!

Die gelieferte Bettbox und das Japan Bett sind bestens verarbeitet und einfach aufzubauen.Alle Hölzer sind aus hochwertigem Echtholz in ausgesuchter Qualität. Kundenberatung Steven kümmerte sch prima um unsere Fragen zum Lieferstatus. Wir sind sehr zufrieden mit dem Gesamtpaket.

Amy was very professional and able to help us to get the bed frame ordered. She was very kind as well.

Service client au top qui a toujours répondu rapidement à mes questions (concernant la commande d'échantillons, les remises, ou plus récemment le montage du lit que je n'avais pas monté correctement). Merci à George, Tim, Steven et tout récemment Amy pour leur aide et leurs réponses toujours pertinentes. Et les lits sont de très bonne qualité !

Having got used to being encouraged to order online generally, it was a great relief to find prompt, courteous and practically helpful personal assistance available over the telephone. I must commend George for his help today. It inspired confidence in the company and the product. Yvonne

The customer service experience was excellent. Steven was patient, answered all of my questions, and was accommodating and clear when it came to customization requests. Very quick but thorough email replies, too. I'm excited to receive my order!

George was very helpful tracking down my order. Allows me to be prepared. Very fast response.
Looking forward.

I made some enquiries regarding a future order and a staff named Elisha was very knowledgeable and helpful with all my questions.