Get Laid Beds Reviews 

Talking to a real person instead of wasting time with an AI assistant. Nice to ask questions and have someone knowledgeable answer the question. Very helpful regarding the product.

Déjà 3 lits de modèles différents achetés chez Get Laid Beds pour une livraison en France et je n'ai jamais été déçu !
Superbe qualité de fabrication, montage/assemblage très facile, beaux modèles, vaste gamme : c'est vraiment ce qui se fait de mieux et la livraison s'est toujours bien passée avec des éléments parfaitement emballés et protégés.
L'intégralité des lits étant garantie 11 (onze !) ans, j'ai testé il y a peu le service client pour une latte d'un lit âgé ed 5 ans qui avait un petit défaut (nœud mal placé) et qui l'avait fragilisée.
Un grand merci à Amy qui m'a immédiatement fait envoyer deux lattes (dont une supplémentaire au cas-où) en remplacement arrivées en France une semaine après. Vraiment parfait !
Franchement, il est impossible d'être déçu avec Get Laid Beds. Cette société et ses produits sont hautement recommandables ! Longue vie à eux (et à leurs superbes lits) !

I just bought my bed. Throughout the process of deciding I was helped by Lewis who was extremely helpful. Over the course of a couple weeks he answered all my questions regardless of how mundane and offered a solution to a problem I was having with my bed clearance. His service was outstanding. Can't wait to get my new bed!

We needed to modify and update our order because we changed our minds about the type of wood for the bed we ordered. Lewis helped me process the modifications and updated order while kindly and patiently answering my additional questions along the process. His customer service and communications are top notch. He was repeatedly able to quickly and simply continue the process with the updated order while simultaneously answering my side questions about other details.

Steven helped me out and solved my problem quickly and with no hassle

I was worried about not being home for the delivery from across the pond! and wondered if it would be be hard to get in touch with someone at Get Laid beds. Turned out to be so easy. Reached Steven within a minute and he was so polite, friendly and able to help me very quickly. I really appreciated the excellent customer service he provided!

George was great!

Muito rápidos na resposta, profissionalismo associado a simpatia, a comunicação foi perfeita, facilitaram imenso a compra, realmente merecem 5 estrelas.

Amy answered every question quickly and thoroughly. And, she went 'above and beyond' and gave additional input we did not think to ask questions about! Super experience -- Tom
in Dallas, TX

Grace did an amazing job helping me thru the process of getting a replacement board. Im looking forward to using my new Bed frame for years to come. Going to eventually get the 5 level bed side shelf too

This is a really great company. They have just the type of product I was looking for, a good website, a phone number and great sales people. Steven was very knowledgeable, helpful and polite. Exceeded my expectations.

While I haven't received my beds yet, I did need help with all the forms required for shipping/customs.
George just helped me through the process, which made a difficult process very simple.

Many thanks Steve for your wonderful support! Gave me the knowledge and confidence to order the right frame with the right accessories :).

It was a distinct pleasure to order my bed through George.
He was thoroughly knowledgeable, and had a cheerful demeanor and a sense of humor.
George answered All of my questions with ease and made me feel quite confident in my purchase.
He's an asset to Get Laid Beds !!!

While my experience and dissapointment with a twin pine Tokyo bed, my experience with customer service representative Lewis Preston was excellent! I worked in customer service for at least 50 years and Lewis was awesome! He listened and repeated my concerns to make sure he understood. He was never ever condescending. I am currently waiting for my return to arrive in Tennessee for my refund. Lewis is wonderful. Never ever try to replace him with AI..it cannot be done.

Thanks to Amy Walden for excellent
Service!

The bed frame was the wrong size and had missing holes for the screws, so I ended up having to drill new holes myself.

I asked for a refund for partial amount and after they said they would send me the refund, they never did.

If I could return the whole bed without huge effort I would.

Grace was very helpful. She explained very clearly about the workmanship of the different beds. She was able to describe each style and help me with which one would work with my space! It was a pleasure to work with her!

Absolutely exceptional response to my multitudinous questions from your employee Grace, I'm sure she must be a real asset working for you at Get Laid Beds. A very patient and helpful person.