Had a couple of questions about the functionality of the product. I received a response quickly. This brought a second question up, and received the answers I was looking for promptly again. I will de... Toon meer
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Lees wat reviewers zeggen
Hopefully, fingers crossed 🤞 this is what I'm looking for, it sounds to good to be true? I'm hoping they will work outdoors? It did show one stuck on a pole or something outdoors, how will it manage... Toon meer
Did not give 5* as the site kept offering more and more promotions and it was hard to see how to refuse them, look for small print at bottom of screen.
Customer support really tried to help me, but I’m elderly (84) and technically challenged. I think my iPhone is outdated - could nut download the QR code and activate the app needed for the camer... Toon meer
Bedrijf heeft geantwoord
4,1
Goed
178 reviews
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Nothing at all
16 mei 2026
Review zonder uitnodiging
Easy order.
15 mei 2026
Review zonder uitnodiging
Very quick response and helpful.
Very quick response and helpful.
Refund back in my account. Very happy for your help.
14 mei 2026
Review zonder uitnodiging
Easy to follow instructions for…
Easy to follow instructions for purchase except i wanted to order more than one and i didn't get or i missed the opportunity to amend check out.
13 mei 2026
Review zonder uitnodiging
Looks really good, hope it's as good as they say.
Hopefully, fingers crossed 🤞 this is what I'm looking for, it sounds to good to be true? I'm hoping they will work outdoors? It did show one stuck on a pole or something outdoors, how will it manage with the rain & bad weather we get! I hope its okay, & can it be stuck to a brick wall outdoors? I suppose I won't know until I get it, but I hope they are true to there word & offer a full refund if it's not what I expected, although it looks very good I must say.
13 mei 2026
Review zonder uitnodiging
Sees like it may be too good to be…
Sees like it may be too good to be true. We will see when it arrives and it’s set up.
8 mei 2026
Review zonder uitnodiging
All my questiogreat advertising, falls short on actual order.
All my questions were answered on this site. Thats rare. I did have ALOT of issues with ordering, I used three cards and tried to buy two but I could only get my card approved by ordering one. There's plenty of money on my card and then at the end it offered me the other one for 21$, so I was happy until it denied it too so I guess you only want to sell me one.
8 mei 2026
Review zonder uitnodiging
Easy transaction
8 mei 2026
Review zonder uitnodiging
It seems straight forward but I have…
It seems straight forward but I have only just ordered them . It could be weeks before I receive them so can't comment.
7 mei 2026
Review zonder uitnodiging
Shortly after I ordered the product I…
Shortly after I ordered the product I tried to cancel. They got back to me right away advising it had already been processed. The ordered had not been shipped and they wouldn’t cancel my order. It would have saved a lot of time and frustration. So, now I have received the product and trying to return the items. Seems like I have to do surveys and everything else before they provide me returning instructions. I just want a refund and to return the product.
15 april 2026
Review zonder uitnodiging
Antwoord van Getspyfocus
Hi Natalie,
Thank you for taking the time to share your experience. We value transparency and aim to ensure customers feel informed throughout the entire ordering process.
We do not engage in deceptive practices and take feedback like this seriously. Returns and refunds are handled according to our return policy, and in some cases partial refunds may apply. The brief survey is optional and helps our team provide the correct return guidance.
Your case has been escalated to a dedicated agent who is currently reviewing it to assist you further.
Kind regards,
Laura from SpyFocus
Communication with Spyfocus is no…
Communication with Spyfocus is no problem, they respond to emails very quickly.
Unfortunately the product is not compatible with my WiFi.
2 mei 2026
Review zonder uitnodiging
So far it’s been OK
So far it’s been OK. I just hope the product is as good as you say that it is. I’ve been burning a lot of stuff that I’ve ordered online.
30 april 2026
Review zonder uitnodiging
Great purchasing experience
Great purchasing experience, but slow delivery.
30 april 2026
Review zonder uitnodiging
you took the money TWICE from my paypal…
you took the money TWICE from my paypal account! 90 Euro was the bill, you took PLUS 50 Euro PLUS 20. Please refund immediately.
23 april 2026
Review zonder uitnodiging
Antwoord van Getspyfocus
Hi Thomas,
We appreciate you taking the time to provide your feedback.
Clear and accurate payment processing is a key priority, and we do not engage in deceptive practices. Feedback like this is carefully reviewed by our team.
Your case has been escalated, and an agent is now reviewing the PayPal charges to work toward a prompt resolution.
Kind regards,
Stella from NooBark
So easy to access
So easy to access , order and purchase my items .
22 april 2026
Review zonder uitnodiging
Quick & easy
22 april 2026
Review zonder uitnodiging
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