Gingiberi Reviews 

The Solenne ring has exceeded my expectations in every way. Its unique design and stunning details have left me in awe. Not only is it visually striking, but it's also remarkably comfortable to wear. I've been wearing it nonstop since I received it. I'd also like to acknowledge the outstanding customer service I've received from Callie, who has been incredibly patient and helpful in answering my questions. Her dedication to providing excellent service is truly appreciated, and I'm eager to make my next purchase from Gingiberi.

I ordered the Orlena ring. It is very beautiful. The representative was very kind and helpful. She make sure the pearls are good quality before sending them. I love the ring!

Ja fiz varias compras neste site e a ultima foi do fio celeste,ele e tao brilhante que eu recebo elogio cada vez que uso.

My experience with Gingiberi was very good, I love their products, the design is beautiful and very good quality. I look forward on buying another pieces!

I purchased a pair of their gorgeous "wishes" earrings after seeing them online in August 2023 and had been really impressed with the quality, craftsmanship and customer service.
A few months ago I sadly lost one of the hoops when I was wearing them without the pearls. I contacted Gingiberri on the off chance that they might consider selling me just the one replacement hoop to save me having to re-buy the four piece set again and to my complete amazement they sent me a replacement set of hoops for free which I thought was unbelievably kind. They really went above and beyond for me and I cant endorse them enough.

I placed the order on 06AUG, received my purchase on 08AUG! very impressive on the speedy delivery.

Credit to customer service team Callie, who offers an attentive help to me. Thanks!

The product I order is " Gourd 5.5-6mm/7.5-8mm ". It comes with a well protective package. The necklace itself looks exactly like the pictures online. It is very pretty. Totally worth the price.

因为自己的误判 以为丢失了珍珠首饰的筘环 通过imall 得到售后服务的帮助购买筘环 但尺寸不对 又向售后服务发出购买需求 又得到亲切的回应 仔细告知我 首饰的设计只有一个尺寸的筘环 我再次确认了一下 发现是我自己的错觉 以为有2个大小不一样的筘环! 真是没有想到 因为自己的错误 却得到这么亲切 不厌其烦的 售后服务 很感动和感谢!今后 会更关注 gingiberi 并且介绍给更多的朋友 非常感谢你们的服务!!!

From my recent experiences, I placed 2 orders. The 1st order had no issue but the 2nd order, the product didn’t look good on me (clips earrings didn’t sit on my earlobes properly). I contacted customer service, Callie has provided prompt response and made the return satisfactory. Will purchase more in the future. Thanks Callie for making me trust on online purchases.

In the beginning, I wasn’t sure if this brand was reputable as I’ve never heard of it before. I’ve ordered time and time again for myself and gifts for my family and delivery was seamless and by seamless, I mean quick. You’re updated throughout the process.

The gift packaging was so nice, and I felt proud handing it to people as gifts. It just feels luxurious to me with bag included, tissue paper, paperwork, ribbons/bow.

What stood out to me the most is the responsiveness of customer service when I reached out to them. There are brands I love, but if customer service is bad, I will refuse to purchase anymore because it sours the experience and creates distrust. I reached out about getting a duties charge and as stated on the website, I emailed Gingiberi and they gave me a refund for the duties. So kind, easy, and friendly to work with. I highly recommend.

Lastly, the jewelry is very beautiful.

I ordered the honeymoon duo earrings (saw them on Lydia Millen’s Vlog) and received them on the 28th of May. While they arrived in great condition and were beautifully made, one of the pair of earrings’ bigger pearl fell off the backing screw just a bit more than three weeks later. Needless to say, I was disappointed even more so since I’ve used them sparingly.
I reached out to the After-sales Team who responded swiftly and proactively. I was given replacement or refund options. I took the latter, shipped the pearls back for free and got my refund within two days.

I hope Gingiberi will take my experience as an opportunity to improve the quality of their product. I found their designs beautiful and their after-sales team is excellent.

I really love Gingiberi. I already own 2 pearl neclaces from them. One off them have a very pink tone and hue and Gingiberris team was so kind to find a pearl bracelet that match my pink pearl perfect. I am so happy they took the time to help me. The service was so nice and helpfull and I got a refund from the taxes to Denmark.

I was delighted with both my necklace and bracelet which I purchased in January and have worn many times since then. The items arrived beautifully packaged and felt quite luxurious. The are very pretty and delicate and just what I wanted. However, I managed to break the bracelet chain whilst out shopping but on emailing the company to ask about a repair I was delighted to receive a response from Callie the following day. She then dealt with the problem both promptly and efficiently and I was delighted with the outcome. I’m always very apprehensive ordering online from a company I’ve not heard of before, but I can honestly say I will have no hesitation in ordering again as I thoroughly recommend them. Such efficient and polite customer service seems quite rare these days so thank you Callie!

Always quick reply. I had great customer service experience at Gingiberi. Thanks for all the help to lovely Susan.

My experience with gingiberi is really wonderful there pieces are amazing and stunning I am always waiting for their new collection because I am sure it will be amazing their costumer service are so good very quick in their replies and their prices are so affordable with a very good quality. Thank you so much Gingiberi.

I have received the replacement of pearl earrings as well as the refunds of import duty. Callie from customer service provided me with directions and answered my questions in the entire replacement process. I am very happy with everything she did. I am impressed by GINGIBERI’s great after sales service.

Great product exactly as described. Loved in particular the packaging. The effort made was impressive

As a repeat purchaser of Gingiberi, their exquisite high quality products designed to give a youthful look when wearing pearls has meant that every purchase I have made has been a success. My brand loyalty has been secured through Gingiberi’s exceptional customer service that has ensured my most recent purchase went brilliantly. Ultimately, Gingiberi’s exquisite products are matched by its customer service.

Great craftsmanship, reasonable prices and no hidden costs. Fast international shipping and arrived in luxury style box packaging. I would be happy to repurchase more products in the future. Thank you!

Love how these pearls shine! The gold posts are a bit thin, but they stay put. I've worn them a bunch and they're holding up great.

My boyfriend ordered a pearl necklace. After a delayed delivery it reached Germany. My BF got contacted by DHL to give information for the customs authorities. Gingiberi labeled the package as a "sample" worth 5 $ while it actually cost over 1,200 €! They didn't pay or sorted out the customs as one would expect at that price point. Neither is it stated anywhere on the website that the customer would have to do it. Mind you, customs/tax would be at least 20 % on top of the price. So my best guess is they just commit tax fraud by falsely labelling the orders to avoid paying the correct tariffs. Even if just a small percentage of the orders are sorted out and checked upon arrival in Germany/EU they avoid a MASSIVE amount of costs. The website states the company is based in UK but the order was shipped from China, so the production site must also be there. Sounds like a very dubious and sketchy business practice.