There was an error made on the dates of coverage which I requested to be changed to correct. after a bumpy start, this was corrected quickly and in a most professional way. Receive feedback from your... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I received better service from Keyana at Aegis than I have from any person at any insurance company ever. (And I have bought a lot of insurance over the years). Keyana knew the answer to every quest... Toon meer
Bedrijf heeft geantwoord
This is the second time I am using this company for travel insurance. Today, my interaction with the agent, Kiana, was excellent. She was helpful in explaining my options and getting my insurance co... Toon meer
Bedrijf heeft geantwoord
Not only was Kiana very pleasant, she was able to answer my question about a charge on my credit card statement which I did not recognize (which is why I called). She wanted me to send her a screen... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Aegis Travel Insurance, the travel and events division of Aegis General Insurance Agency, provides flexible protection for today’s leisure and business travelers. The company draws on more than 30 years of industry experience to deliver tailored travel and event plans – from trip and event cancellation to comprehensive emergency coverage – that help travelers maximize value without paying for coverage they don't need. Its exclusive Stress Less Benefits help eliminate out-of-pocket expenses and claim processing through 24/7 global assistance services that can coordinate care, manage disruptions, and pay providers directly during covered events. By combining customizable coverage with hands-on support before, during, and after a trip, Aegis Travel Insurance empowers customers to go insured and go ready. Explore GoReadyInsurance.com.
Contactgegevens
4507 N Front St, Suite 200, 17110, Harrisburg, Verenigde Staten
- 1-800-774-3959
- service@goreadyinsurance.com
- goreadyinsurance.com
4,6
Uitstekend
147 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Keana is great!
Keana made my day by being professional, friendly and efficient. Very much appreciated.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
And you just made our day, Peter! We'll share your kind words with Keyonna. Thanks so much for providing this feedback.
Aeyonna was very helpful in answering…
Aeyonna was very helpful in answering my questions and forwarding the information that I need to file a claim.
11 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
We're glad to hear you received the support you needed to submit your claim. We're here to help! Thanks for sharing your experience, Mary!
Agent addressed my concern quickly and professonally
Agent identified me as the policy owner without having to give long policy number. Agent was direct, helpful and quickly advised action to take.
11 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
Thanks for sharing your feedback, Jim! Upgraded tech is helping our team react quickly to our callers' needs. We're glad to hear it's supporting the customer experience.
Quick accurate answers to my questions.
Quick accurate answers to my questions.
11 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
Love reading this! Thanks for sharing your experience.
Phenomenal this person is
Raquelle ( sorry for my spelling) was extraordinary , kind sympathetic & thorough.
Though canceling my trip brings real distress, she couldn't have been better if my best friend.
Immediately I have my forms & kudos for keeping this employee with you.
10 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
We're sorry to hear you had to cancel your trip, Sharon! But we're happy to hear Raquel was able to help you during this stressful time.
Clare is terrific!
Clare was knowledgeable, very pleasant, responsive in every way. Excellent experience!
11 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
Thank you for your kind words! We're thrilled to hear that Clare's knowledge, responsiveness, and friendly approach made for such a positive experience. We'll be sure to share your feedback with her. We appreciate your support and are glad we could assist you.
Just needed to add locations I’ll be…
Just needed to add locations I’ll be visiting. Very courteous and efficient
11 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
Thank you for sharing your experience, Kathryn! We're glad we could quickly assist. We appreciate your feedback and look forward to helping you again in the future!
The representative was courteous
The representative was courteous, efficient and quick in filling my request.
10 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
Thank you for your feedback, Larry! We're delighted to hear that the representative was able to fulfill your request quickly. We appreciate you taking the time to share your positive experience.
change made efficiently & even had new…
change made efficiently & even had new document before hung up.
10 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
Glad we could help, Sharon! Thanks for sharing your experience.
Had to cancel our trip to England and…
Had to cancel our trip to England and Ireland because of medical reasons. Claire has been very helpful with this process. Thank you Claire
10 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
Sorry to hear you had to cancel your trip, Patricia! But that's exactly why we exist. We're glad Claire was able to support you.
I spoke with Claire
I spoke with Claire, regarding the policy I chose, and she was very helpful in explaining and answering all of my concerns.
10 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
Thanks for taking the time to share this feedback, Andrea! We're glad to hear that Claire was able to answer your questions.
Miss Clare
Miss Clare, was a professional all the way. She was very informed and answered all my questions and made it very easy for me while purchasing my policy.
Thank you so much.
Roland
7 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
Thanks for the kind words, Roland! We think Claire is wonderful too. Appreciate you sharing your experience.
Smooth initial experience
Purchase and insurance upgrade (after finalizing travel plans) very smooth. No experience with claims (will keep fingers crossed).
6 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
Thanks for sharing your experience! Glad to hear everything went smoothly. Wishing you safe travels!
She was Excellent
She was Excellent, she explained everything very well she took her time and she was very patient, she didn’t get annoyed or frustrated when I didn’t hear her or didn’t understand her.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
Thanks for sharing your experience, Carmen! We're glad our team was able to provide the support you needed. It's so important to understand your travel insurance policy, and that's exactly why our customer service team is available seven days a week.
Great customer service
Louis was very compassionate and listened to my request for cancelation . of my Ireland trip. Also requested refund of my double booking for the Aegis policy for myself. Great customer service.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
Thanks for sharing your feedback, Elizabeth! We're glad to hear Luis was able to provide the support you needed. Our team is available seven days a week to answer any questions you may have about your policy.
Great customer service.
Great customer service.
Helpful, knowledgeable.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
Awesome feedback, Tom! Thanks for the kind words about our team.
Great Customer Service!
In filling out my claim form I needed answers to several questions which would allow me to complete the form. Keyonna was able to provide all the information I needed. She was friendly, knowledgeable, patient, and professional. Keep up the good work!
5 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
That's great to hear, Jerry! We understand that filling out claim forms isn't always easy but doing it correctly avoids delays in processing. We're glad Keyonna was able to provide the support you needed.
Been greeted so polite and professional…
Been greeted so polite and professional addressing my Travel Insurance Cancellation and provided me with the right tools information and in timely manner was so crucial after trying to found the right depart, kuddos to the Agent. !!!
4 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
That's wonderful to hear, Oscar! Thanks for sharing your experience.
Well they stayed on the line for me for…
Well they stayed on the line for me for a while to understand the claim paperwork.
3 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
Thanks for sharing your experience, DD! Understanding how the claims process works is so important, and we're here to help you every step of the way.
Horrible company
Horrible company. Our flight was cancelled and we were rebooked 2 days later. Basically they try to make it impossible to make a claim. They say we have to file a claim with the airline, have the airline deny the claim and then send them a letter stating everything. Has anyone tried to get anything like this from an airline.
I'd hate to see what would happen if we had a medical emergency.
3 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
Thanks for the feedback, Mary. Upon reading your review, our claims manager reached out to you immediately to provide support.
To clarify, it is standard throughout the travel insurance industry that documentation from the airline is provided to confirm the reason for the disruption. This information is often readily available in the airline's notification email or mobile app. We recognize the inconvenience this delay has caused to your travel plans and appreciate the time required to gather documentation.
Our team is committed to helping customers navigate the claims process and ensuring that all available benefits are reviewed as quickly and fairly as possible. We wish you safe travels and hope the remainder of your trip goes smoothly.
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