There was an error made on the dates of coverage which I requested to be changed to correct. after a bumpy start, this was corrected quickly and in a most professional way. Receive feedback from your... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I received better service from Keyana at Aegis than I have from any person at any insurance company ever. (And I have bought a lot of insurance over the years). Keyana knew the answer to every quest... Toon meer
Bedrijf heeft geantwoord
This is the second time I am using this company for travel insurance. Today, my interaction with the agent, Kiana, was excellent. She was helpful in explaining my options and getting my insurance co... Toon meer
Bedrijf heeft geantwoord
Not only was Kiana very pleasant, she was able to answer my question about a charge on my credit card statement which I did not recognize (which is why I called). She wanted me to send her a screen... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Aegis Travel Insurance, the travel and events division of Aegis General Insurance Agency, provides flexible protection for today’s leisure and business travelers. The company draws on more than 30 years of industry experience to deliver tailored travel and event plans – from trip and event cancellation to comprehensive emergency coverage – that help travelers maximize value without paying for coverage they don't need. Its exclusive Stress Less Benefits help eliminate out-of-pocket expenses and claim processing through 24/7 global assistance services that can coordinate care, manage disruptions, and pay providers directly during covered events. By combining customizable coverage with hands-on support before, during, and after a trip, Aegis Travel Insurance empowers customers to go insured and go ready. Explore GoReadyInsurance.com.
Contactgegevens
4507 N Front St, Suite 200, 17110, Harrisburg, Verenigde Staten
- 1-800-774-3959
- service@goreadyinsurance.com
- goreadyinsurance.com
4,6
Uitstekend
147 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very efficient and professional agent
Very efficient and professional agent. Had a policy within two minutes.
25 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
That's great to hear, Michele! Thanks so much for sharing your experience. Wishing you safe travels!
Quick
Quick, efficient, and on top of things! Made my additions easy and made me feel confident that it was being handled correctly.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
That's wonderful, Charles! Thanks for sharing your experience. We're glad it was easy to adjust your policy.
The customer service agent
The customer service agent. She made my mistake, I really blame the computer, so very easy to fix. Took less than 5 minutes. Thank you for relieving my stress.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
Excellent news, Pat! Thanks for the feedback. Our website makes it easy; our people make it personal. We're here to help. Wishing you safe travels!
Professionalism and Value
Kaeyonne was adorable and absolutely professional. I got the quote needed in a hurry and without any mistakes. All was perfect. No surprises. I paid the amount I had seen online but wanted a person to reiterate what I had seen on the website.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
That's great to hear, Annie! Travel insurance isn't always easy to understand, and that's why our customer service team is available to answer your questions. Thanks for sharing your experience. We'll share your kind words with Keyonna.
Excellent customer service agents
Since purchasing my policy on Aug. 11, 2026, I have had a few concerns and questions. I have called you customer service team at least 3 times and have been very satisfied with their patience and care in addressing these matters.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
Love reading this, John! That's why we're here. Understanding your travel insurance policy is so important, and our staff is trained to be able to answer any of your questions. Thanks for sharing your experience. Safe travels!
The minor adjustment I needed to make…
The minor adjustment I needed to make to an existing policy was done quickly and accurately
24 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
That's fantastic, Tom! Glad to hear it was so easy to adjust your policy. Thanks for sharing your experience. Wishing you safe travels!
Cianna did a great job helping me.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
Thanks for sharing your experience, Tim! We think Keyonna is pretty terrific too. We'll share your kind words with her.
Kiana was very informative and…
Kiana was very informative and personable.
Gave me accurate information and was quick to answer my concerns.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
Thanks for the feedback! We're glad to hear that Keyonna was able to answer your questions and provide the information you needed. We're here to help.
I called customer service to add the…
I called customer service to add the other countries I was visiting. The representative was very helpful. The countries were added and a confirmation email was sent right away.
21 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
That's great to hear, Shelley! We're glad it was easy to update your policy. Thanks for sharing your experience. Wishing you safe travels!
efficient policy modification
21 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
Thanks for sharing your experience, Stan! We're glad our customer service team was able to help you. Wishing you safe travels!
Keyonna is awesome!
Keyonna was very knowledgeable and efficient and very pleasant to deal with. I’m vey satisfied!
20 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
Love reading this, Ellen! Thanks for sharing your feedback and the kind words about Keyonna. We think she's pretty special too. We're so glad you're satisfied with our services. Safe travels!
Very helpful in deciding which policy…
Very helpful in deciding which policy would be the best.
19 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
That's great to hear, J Spencer! Our team takes pride in knowing our products inside and out, so they can recommend the right policy for your trip. Thanks for sharing your experience. Wishing you safe travels!
Didn’t pay for a covered incident
Bought a plan that said it would cover delayed baggage. Our baggage was delayed over 36 hours but finally arrived. They told me they are a secondary plan and the airline should pay for the delay. They stopped responding to my emails when I showed them all the documentation. I wont use them again.
27 juli 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
UPDATE: Your claim has been approved for Baggage Delay benefits. You will receive an email within the next few days to elect how to receive payment.
******
Thank you for sharing your experience, Ben. We apologize for the misunderstanding!
Based on the information initially submitted, our claims team understood the claim to involve lost items rather than a baggage delay. Upon further review, on 8/19/26, we emailed you a request for documentation confirming when the bags were delivered, along with any additional receipts for eligible expenses incurred during the delay.
Once we receive the requested documentation, we can complete the evaluation. For additional support, please reach out to us directly at (800) 774-3959 and request to speak with our Claims Manager. We are available to help you!
Antwoord van Aegis Travel Insurance
That's wonderful! Thanks for sharing your experience, Joanne!
We were canceling a trip
We were canceling a trip. Keyonna let us know we could transfer the down payment to a new trip. Perfect. Also, we like that this company lets you pay as you go i.e. pay more towards your insurance as costs accrue (airfare , final trip costs etc) She carefully explained what our options were . Love this company
17 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
This review made our day, Jean! Thanks for sharing your experience and such kind words about Keyonna.
I have done other travel insurance and and this is the worst.
I have done other travel insurance and I could do it by email. For this insurance, I need to print out the information because I don't have adobe that cost money. I was also told that I could go to Staples to print out the documents. I had no problem making claims for my granddaughter.
I also received an instruction sheet where the person on the phone said that he would highlight what needs to be done. The entire page was highlighted. I'm only sorry that I an using this agency again for another upcoming trip.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
Thanks for providing this feedback. You can typically use your cell phone to take a picture of the document to submit claims easily online. We are not able to look up your policy or claim with the information provided, but we would like to look into this further for you. Please contact our Claims Manager Janet Garces for assistance at 800.774.3959.
Representative was excellent to work…
Representative was excellent to work with easy to work with and process took no more than 20 minutes
14 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
Thanks for sharing your experience, Orlando! Glad to hear it was a smooth process. Wishing you safe travels.
Great phone support
Easy to get ahold of customer phone support with very little wait time on hold. Support was able to address my needs efficiently and professionally. Great service.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
Thanks for sharing your experience, Todd! We're glad you received the support you needed.
Joanna was awesome!
Joanna was awesome! She answered our questions and remedied our request efficiently and with kindness. We have always experienced great customer service with Aegis Travel Insurance. Thank you. Katherine & Edward B.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
Awe, this post made us smile! Thanks so much for your kind words about our team and specifically, Johana. We appreciate you sharing your experience.
Excellent Service
Agent was well informed and handled my request with east.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Aegis Travel Insurance
That's exactly why we're here, VM! Glad you got the answers you needed from our team. Thanks for sharing your experience.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.