GoSkippy Insurance Reviews 

30.519
•
TrustScore 4 uit 5

4,0

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

They’ve been the fairest priced insurance provider for me for 2 years in a row. Now that’s something. Most cases, your current insurer increases price the next year for reasons unknown to anyone, bu... Toon meer

Beoordeeld met 5 van de 5 sterren

After using comparison sites Go Skippy definitely came up on top. Easy to set up insurance. The one thing I liked was that everything is included no extra cost for this or that. What you’re quoted i... Toon meer

Beoordeeld met 5 van de 5 sterren

From the beggining it was easy to deal with and fast. The application was straight forward without any complications or issues to get a quote. Finally the service was fast, but most importantly the... Toon meer

Beoordeeld met 2 van de 5 sterren

Complete shambles - phoned to report a broken windscreen - got given a link to Auto Glass - called Auto Glass, got the car booked in only to be sent a £870 invoice Called Go Skippy back only too be... Toon meer

Bedrijfsgegevens

  1. Geld en verzekeringen

Informatie afkomstig van verschillende externe bronnen

GoSkippy is a fresh, independent insurance broker set up to bring you first class insurance at the most competitive prices. Knowing the financial pressures we are all under these days, we search available insurers - including our own in-house company - to find you the best deal to suit your needs and pocket.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

31K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,0

Alle reviews

(30.519)

2.413 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Avoid…

When you have a policy with Go Skippy any claims will be handled by a company called Somerset Bridge.
They are utterly useless.
Your quote might be cheaper in the event of a claim you'll pay in time, stress and an incompetently handled claim process.

27 september 2025
Review zonder uitnodiging
Logo GoSkippy Insurance

Antwoord van GoSkippy Insurance

Hi, thank you for your feedback. We are sorry to hear of your recent experience. I would like to look into this matter for you so could you please email us your vehicle registration, post code and the concerns raised to reviews@goskippy.com.
We can then locate your policy and assist you further. Thank you.

Beoordeeld met 5 van de 5 sterren

My new car insurance

I recently purchased a car insurance policy with GoSkippy for a full year, and I’m very happy with the service. That happened online and by phone due the payment... The whole process was straightforward and easy to arrange. The staff were helpful, friendly and professional, and I felt well looked after throughout the process. I’m very pleased with my experience and would definitely recommend GoSkippy to others looking for car insurance. Thank you!

7 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The process was so quick and easy from…

The process was so quick and easy from start to finish. There was no jumping through hoops asking for further documents, just one payment for my deposit and direct debit set up and it was done. The price was also unmatched, i would highly recommend them

23 september 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

The worst customer service I've…

*Why would I email you again? I've already sent numerous and if you couldn't manage those, or a phone call, why would I email again?

The worst customer service I've encountered.

Renewal time for my car insurance. Over £300 more expensive than quotes I've received, so I told them I wasn't renewing. 4 emails sent from the 20/9, stating I wasn't renewing, confirmation emails received to acknowledge I wasn't renewing. Then more emails confirming my renewal 🤬.

Telephone call for 13 minutes on the 23/9 stating I wanted this renewal cancelled, confirmation from the call handler it had been cancelled.

Email on the 24/9 another renewal letter!! Confirming my renewal!! How many more times do I need to tell you to cancel??

Email from my bank on the 25/9 telling me my new direct debit has been set up... FFS. Cancel this renewal!! How incompetent can one company be? I'm so pleased I didn't have to use this company in the event of a claim, god knows how that would've ended up.

23 september 2026
Review zonder uitnodiging
Logo GoSkippy Insurance

Antwoord van GoSkippy Insurance

Hi, thank you for your feedback. We are sorry to learn of your dissatisfaction. We take customer concerns very seriously and appreciate any feedback. Please could you email your concerns along with your vehicle registration to reviews@goskippy.com. We can then locate your policy and assist you further. Thank you.

Beoordeeld met 5 van de 5 sterren

Im a first time customer of go skippy i…

Im a first time customer of go skippy i was met with a very friendly kind helpful agent who performed a car insurance quote for me which came back at a very good price which I decided to go ahead and purchase for my vehicle im very happy with the quote from go skippy and would recommend go skippy to anyone looking for good honest cheap car insurance

25 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They are not a good company

They are not a good company! No customer care at all , slap on late fees , no grace period and staff i spoke to were no help at all.

23 september 2026
Review zonder uitnodiging
Logo GoSkippy Insurance

Antwoord van GoSkippy Insurance

Hi, thank you for your feedback. We are sorry to hear of your recent experience.
Please could you email us your vehicle registration, post code and the concerns raised to reviews@goskippy.com.
We can then locate your policy and assist you further. Thank you.

Beoordeeld met 1 van de 5 sterren

Joke of a company

Joke of a company, worst one ive been with, communication is terrible and no care for customers.
Apparently I didn't reply to an email about a document that I sent even though I sent everything I needed to so they just cancelled my policy. No phone call no warning just cancelled on me, I have 2 disabled kids that I need my car for which I told go skippy and they didn't even acknowledge what I said, infact I had to email them 5 times before I got a reply 2 weeks later to find out if my policy was actually cancelled or if it was just an email trying to pry money out of me.
So im stuck now with no car with 1 child that's completely disabled and needs wheelchair access.
I wish I could of rated this company 0 stars. Absolutely would not recommend, they may be cheap but you get what you pay for.

10 september 2026
Review zonder uitnodiging
Logo GoSkippy Insurance

Antwoord van GoSkippy Insurance

Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the level of service you've recently experienced with us.
Please could you email us your vehicle registration, post code and the concerns raised to reviews@goskippy.com.
We can then locate your policy and assist you further. Thank you.

Beoordeeld met 1 van de 5 sterren

Policy cancelled while I was waiting…

Policy cancelled while I was waiting for their IT investigation

Very disappointing experience with GoSkippy.

I received a notice saying my insurance was going to be cancelled because the GoSkippy Connect app had allegedly not been used properly. However, I had been using the app and keeping Bluetooth enabled when driving.

The frustrating part is that the app regularly sent me notifications saying there was a connection issue. Whenever this happened, I opened the app to check, only for the app itself to show that everything was connected and working correctly. I therefore had no indication that there was anything further I needed to do.

I contacted GoSkippy and explained the situation. I was told that their IT team would investigate the issue and that a decision about the cancellation would be made after that investigation.

I also sent two emails explaining the problem and providing evidence that my app was configured correctly. I received no substantive response to either email.

Then, without being given the outcome of the IT investigation or a response addressing the evidence I had provided, I received confirmation that my policy had been cancelled.

This has caused me a considerable amount of unnecessary stress and inconvenience. Being told that your car insurance is being cancelled is a serious matter, particularly because it can potentially affect how you have to answer questions when obtaining insurance in the future.

I have now submitted a formal complaint and have asked GoSkippy to explain the outcome of the IT investigation, the technical evidence relied upon when cancelling my policy, and why my evidence and previous emails were not addressed before the cancellation went ahead.

I will update this review if and when GoSkippy properly investigates the matter and provides a response.

25 september 2026
Review zonder uitnodiging
Logo GoSkippy Insurance

Antwoord van GoSkippy Insurance

Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the level of service you've recently experienced with us. We aim to always provide excellent customer service and I'm sorry if we may have dropped short on this occasion.
Please could you email us your vehicle registration, post code and the concerns raised to reviews@goskippy.com. We will then contact you to discuss this further.

Beoordeeld met 5 van de 5 sterren

Good Company

Been with GoSkippy couple of years now and never had a problem. Website easy to use and very competitive price but always cheaper.

24 september 2026
Review zonder uitnodiging

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