We have been looking to replace our existing electric fireplace fire (inherited when we moved house), and replace with a gas fire. We visited Grandisson show room, and the staff member was most helpf... Toon meer
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Lees wat reviewers zeggen
The engineer that came was very patient and understanding as I had recently lost my husband and he was the one that dealt with things like the heating etc.
We recently had both our gas fire and our boiler serviced. Byron did an excellent job. He was very thorough, professional and friendly throughout. And its reassuring to know that Matt and Mark are... Toon meer
Friendly and efficient as always....We have had our boiler and gas fire serviced each year by Grandisson. They also give good, practical, unbiased advice e.g when we were considering installing a wood... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The South West's Largest Fire, Fireplace and Stove Showroom. HETAS and Gas Safe Registered. Supplying and fitting Gas, Electric and Woodburning Fires and Stoves. All of which can be complimented with a vast selection of Wood, Marble, Stone and Granite Fireplaces. Traditional designs through to ultra modern hole in the wall and ceiling hung centerpieces. Large showrooms in Ottery St Mary offering friendly knowledgable advice from highly experienced and qualified staff. Woodburning Stoves from Charnwood, Stovax, Parkray, Hunter, Di Lusso, Termatech, Nordpeis, Varde Ovne, Yeoman and many more. Gas Fires from Gazco, Wildfire and Kinder. Electric Fires from Kalfire, Dimplex, Gazco, Onxy, Charlton and Jenerick, Flamerite and Dru. Fireplaces from Focus Fireplaces, Feature Marble, Wyvern Fireplaces, Montpellier Marble, Newman Fireplaces, FDC, Capital Fireplaces. Bespoke Custom Fireplaces a speciality in all materials and styles. All Gas Safe and HETAS engineers are fully employed, highly skilled and experienced. Surveys undertaken following product choice and showroom estimate. Covering Exeter and East Devon and all areas within 30 miles of Ottery St Mary.
Contactgegevens
26-28 Finnimore Ind Est, EX11 1NR, Ottery St Mary, Verenigd Koninkrijk
- 01404 812876
- sales@grandisson.info
- grandisson.info
4,9
Uitstekend
904 reviews
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Efficient service
Efficient service, reliable and courteous staff. Engineer very respectful of property.
13 maart 2025
Very helpful and prompt response…
Very helpful and prompt response helpful phone calls and very informative . Lovely chaps who fitted my stove clean and tidy and friendly
14 maart 2025
On Time & professional
7 maart 2025
Really good customer service
Really good customer service, from our initial visit to their showroom, to the house survey, and to installation. Always prompt with answer and on time to visits. Clean and tidy on install day, very very happy with the finished fire.
6 maart 2025
Very well done and always carried out well…
Very well done and always carried out with all that is needed.
1 maart 2025
Company is excellent
Company is excellent. Engineer very friendly and kept the room in excellent condition. Would recommend this company. Patricia K>
1 maart 2025
Easy to arrange.
On time, easy to arrange. Polite competent service engineer who checked everything and left no mess.
Perfect.
28 februari 2025
We are very happy with our new fire…
We are very happy with our new fire and fireplace. All the Grandisson staff were great, providing excellent service and support from the start to finish.
19 februari 2025
What nonsense it is to ask me for a…
What nonsense it is to ask me for a review when all I did was come to the showroom to buy a replacement Carbon Monoxide detector.
You should be more selective when you ask for customers to spend their time unnecessarily.
14 februari 2025
Great service
Great service , very thorough.
Prompt for appointment and very tidy worker. Very kind to my Aunt who is very deaf.
19 februari 2025
Service of our fire was completed on…
Service of our fire was completed on time and in a professional and courteous manner
19 februari 2025
Arrived on time to complete service
Arrived on time to complete service. Was done very thoroughly and with helpful advice.2
14 februari 2025
Very clean and tidy work in my lounge
Very clean and tidy work in my lounge, really nice guys Matt and Corrie and Martin , really pleased with the finished fire and also outside brick work Excellent
9 februari 2025
Excellent company
Excellent company. Customer service was top notch. My Wife and I are super happy with the results. Our new stove has been a game changer this winter. I would highly recommend Grandisson to anyone looking to get a fireplace.
11 september 2024
Review zonder uitnodiging
He came on time
He came on time, serviced my gas fire, and even read my gas meter for me, and was very polite.
1 februari 2025
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