Groupon UK Reviews 

31.061
•
TrustScore 3.5 uit 5

3,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely seamless experience — keys worked perfectly! Ordered the Microsoft Office 2024 key, got clear instructions straight away — activation was simple and everything set up first go with no hass... Toon meer

Beoordeeld met 5 van de 5 sterren

Today i purchased Microsoft office plus lifetime 2024 for my sons pc from Groupon. Initially i thought that the software wasnt going to work, but after Jack sent me guidance i was able to get it work... Toon meer

Beoordeeld met 1 van de 5 sterren

Would give it zero stars if I could. Booked a massage and followed all the steps to redeem the voucher, but the spa cancelled my appointment with no explanation. I asked groupon for help but just kept... Toon meer

Beoordeeld met 5 van de 5 sterren

Really enjoyed our visit Go-karting, helped by a Groupon which brought the price down. The staff were lovely and we were able to go in early as the previous group had finished. It was not cheap; but o... Toon meer

Bedrijfsgegevens

  1. Couponservice

Informatie afkomstig van verschillende externe bronnen

Groupon is building the daily habit in local commerce, with a vast mobile and online marketplace offering huge discounts on things to eat, see and do so that shoppers can find the best a city has to offer, at their fingertips. Groupon celebrate experiences, everyday things that it believes makes life more meaningful. As a company, we thrive on helping customers discover new places, new products and new things to do; giving our customers the extra nudge that they might need to try something new whilst knowing they are supporting their local community. To date Groupon has sold tickets for 47 million hours of live music and been responsible for 65 million ounces of steak being served, 15 million fitness classes survived and 240 million ounces of coffee brewed.


Contactgegevens

  • 11th-12th Floor, 2 Leman Street, E1 8FA, London, Verenigd Koninkrijk

  • groupon.co.uk

3,7

Gemiddeld

TrustScore 3.5 uit 5

31K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,7

Alle reviews

(31.061)

1.750 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Scam

Scam, This provider is a scammer. I bought the product with a lifetime activation but once the product download I am unable to use the product. I tried to contact support team but keep ignoring my request like they knew it verywell that they scam people.

31 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AVOID!

AVOID!! They are selling codes for providers that don't deal with them anymore. I bought the Windows 11 Pro license but their redemption link wasn't working so following instructions I sent the details directly to provider just to find out that provider isn't dealing with Groupon since a long time, yet their selling codes that cannot be redeemed. Groupon are scammers!! They are ignoring my emails and requests of refund. They are just thieves! Avoid Groupon if you value your money and time. Utterly useless!!

3 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not all deals are worth it

I have used Groupon a few times and had no real issues with any vendors. This time I’ve had a vendor cancel a candle making class an hour prior to the class and advise me Groupon will handle the refund. Instead Groupon asked for a screenshot of my call log , which I still think is highly inappropriate. Then stated they will contact the business. Could you not contact the business anyway to check and confirm the situation. I was advised it would take 48 - 72hrs to resolve initially and now I’m told it can be up to a 7 day time frame. Why would you mark my voucher redeemed if it’s factually unused . Shouldn’t the company themselves authorise this. I have contacted the business number from myself via text and was advised to send over my Groupon details and now these messages are undeliverable, how strange! Can tell if I’m blocked or there is an issue on their end , so I’ve sent an email. However I’ve been advised by Groupon the business has not yet responded . When I opted to raise a complaint I been advised Groupon deal with complaints internally , so they do not provide reference numbers or give updates . How efficient for customers with genuine concerns and a great way to avoid accountability.

30 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Microsoft Office 2024 offer unredeemable

"Office 2024 Professional Plus Lifetime for One Windows Device" can't be redeemed and there is no support. I've asked for a refund but am not holding my breath. How on earth can a company this size have fake offers?

4 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Downloading and installing was…

Downloading and installing was straightforward thanks to the very clear instructions. I'm not the most confident with this sort of thing, but if I could do it, anyone can!

I received an email with all the information I needed, and John got back to me very quickly with clear, easy-to-follow instructions whenever I needed help. The customer support was excellent from start to finish.

I would definitely recommend buying your Office software from these guys. Thank you very much for all your help and support!

3 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Think twice before buying…

You need to be careful when buying vouchers from Groupon. I bought a coupon for a Japanese restaurant, but when I went to book, the restaurant had gone out of business! I asked Groupon for a refund, as this was well within the validity time of the coupon and was told it was not their problem and that no cash refunds were given.

3 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unvetted merchants & zero protection against unauthorized voucher redemptions

Buying through Groupon has become a major headache. Merchants listed on their platform are actively breaching published offer terms—refusing advertised weekday booking slots and forcing unlisted restrictions.
Worse, Groupon's system allows merchants to mark vouchers as "Redeemed" days before the actual appointment date without providing any service. This locks customers out of automated self-service options and forces us to jump through hoops to claim a basic refund for services not rendered.
Groupon needs far stricter merchant vetting and anti-fraud protections against premature code redemptions. Very poor customer protection and unacceptable hassle.

1 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This was a wonderful experience and…

This was a wonderful experience and such a great deal. Very relaxing and welcoming environment. Treatments were wonderful left my skin feeling amazing. I cannot wait to go back again.

31 juli 2026
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer