Groupon UK Reviews 

31.061
•
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely seamless experience — keys worked perfectly! Ordered the Microsoft Office 2024 key, got clear instructions straight away — activation was simple and everything set up first go with no hass... Toon meer

Beoordeeld met 5 van de 5 sterren

Today i purchased Microsoft office plus lifetime 2024 for my sons pc from Groupon. Initially i thought that the software wasnt going to work, but after Jack sent me guidance i was able to get it work... Toon meer

Beoordeeld met 1 van de 5 sterren

Would give it zero stars if I could. Booked a massage and followed all the steps to redeem the voucher, but the spa cancelled my appointment with no explanation. I asked groupon for help but just kept... Toon meer

Beoordeeld met 5 van de 5 sterren

Really enjoyed our visit Go-karting, helped by a Groupon which brought the price down. The staff were lovely and we were able to go in early as the previous group had finished. It was not cheap; but o... Toon meer

Bedrijfsgegevens

  1. Couponservice

Informatie afkomstig van verschillende externe bronnen

Groupon is building the daily habit in local commerce, with a vast mobile and online marketplace offering huge discounts on things to eat, see and do so that shoppers can find the best a city has to offer, at their fingertips. Groupon celebrate experiences, everyday things that it believes makes life more meaningful. As a company, we thrive on helping customers discover new places, new products and new things to do; giving our customers the extra nudge that they might need to try something new whilst knowing they are supporting their local community. To date Groupon has sold tickets for 47 million hours of live music and been responsible for 65 million ounces of steak being served, 15 million fitness classes survived and 240 million ounces of coffee brewed.


Contactgegevens

  • 11th-12th Floor, 2 Leman Street, E1 8FA, London, Verenigd Koninkrijk

  • groupon.co.uk

3,7

Gemiddeld

TrustScore 3.5 uit 5

31K reviews

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3,7

Alle reviews

(31.061)

1.750 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Terrible customer service – still no solution

I am extremely disappointed with Groupon's customer service.

I made a purchase, but unfortunately my email address was entered incorrectly during the order process. Since then, I have been trying to contact Groupon to recover my order and update my email address.

Despite providing proof of payment, I have been unable to get any meaningful assistance. It has been incredibly difficult to reach customer support, and every attempt to resolve this issue has led nowhere.

I paid for a product that I cannot access simply because of a typo in my email address. This should be a straightforward issue to resolve after verifying the payment, but Groupon has made the process unnecessarily frustrating.

I expected much better customer service from a company of this size. At this point, I still do not have access to my purchase and have received no effective solution.

I hope Groupon contacts me and finally resolves this issue.

10 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had the best cut & Blow dry today

I had the best cut & Blow dry today. I was unsure about changing my hairstyle but I took advice from Shalu to make a slight change & I’m really pleased I did. My Hair looks great & I’m very happy with the experience.
I will definitely return.
Thanks Shalu

14 juli 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

the 4 piece garden furniture mylor set

the 5 piece garden furniture mylor 4 seater rattan effect set. can just say they say it was £850 now £269.that was never at that price NEVER it was pictured very well doctored it was cheap poorly made and worth half the £269 they charged i had no contact from them what so ever it just turned up at the front door. very poor quality i am very not happy

5 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible.

Terrible.

Can't book two different items, can't contact support because I can't select the voucher (which I don't have) to contact them about because I can't buy it.

Dreadful.

14 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Friendly and Professional

From the moment I stepped into the Chequers Health Centre I was met with friendly staff, the facilities were clean and the staff were friendly and professional. The person who carried out my ultrasound explained the process and I felt at ease, the chaperone was lovely too. I will definitely be going back to Chequers Health Centre for my annual check-ups.

12 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor poor site

The vouchers for tuff nutterz wouldn’t let me redeem them, I contacted Groupon a number of times who kept saying they would escalate it but I haven’t had any communication since.
I wasn’t able to take my children to the event due to having no tickets - and no sign of a refund.

12 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Selling scams

Majority of the software deals (specifically for MS Office) are scams - groupon are actively supporting selling fake licenses and allowing scammers to use their site.

12 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Purchased Microsoft office 2024

Purchased Microsoft office 2024 very good value for money. Had to contact Groupon help desk regarding concerns installing the programs. There response was very responsive with the installation procedure and simple. Definitely would use Groupon again.

10 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

First time and last time using this…

First time and last time using this company. Purchase Microsoft Office from Groupon. Was sent a product code which didnt work. Asked for a refund. Supplier and Groupon refused. It is a scam. Credit Card refunding transaction. Beware of this company; always use a credit card to protect yourself.

5 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Charged twice due to website 403 error—Groupon refusing refund!

Absolutely disgraceful customer service. I attempted to purchase tickets, but the checkout screen glitched and threw a 403 Error Code, indicating the sale was blocked and had failed. Relying on their system error, a separate purchase was made to secure the tickets.It turns out Groupon secretly processed the first transaction anyway, leaving me with an accidental duplicate charge for tickets I don’t need. I contacted them within 24 hours to resolve this technical double-charge, but customer support is hiding behind "non-refundable event policies."This wasn't a "change of mind"—it was a direct platform failure on Groupon's end. A company cannot legally hold onto money for an accidental duplicate contract caused by their own server error. I have logged a formal complaint via Resolver and will be instructing my bank to claw back the funds via a chargeback. Avoid this company.

11 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Mustapha

Mustapha, Ade, Eskay were super helpful and made it very enjoyable!!!
I love the whole experience

10 juli 2026
Review zonder uitnodiging

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