I ordered online not knowing it was past Best Before Date. Next morning a staff from Habitat called, wanting to let me know so I can make an informed decision whether to proceed with purchase or refun... Toon meer
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Lees wat reviewers zeggen
Exceptional service provided when I had difficulties checking out. All goods were well packaged and arrived promptly. Good prices and lots of variety to tempt my kittens. A big hit is the green... Toon meer
First time ordering from this company and it will not be my last !! Fast delivery the product was exactly what I expected cant beat them on price and to top it off its an Australian family owned comp... Toon meer
We love bringing our greyhound to Habitat for Pets at Caulfield South. The staff make a fuss of her with treats and pats. They are always knowledgeable about their products, have a good range of stock... Toon meer
Bedrijfsgegevens
Over Habitat - Home To Pet Supplies
Geschreven door het bedrijf
About us
We're Habitat, Australia's newest leading name in pet supplies.
Established in 2012, we're based in Melbourne, with stores in Altona North, Burwood and Chirnside Park - but wherever in Australia you and your pet live, you can shop with us online!
Why choose Habitat? Simple...
Geschreven door het bedrijf
- No-nonsense flat rate shipping
- Wherever you live, whatever you order, we'll send it to your door for a convenient, flat rate cost.
- So many ways to pay
- Pets hate waiting. We know how they feel. We offer Afterpay and Zip as payment options, so you can get your paws on your order sooner rather than later.
- Free Click and Collect
- So you're a local? Great! Shop online, use our Click and Collect option, and you can come and collect your order from either of our stores as soon as it's ready (and meet the Habitat team while you're in! We're a really nice bunch of humans, if we don't say so ourselves...)
Only the best
Because we get what it's like to love your pet
At Habitat, we stock only the best brands - the kind of products we trust with our own pets. Like our CEO, Hugo. Here he is, outside our Chirnside Park store!
Contactgegevens
4,7
Uitstekend
6K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 8% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I had an issue with my product I…
I had an issue with my product I ordered and customer service was quick and efficient with helping me sort the problem out. I felt at ease to know I was taken care of. Also always been a fan of the quality of bird seeds
30 maart 2026
The staff always welcome with a smile…
The staff always welcome with a smile and warmth.
28 maart 2026
Was looking to stock up on a recently…
Was looking to stock up on a recently discontinued Blackdog product. Best price I found, and fast delivery even to regional Qld.
16 april 2026
Review zonder uitnodiging
Quick delivery,excellent price on sale
Quick delivery,excellent price,I think more people would buy this product if the pricing was just a little bit more viable.Habitat has it on sale at the moment.This is an excellent product and my 5 yr old Border has only ever eaten Meals for Mutts and has thrived.
The supplier needs to look at the wholesale pricing and Iam sure it would sell a lot more.
27 maart 2026
I am always happy with my orders from…
I am always happy with my orders from Habitat. Always friendly and helpful service and a great range of products
24 april 2026
My online order was ready promptly
My online order was ready promptly, staff friendly and helpful answering questions in relation to my cats travel anxiety
24 maart 2026
Fantastic service
I bought Ziwi pets treats for my dog at a great price and delivery was very quick
Great to deal with a smaller company
5 mei 2026
Review zonder uitnodiging
I have ordered a few times
I have ordered a few times. I feel really good with this company. They are pleasant to deal with . My orders are shipped fairly quickly. Always have tracking sent through so I know where my order is. And fantastic emails always thanking me for my order. Great business.
22 april 2026
Review zonder uitnodiging
Got staff great products
17 april 2026
First time was great
First time was great, second time was good 3fd and 4th were poor service and you didn't have the stick and wouldn't price match.
17 april 2026
Great service helping me get my dogs…
Great service helping me get my dogs favourite toy again
1 maart 2026
Kate always looks after our online…
Kate always looks after our online orders very efficiently 👍
13 april 2026
Lining on collar is falling apart after…
Lining on collar is falling apart after 1 week of use.
$50 collar should last more than a week.
Edit
Manufacture has refunded me, saying they are not at fault, they say the dog has rubbed off the inside of the lining on concrete.
No idea how a dog would do that, im happy with the refund, crappy excuse.
25 april 2026
Review zonder uitnodiging
Love shopping from this company.
Love shopping from this company.
Great customer service and products.
13 maart 2026
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