I ordered a pair of replacement musicians earplugs after losing the originals. They were expensive after the originals had been at a heavily discounted price, and I was disappointed to find I had been... Toon meer
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Friendly, knowledgeable, and professional staff. The audiologist (George) talked me through each test so there were absolutely no surprises.
We took our 9yr old daughter due to issues with balance and saw George. He was patient, kind and explained everything so clearly. My daughter felt totally at ease after being very nervous to start wit... Toon meer
Bedrijf heeft geantwoord
So pleased i came across Harley Street Hearing, I have been going there now for 5 years, over which time Paul and the team have been consistently fantastic. Able to accurately identify specific type o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are London’s leading independent hearing clinic and have been established on Harley Street for over 25 years. At our Harley Street Hearing clinic we know that customer care is fundamental to a successful audiology clinic. As hearing aid specialists we understand that having a hearing loss can be isolating and difficult to accept so we treat all our patients with care and understanding. So whether you require a Hearing Test or Consultation, a trial of new Hearing Aids, Hearing Aid Repairs, Hearing Therapy for Tinnitus, Instant Ear Wax Removal by Microsuction or Irrigation, Auditory Processing Disorder (APD) Treatment, Hearing Tests for Children, Audio Vestibular (Balance) Diagnostics or Custom Hearing Protection for Sleeping, Swimming, Music, Leisure Shooting, Custom Earphones, Presenter Earpieces, or In-Ear Monitors, we're here to help. We are also Musicians’ Hearing Services and provide hearing protection and advice for the UK entertainment industry. With Help Musicians UK and the Musicians’ Union, we provide musicians in the UK affordable access to our specialist service. Harley Street Hearing - the home of independent audiology in London.
Contactgegevens
2 Harley Street, W1G 9PA, London, Verenigd Koninkrijk
- 02074861053
- info@harleysthearing.co.uk
- harleysthearing.co.uk
4,9
Uitstekend
592 reviews
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Excellent care from Harley Street Hearing
Excellent care from Harley Street Hearing. I came away from the first appointment with full knowledge of the mechanics of hearing loss and the available support devices to choose from. After a full diagnosis, at the second appointment I had a fitting and the ongoing service options explained to me fully. The ‘extra mile’ is the overall approach taken to client care - kind, thorough and supportive. Thank you Matt Frost and colleagues!
10 februari 2026
Review zonder uitnodiging
Antwoord van Harley Street Hearing
Thank you Janis for such an in-depth review. We're delighted you had such a favourable experience with your senior clinical audiologist Matt Frost and the Harley Street Hearing team. We look forward to seeing you again.
Views of a regular visitor…
Having been a regular visitor to the HSH team over the past few years, I have come to expect nothing less than the five star treatment I receive at each and every appointment. Once again, the reception and service received was nothing short of exceptional.
22 januari 2026
Review zonder uitnodiging
Antwoord van Harley Street Hearing
Thank you for your five star review and comments on your exceptional five star treatment. Very much appreciated by the Harley Street Hearing team.
Excellent
Excellent, professional, with advice operating at the top of the spectrum, offering a range of different options but primarily ensuring satisfaction for the client. I could not be happier.
27 januari 2026
Review zonder uitnodiging
Antwoord van Harley Street Hearing
Thank you for leaving a review, we're delighted you have found Harley Street Hearing such a positive experience.
Absolutely an efficient service
Absolutely an efficient service I received at Harley street. From the reception staff to the mould collecting staff and even payment staff, they were all fantastic. Firstly, the booking experience was smooth and the lady over the phone was very lovely and she took time to explain what may suit me better. The ear mould collecting staff was very nice and made me feel relaxed through the whole process, explaining every detail about the steps he was taking (what’s being done and why). He was done in no time and I felt like I was treated like a valued customer. I was referred to Harley street hearing by someone who’s been there so I definitely will be recommending others too.
23 januari 2026
Review zonder uitnodiging
Antwoord van Harley Street Hearing
Thank you for such a positive review and recommendation Larry. We're delighted you had such a efficient, relaxed experience at Harley Street Hearing.
So impressed with the kind care and…
So impressed with the kind care and professionalism.
20 januari 2026
Review zonder uitnodiging
Antwoord van Harley Street Hearing
Thank you Sophie.
Antwoord van Harley Street Hearing
Thank you for your review Joanne
Great, professional service
I was very impressed by the service provided by Andreza at Harley Street Hearing. She took the time to understand my particular hearing problems and my experience as a hearing aid user (my current aids were purchased some time ago from another provider). Having tested my hearing, she concluded that re-setting the parameters on my existing aids would improve their performance, which it has. Andreza also explained quite clearly what she was doing and why, and I got the real sense that she was looking to fine tune the aids to meet my particular needs as opposed to simply using the manufacturer’s standard settings.
While I will replace my current aids in time, I did not feel under any pressure to do so now through HSH. A very good experience and I will certainly use HSH again.
14 januari 2026
Review zonder uitnodiging
Antwoord van Harley Street Hearing
Thank you for your review, I will pass your kind words onto Andreza. We focus on patient care and are delighted that your experience at Harley Street Hearing was such a positive one. We look forward to seeing you again Stuart.
Yesterday's hearing aid consultation…
Yesterday's hearing aid consultation with Fiona Butterworth at Harley Street Hearing was an exceptional and comprehensive experience. The guidance I received was outstanding, and I am delighted to highly endorse Harley Street Hearing.
12 januari 2026
Review zonder uitnodiging
Antwoord van Harley Street Hearing
Thank you for such a wonderful review Richard. Very much appreciated by Fiona and the Harley Street Hearing team.
Antwoord van Harley Street Hearing
Thank you for your review Hasan.
Exemplary service
The audiologist Matt Frost was warm and friendly. He explained the process in detail and provided updates as he delivered the treatment which I found really reassuring. Highly recommended,
9 januari 2026
Review zonder uitnodiging
Antwoord van Harley Street Hearing
Thank you for your review and high recommendation Andrea. Delighted you had such exemplary service with senior clinical audiologist Matt Frost.
Antwoord van Harley Street Hearing
Thank you for your review Andrew
Outstanding care
I have always had outstanding care from Harley Street Hearing. Their audiologists are very knowledgeable , caring and empathetic. I highly recommend Romy
19 december 2025
Review zonder uitnodiging
Antwoord van Harley Street Hearing
Thank you for such a lovely review and high recommendation for Romy Kate.
Faultless
It is impossible to fault the service I receive from this company
18 december 2025
Review zonder uitnodiging
Antwoord van Harley Street Hearing
Thank you from the Harley Street Hearing team Anthony.
Jordan was really nice and made me feel…
Jordan was really nice and made me feel really comfortable and explained everything to me in detail. A very pleasant appointment
17 december 2025
Review zonder uitnodiging
Antwoord van Harley Street Hearing
Thank you for your review Sue on behalf of the Harley Street Hearing team. So pleased you had such a great appointment with Jordon.
Very professional and welcoming service…
Very professional and welcoming service from initial point of contact till my new Lyrics were installed. The hearing tests were very thorough and much more than just the simple “beep” test. The price of the lyrics was the lowest I’ve seen despite the top quality service.
15 december 2025
Review zonder uitnodiging
Antwoord van Harley Street Hearing
Thank you for your review Mr Lewis, on behalf of Lerissa and the Harley Street Hearing team. We look forward to seeing you again in the new Year.
The hearing aid consulatation that I…
The hearing aid consulatation that I had yesterday with Fiona Butterworth at Harley Street Hearing was a first class thorough and professional experience. I was very pleased with all the advice that I was given and am happy to provide a big recommendation for Harley Street Hearing.
11 december 2025
Review zonder uitnodiging
Antwoord van Harley Street Hearing
Thank you Will for your big recommendation. We're delighted you had such a great appointment with Fiona.
Warm and welcoming environment
Warm and welcoming environment. Fiona is a lovely lady, thorough in her assessment and very professional. I received my aids immediately and was talked through the workings of the aid and shown in detail how to use.
I'm very happy with the service
11 december 2025
Review zonder uitnodiging
Antwoord van Harley Street Hearing
Thank you Yvo D. Such a lovely review of your appointment with Fiona. We look forward to seeing you in the New Year.
Hearing aid
Lerissa was knowledgeable and excellent Audiologist. She was very patient and explained everything nicely. We really appreciated her help.
8 december 2025
Review zonder uitnodiging
Antwoord van Harley Street Hearing
Thank you for your review Baldev. Lerissa and the Harley Street Hearing team are pleased to have been of service.
Excellent service from start to finish
Excellent service from start to finish. I could not recommend HSH more!
8 december 2025
Review zonder uitnodiging
Antwoord van Harley Street Hearing
Thank you for your recommendation Carmine.
I had an excellent experience
I had an excellent experience. My audiologist was friendly and very competent
4 december 2025
Review zonder uitnodiging
Antwoord van Harley Street Hearing
Thank you Bobbi. So pleased you had an excellent experience at Harley Street Hearing.
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