Helpbox UK Reviews 779

We are a new small company who felt overwhelmed by the accounting needs, but the staff at helpbox have made us feel extremely calm and supportive and we are now feeling positive and reassured about our accounting future. Thankyou

Very informative delt with me and
HMRC in a very efficient and friendly way thank you.

I had an excellent experience with Sivu today, as part of Helpbox 'Onboarding' communications. Sivu was friendly, knowledgeable and skilled in supporting me in my journey. I feel really reassured and in safe hands starting my accountancy support with Suvi and the team at Helpbox...

Chloe Cox was really quick to answer my questions and help me, letting me know that whatever I needed help with I just needed to ask, and also some helpful suggestions

I had a great onboarding call with Sivu Gilili and Marrthesh Ahileswaran, They both have been very helpful to solve my problem, I am looking forward to work with your team. Thank you!

Very happy with their service! Will keep using them.

It’s great experience

Very helpful and good communication
Great service

Tashreeka was very helpful and made all our communication effortless. She listened carefully and made all information exchanges specific to the needs of my business.

In fact, everyone at Helpbox UK have been excellent and their services provide excellent value.

Tashreeka was very thorough and helpful with all of the questions I had

Always a pleasure to speak to Helpbox, all questions answered and explained perfectly!

I have been really impressed with Helpbox so far. From my initial call with Paddy to my video call with Coral today, the whole experience has been very positive.

Both were extremely helpful, friendly, and took the time to explain everything clearly without rushing. It felt professional but also very personable, which instantly put me at ease.

A great first impression and I am looking forward to working with them going forward.

We have been using Helpbox for nearly a year now and the service has always been very good. An example of this is the professional and efficient assistance I received recently from the lady I spoke to just a week ago, when we had a problem with a direct Debit that went wrong after we changed bank accounts. Without any fuss she corrected the issue and put up back on track very quickly.

I had a VAT question that I needed an answer to quickly. The team were fast, and privided a explination in a format that I understood. When this side of the business is not your area of experteese its important to have people who know what they are doing and translate it in a way you can action. I have found Helpbox are able to do this.

This is an accounting firm that failed at the most basic level of financial control. We withdrew before onboarding, never agreed or signed terms, and clearly instructed cancellation in writing before any service commenced. Despite this, a Direct Debit was taken regardless. The company has not formally acknowledged fault and denied the issue in its response to our bank. The matter remains ongoing. For a service marketed as a way to save money and protect clients financially, this reflects a serious breakdown in process, consent, and accountability.

Very helpful and understand

Melissa is so thoughtful and supportive, I feel more comfortable about my tax affairs.

Sivu was extremely helpful and gave me the answers I needed, would recommend to anyone who looking for an accountant.

Helpbox has been our accountant for over 2.5 years, and we are very satisfied with their service. Highly recommended.