Hersey Silversmiths Reviews 

I ordered a silver locket yesterday and asked for engraving on the front. I spoke to a charming woman who was very kind as I felt quite emotional. The locket arrived today and exceeds my expectations. I would totally recommend this jewellers

Great customer service. Acknowledged and resolved a mistake quickly. Very happy with the button earrings and would highly recommend.

I've just received a bracelet from them and am really impressed with the quality. After ordering one from another brand for around the same price, it looked very cheap in person, so I returned it. This one from Hersey certainly doesn't look cheap and looks great quality. I came across the brand by luck but will definitely consider using them again for other items in future. Top experience!

Very odd experience. I requested two initials be engraved on the inside of a cuff bracelet. They said they were "unable" to do it (even though they offer an engraving service for this item and the photos on their website depict engraving on the inside of the bracelet).

Excellent
Superb birthday gift for the future Manor lord.
Befitting his statue at his great fathers side
Skull Walking Stick

Ordered a couple of silver pepper & salt mills. Realized I made a mistake regarding engraving, called them and got lovely friendly help, just the way a great small shop of the old days solved things. Super fast delivery to Sweden and a lovely product. Couldn't recommend more.

I wear the pendant necklace I bought from Hersey & Son every day, it looks and feels good quality and like its made to last

I have received my order from you, and wanted to express how absolutely delighted I am with it. From your help in ordering, to the quality of the bangle and the speed that it all came about. I can honestly say that there would be nothing that could have been improved. This is the first time I have ordered from you, but certainly won't be the last. I look forward to seeing my Husbands reaction when he sees it. Many thanks to you all.

Fantastic quality and service.
I purchased for my partner a silver bangle, when it arrived it was stunning. A simple clean line design, which I know she will appreciate. I have no doubt I will be 'encouraged' to use the company for future purchases.

My number one place for earrings. Have made many purchases for myself and gifts for friends from Hersey & Son and I'm never disappointed. Fantastic quality, beautiful design and outstanding customer service. 10/10 would recommend!

Absolutely worst experience ordering from here. My item said it would take 3-5 days and after 10 days I contacted the seller as it hasn’t arrived, was told there was postal stiles to allow up to 15 days, after 15 days still not arrived. There customer service women was so rude and unhelpful and didn’t offer any assistance in finding out where my order was. When I requested a refund I was told 7 days max and it wasn’t refunded in 7 days. DO NOT SHOP HERE. horrible experience

Having looked and looked for quality cufflinks at a reasonable price for our son's 30th we phoned H&S. A great first impression because we got straight through to a human being rather than a recording! The lady we spoke to, Eriana, could not have been more helpful. We came off the phone feeling thoroughly assured taht we had found the right company. The seal matters, within 10 mins we had received a mock up photo of what the product would look like with the engraving that we chose. We were warned that the order could take up to 10days. Imagine our delight when we recived the cufflinks after only two days. And they are SUPERB! I would have no hesitation recommending Hersey to anyone looking for quality silver products. Thank you!

Ordered a men's bracelet as a gift. Efficient service, speedy delivery and an absolutely beautiful object. Engraving was perfect, too.
Couldn't be happier

Lovely engraved St Christopher. Very fast delivery. Nice gift box and cleaning cloth.

Ordered on Friday. Delivered to Alabama USA Wednesday. Recipient so delighted with the gift. Excellent customer service. Was able to track item throughout journey. Thank you.

Absolutely fantastic. Brilliant customer service.

couldnt reccomend more, great quality and arrived in 2 days! was cautious about buying however would definately buy again

Ordered on a Sunday, delivered, engraved 2 days later. What a fantastic service, excellent quality silver bangle for my sons 18th Birthday, was dubious about ordering this online but after reading other reviews when for it and it was perfect, just as described, presentation perfect, thank you

Just purchased two little first tooth pots for twins at their christening. Beautifully engraved and presented.
I am absolutely thrilled with them. They arrived within a couple of days. Looking even nicer than on the picture.
Thank you so much.xx

So, we were looking for a silver cross, engraved, as a 21st birthday present. Hersey’s had an excellent selection and reviews so we order. The cross was delivered in a few days, but way bigger than we wanted (our error for not reading the size guide properly). A quick email and returned the cross, replaced within 4 days with a smaller cross and they refunded the difference. Unbelievable service, cross is superb, neck chain is excellent, cannot recommend them highly enough.