First time using this online business, but I always do my research beforehand using Trustpilop and Google. With great reviews, I purchased some chairs from House of Isabella. Unfortunately, the chairs... Toon meer
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Lees wat reviewers zeggen
It was my first time purchasing from House of Isabella and it won’t be the last. Such beautiful pieces they have, I purchased a gorgeous marble bowl for my side table. It’s stunning and their customer... Toon meer
I contacted this business in regards to their “price match promise” which is on their website. I found the EXACT SAME item available (same design, same manufacturer, same product name) for $399 co... Toon meer
Bedrijf heeft geantwoord
I bought a beautiful clock from the brand Thomas Kent. Perfect description on the website. Great price. Fast delivery and even a follow up how things went. Well done team House of Isabella.
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great selection at competitive prices…
Great selection at competitive prices and super fast delivery. Have ordered a few times now
Great Products
Fantastic company, honest and reliable. Professional service and excellent customer service.
we were kept informed with where parcel…
we were kept informed with where parcel was which was good
Beautiful pieces wonderful service
Prompt action to replace goods damaged by delivery.
The delivery was damaged on delivery and I am very happy with the prompt action to deliver a replacement lamp shade.
This company was awesome to deal with…
This company was awesome to deal with and my light is amazing
Quick delivery, good quality
Great chairs and were quickly dispatched and recieved. Really easy to deal with.
Terrible Support - Faulty Products
Terrible Support - I ordered 2 items from this shop - one arrived, one didn't and the other parts were damaged due to poor packaging. I emailed and tried the chat 3x to get an update and they couldn't help. Support said they would call the warehouse and were 'waiting for an answer' but they dont answer the phone. Basically it's a drop shipping outfit and there is no one there to help or assist. I can't get a refund directly and I'm stuck. I'm going to try to reverse charge it from my credit card company.

Antwoord van House of Isabella
Dining Chairs far surpassing my expectations
I bought dining chairs from House of Isabella, sight unseen. You can’t imagine my absolute shock and joy when they arrived! They were so much better than expected with very high quality fabric and materials, and sturdy construction! Thank you so much ❤️❤️❤️
I was sent a supposedly matching lamp…
I was sent a supposedly matching lamp to the one l’d recently bought. The second one arrived with a different size harp fitting and a different size and colour shade.
On complaint l was told very sorry, but nothing could be done. It was a discontinued line! l was offered and accepted a partial refund. But It’s been a headache that’s ended up costing way more than the original lamps themselves to get matching fittings and shades!
Mixed wool & natural fibre rug
Quite a long wait as it was on back order. However a lovely rug, good quality & as described online.
Beautiful mirror love the product as…
Beautiful mirror love the product as seen in the photo affordable price
Great service
I had a recent purchase that I was very unhappy with but the service that I received to rectify the matter was excellent. Thank you for your help, it makes a big difference.
The lamp base is just as it appeared…
The lamp base is just as it appeared online and came very quickly. Thank you
My Swivel Stools I love them
I was honest with them when I said arm rest where very hard to put together but the rest was good. They where happy I told them
I still have not received my delivery
Good online store experience.
Bought some pendant lights through their online store. Found the store had a lot of variety and was easy to navigate. They exceeded my expectations with how quick they shipped.
Well overpriced
The stool is a much darker red than in the photos and has a significant wobble. Overall, disappointed.
Well priced and great quality
The pots I purchased arrived very well wrapped. They were beautiful and of very good quality with a much morereasonable price than similar items in other stores.
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