I have bought casting supplies from H S Walsh. The quality is always excellent, and if I have any queries the staff answer the phones quickly and deal with things rapidly. Their casting flasks are hea... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great, Fast delivery using Royal Mail! ( Thank God, not EVRI!!!) Please keep using Royal Mail!!! Ordered a Jewellery loupe and Hallmark book, both appear good quality! Interesting to now view th... Toon meer
Bedrijf heeft geantwoord
A superb gemstone wholesaler .. very can-do and helpful team, with fast turnaround. A wide selection to browse on their online shop. It’s set up for my clients to browse too - as their prices display... Toon meer
Bedrijf heeft geantwoord
Needed advice re changes & standards of ring gauges & sticks. Walsh's staff went out of their way to provide full info. Then called me back as they had more advice. Exceptional customer service - rar... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
H S Walsh & Sons have been a leading supplier of tools, equipment, clock and watch materials to the jewellery and horological trades for over 75 years. Serving clients from individual designer makers and independent retailers to large industry groups such as the Company of Master Jewellers, the Signet Group and Rolex, we are renowned for our excellent customer service. With branches in the Jewellery Quarter, Birmingham and Hatton Garden, London we are at the heart of the trade, offering person to person sales, backed up with help, advice and demonstrations from our knowledgeable staff, many with decades of experience. Our head office in Biggin Hill, Kent, supports our branch structure, handles our ecommerce through our website www.hswalsh.com and manages our corporate partner needs. We not only serve the domestic market but trade world wide, exporting to over 150 countries. We are proud to work with some key industry brands such as Durston, GRS, Bergeon and Horotec and are UK & Ireland agents for both Witschi Electronic AG horological testing equipment and Sunstone Orion laser and pulse arc welding machines. Biggin Hill: 01959 543660 Birmingham: 0121 236 9346 Hatton Garden: 020 7242 3711
Contactgegevens
Hunter House, Churchill Way, Biggin Hill Airport, Biggin Hill, TN16 3BN, Kent, Verenigd Koninkrijk
- 01959543660
- mail@hswalsh.com
- hswalsh.com
4,8
Uitstekend
127 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very knowledgeable and friendly staff
Very knowledgeable and friendly staff, placed an order and was unsure of a few items. The Walsh representative was very patient and recommended products that were more suited to me and my business rather than selling me a more expensive product. After I received my order I contacted them for advice on installing a couple of machines and they guided me through the whole process and even sent me PDF guides and instructions. Highly recommended and will now be my only place to purchase my tools and equipment from!
9 januari 2019
Review zonder uitnodiging
Antwoord van HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
hopeless customer service
Ordered a heep of GRS equipment, compressor, engravers, hone, etc. Started with a delay as a couple of bits had to come from the US. Finally set up the compressor and discovered it was 110v not 240v so they sent me a replacement 'a better one'. It arrived covered in oil and broken with water in the cilinder, so I can only imagine They we're palming me off with a used one.
They ordered another one from the US but it broke in transit, so another one was ordered (we are now at 4 attempts). Had to stay in all day for the old compressors to be collected (very heavy).
The staff were apologetic, but that's all they did, nothing as compensation for the weeks without the kit. I had turned down a cheeper quote from another supplier. I will order from the US next time.
Walsh have an old fashioned idea of customer service.
Reply below 3 1/2 years after I posted my review. Nothing about trying parse off a used compressor as new?
31 oktober 2018
Review zonder uitnodiging
Antwoord van HS Walsh & Sons Ltd
We are very sorry you are unhappy with our service. Unfortunately the courier damaged the replacement compressor after the supplier originally sent us the 110v version in error. We did resolve all issues and refunded the item in full. Very sorry this happened and that you had to stay in waiting for delivery.
Needed some watch tools and found this…
Needed some watch tools and found this company online.
I Thought I would visit the Hatton Garden branch to buy in person.
On a quite dull Tuesday morning found the staff to be so utterly friendly and helpful as I only wanted a couple of small watch tools. They were very informative when questioned about the products that I was interested in.
Thank you for your professional attitude.
14 maart 2018
Review zonder uitnodiging
Antwoord van HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
friendly knowledgeable staff
friendly knowledgeable staff. a pleasure to deal with.
3 juli 2017
Review zonder uitnodiging
Antwoord van HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
Can't fault the service
Can't fault the service, I deal with everyone from HQ, London, Birmingham and online . Everyone is very helpful and friendly and amazing service.
3 juli 2017
Review zonder uitnodiging
Antwoord van HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
was in Hatton Garden branch this …
was in Hatton Garden branch this morning and was really put at ease with great service from staff member! i was a total girl had to take in chuck to be sure of correct drill shanks got a visor whilst i was at it and he gave me 10 % discount to boot nice one Walshes i will be back😉
3 juli 2017
Review zonder uitnodiging
Antwoord van HS Walsh & Sons Ltd
This is great to hear Jayne & we hope to see you in our Hatton Garden branch again soon!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.