They are really great in terms of purchasing on your behalf but if the website doesn't accept their Kenyan credit cards, they'll charge you $5 for every $100 they transfer to the US. It's understandab... Toon meer
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Lees wat reviewers zeggen
I had difficulty processing payments as the instructions in your Imail Kenya personal account requires one to make payment through Mpesa or DTB. Paybill completely didn't work. DTB worked only to be... Toon meer
Worst Customer Service ever! Not only do they hide charges, but when you raise a query, they are rude, act as if you are a bother, and it's a favour they are doing you. They do not state that laptops,... Toon meer
Bedrijf heeft geantwoord
DO NOT SEND your packages to staten island NY location.. There is no one to receive packages and carriers deliver packages anywhere on the side of the building .. even if it says dock, probably it go... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Ship anything from USA to Kenya by air with our discounted shipping rates and track your parcels online.
Contactgegevens
4901 13th Ave S #1013, 58103, Fargo, Verenigde Staten
- imailkenya.co.ke
3,5
Gemiddeld
138 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
When it comes to the purchasing with…
When it comes to the purchasing with M-Pesa, it works very well. Amazon normally refuses my Kenyan card for some reason so had to ask these guys to buy for me. They didn't charge me anything
26 april 2020
Review zonder uitnodiging
Needed a box picked up from Boston and…
Needed a box picked up from Boston and shipped to my sister in Kenya. They were willing to work with the time frame, when I'd be home. It took more time than expected but everything was in perfect condition
23 april 2020
Review zonder uitnodiging
Been shipping with this company from…
Been shipping with this company from January. It is worth noting that they haven't increased rates even as other companies rushed to take advantage of the covid situation and that's great since there is no need to take advantage of such a situation. Being like the kind landlord and taking care of your customers is the way to go
23 april 2020
Review zonder uitnodiging
The prices are fair and transparent
The prices are fair and transparent. I did not get a heart attack when the invoice came. It was as had been quoted. It's good that they let you know the cost upfront, before the goods ship out
21 april 2020
Review zonder uitnodiging
I sent several boxes containing books I…
I sent several boxes containing books I value very much and kitchen utensils. Unfortunately it seems they arrived to your company in a worn out box. Jon called me and assured me that everything inside was fine but I'd have to buy boxes for the repackaging which would be done for free. I can confirm you kept your word and receiver in Kenya assured me goods arrived in good condition
20 april 2020
Review zonder uitnodiging
Very well capable of shipping large…
Very well capable of shipping large cargo by air. Pallets from California had been shipped to them and the goods were loaded on the plane within days
19 april 2020
Review zonder uitnodiging
I can say quite well that I got my…
I can say quite well that I got my packages and nothing was missing or damaged.
19 april 2020
Review zonder uitnodiging
There were no adventures
There were no adventures. Process was straightforward. Prices were as quoted. Progress was also well updated.
18 april 2020
Review zonder uitnodiging
Excellent when it comes to expedited…
Excellent when it comes to expedited cargo. I used them to ship some disassembled car seats but were delivered a bit late. Condition was pristine though so I'm very happy about that
17 april 2020
Review zonder uitnodiging
Good One
Shipping from the US has been marred by lots of corona virus delays but finally I got the notification of packages being in Kenya. I'm very happy
15 april 2020
Review zonder uitnodiging
Courier delivered the box today
Courier delivered the box today. Very happy customer
14 april 2020
Review zonder uitnodiging
This is a great option for shipping…
This is a great option for shipping goods to Kenya if you don't want the hustle of dealing with Customs on your own
14 april 2020
Review zonder uitnodiging
I do not ship as often from the US but…
I do not ship as often from the US but I decided to try out the company anyway. They have very good IT systems in place especially when it comes to package notifications and invoicing
14 april 2020
Review zonder uitnodiging
Quite Economical
If you don't want to spend all your money with Kenyan Customs, it's quite economical with these guys. Price was great
14 april 2020
Review zonder uitnodiging
FedEx Package Delivered
FedEx did deliver my package today and everything was in place. The regular updates were very good
13 april 2020
Review zonder uitnodiging
Many shipping options
Expedited shipping with DHL is a huge plus as its quite cheaper than normal DHL rates
12 april 2020
Review zonder uitnodiging
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