Breath of fresh air, The phone was answered very quickly, the lady fully understood everything I asked, and gave me clear concise answers. All my questions were answered to my complete satisfaction.... Toon meer
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Lees wat reviewers zeggen
I took out a policy online and realised I’d missed a medication from my medical declaration. I called up and spoke to Christian. He checked with a colleague regarding my query. The HRT medicati... Toon meer
Bedrijf heeft geantwoord
Needed to add a medical on my insurance. The person was very friendly and to the point with his questions. Best of all there was no costs involved like my previous insurance who charged me £7.50. Now... Toon meer
I called to update a change to my wife’s medical circumstances on our holiday insurance and Susie made the whole process easy and straightforward while also providing additional information that my be... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We’re an online travel insurance specialist. Our objective is simple, to provide a high-quality travel insurance product that will enable customers to travel with peace of mind. We aim to offer some of the best value products and allow customers to customise their policy in a matter of minutes. Our customer service team is friendly, helpful and dedicated to answer any queries you may have. So why wait? Get your quote today and let us give you peace of mind.
Contactgegevens
Verenigd Koninkrijk
- 0203 137 0379
- insureandescape.co.uk
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Was a pleasure speaking to Customer…
Was a pleasure speaking to Customer Service. Good honest advice and on renewal will certainly use them again
Great experience with Insure & Escape
Great experience with Insure & Escape and this was down to Dikra a very helpful member of your team.
Dikra made me feel confident with her knowledge of the products and at no time made me feel anxious or rushed.
I will definitely be recommending your services to my family and friends 😀
Thank you again Dikra😀
First class efficient help from the…
First class efficient help from the customer centre
Easy, pleasant telephone call
Needed to update some minor medical info and Bradley was extremely professional and helpful.
To many questions
To many questions , I just wanted to inform you of an additional health issue, why did I bother!

Antwoord van Insure & Escape
Helpful quick response to policy cover
Helpful quick response to policy cover
Totally effortless and stress-free…
Totally effortless and stress-free experience with Bradley updating my travel insurance policy. Extremely helpful and patient. A pleasure to deal with him and his organization. I thoroughly recommend this company to anyone looking for travel insurance. No endless gates to get through and just a few seconds wait for Bradley to pick up the call and get cracking on sorting out my problem.
Had to update some medical details and…
Had to update some medical details and I was dreading making the phone call. However the process was so much easier than expected thanks to the excellent lady I spoke. Very impressed with this company so far.
Very easy to deal with
It was very easy to contact customer support.
I needed to update my medical condition on my travel policy. It was dealt with efficiently and quickly with prompt follow up email.
Would thoroughly recommend this company
Sorted our Insurance for Rachel my…
Sorted our Insurance for Rachel my partner Spencer was really helpful amending date of birth
Grace was very pleasant & helpful with…
Grace was very pleasant & helpful with my request.I just wanted to check a condition .She put me at ease ⭐⭐⭐⭐⭐
The staff member was very helpful and…
The staff member was very helpful and sorted the update
Susie was very professional and helped…
Susie was very professional and helped me with the questions I was not sure of and made feel at ease
Nikki was so helpful and informative…
Nicking was so helpful and informative a delight to deal with
Chris (Claims Handler) - Very professional
Just spoke with Chris (Claims Handler) @ Insure and Escape who was very kind over the phone, answered within 1 second of choosing the correct options, and referred to me as "Sir" every single time. Very professional approach thank you :)
Great customer contact
Nicky was such a help guiding me through my new policy & I’m so please I rang & spoke to a real person rather than just doing things on line. It was so nice to speak to someone I could understand & was friendly & kind. Excellent service
Policy changes
Called today to alter some details on the policy.
Nicky was really helpful and made it all very easy to do.
Brilliant service!
Phoned them & didn’t have to wait long at all for them to answer. Sorted my query straight away .Friendly & very helpful.
Adviser really helpful & polite
They were very helpful with a difficult…
They were very helpful with a difficult insurance quote due to medical reasons. When my advisor was unsure they went to a senior colleague to make sure we made the right choices and gave the right information. I would use them again.
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