Insure & Escape Reviews 

Spoke to Nicky about updating my policy
No nonsense very professional
Updated policy emailed in minutes
Thank you

Made contact to discuss a quote.
Jesse made the whole process easy & was extremely helpful through the call.
A pleasure to deal with him on behalf of the company

I need assistance with a medical query and Tomas was extremely knowledgeable and patient and confirmed all the details for me to proceed and purchase travel insurance.

Great insurance. There are a lot of medical conditions that are covered

Great service today. Needed to update the dates today it was reassuring to have someone knowledgeable and understanding who listened and made everything straightforward and less of a worry

Bought travel insurance almost a year ago and needed to amend it. Charlie took my information and confirmed my next steps. Policy changed and new documents sent. Great price and easy to buy on website. Lovely staff on phone to help if needed. Thanks

Jesse was so patient and helpful when I called up to modify some of my medical related answers on a recently purchased travel insurance policy. He took time to make sure I understood everything I was declaring, and was very thorough. I didn’t even have to pay any extra even though a new condition was added on.
For peace of mind and knowing you are fully covered against any mishaps, I would definitely recommend Insure and Escape

Very simple process to update policy details, excellent customer service.

Very quick and easy to arrange our travel insurance, it is such a refreshing change to be able to speak with 'a real person' who was knowledgeable and helpful and able to answer any questions I had.

Excellent customer service from start to finish. I spoke with Mikhala, who was incredibly helpful, patient and reassuring throughout the whole process. She took the time to listen, explained everything clearly and made sure all the information was properly recorded. I honestly couldn’t have asked for a better experience when arranging my travel insurance. Thank you, Mikhala — your customer service was excellent. Highly recommended!

I called today with some questions about an upcoming trip. Nicky was amazing, she immediately had the answers and she instantly knew which pages of the document that I needed to look at. Thank you so much.

Spencer sorted out the changes we required to our policy without any fuss and complications. And at a reasonable cost.

Excellent service from Susie, very friendly, fast and efficient, definitely a five star service.

Once I got passed the options and got through to someone it was positive. Mikhala was very clear, polite and dealt with my problem efficiently.

Phone answered quickly.
Good understanding of what I needed.
Quickly verified my details.
Updated the details, sent info to read waited whilst I read them and then verified promptly.
Most helpful.
I believe the staff member was Spencer.

Highly efficient, made changes to my policy with no issues whatsoever. Fantastic customer service

I had an excellent experience and couldn't be more grateful for the outstanding service I received. They were incredibly kind, patient, and understanding, taking the time to carefully go through every one of my medical conditions in detail. Nothing felt rushed, and they made sure every declaration for my travel insurance was completely accurate.

Their knowledge, professionalism, and attention to detail gave me real confidence that everything was declared 100% correctly, which is so important when arranging travel insurance. They answered all of my questions, explained everything clearly, and made what could have been a stressful process straightforward and reassuring.

I would highly recommend their service to anyone looking for thorough, caring, and professional support. Thank you for going above and beyond!

Very helpful put all my worries at ease,it was lovely to have a nice girl on the other end of the phone and sorted my query out promptly

Good experience altering my travel insurance and help from customer service. Thanks a lot
Colin B
Derby