Insurte Reviews 359

I bought the wrong policy! .. I cancelled it 10 days in and the response was quick, professional and resolved in a couple of emails. Refunded as promised within 2 days.. exceptionally good and rare customer service - highly recommended

Great service! Respond immediately and answer all queries clearly. Give you clear instructions on what to do in cases of Refund or even a change of dates and a destination.
Highly recommended.

I had a very positive experience with Insurte. I needed to request a refund after making a mistake in my travel dates, and they were responsive, helpful and efficient. Definitely recommend using their services.

I was notified that a current Travel insurance contract will be renewed automatically and the contract was no longer required. I sent a mail to Insurte and within less than 24 hours I received confirmation that the contract is terminated and the refund activated. The customer relations consultant (Paul) was very professional and efficient. I can highly recommend Insurte Travel for your travel insurance.

Appreciate the prompt reply made on my request for refund and its immediate approval when our travel was cancelled.

Such an efficient customer service.

Quick and efficient customer service.
I made a mistake on my son's insurance and I was worried if the issue would be resolved in good time because we had an visa interview in less than 24 hours. Luckily this was resolved at the speed of lighting. Thank you

I had a visa application delayed at the embassy meaning my insurance wqs already in motion and was on the 3rd day. I quickly sent mail to Insurte explaining my circumstances, within 10minutes I got a reply telling me what documents to send and how to to go about ky application with a template, I replied the mail using the information given plus requested documents, I can comfirm within some fews minutes I got a very favourable response that inspire of my contract (insurance) already in motion,they are putting a hold on my insurance pending my a decision on my visa application, this to me is human and excellent service provided and with the rapid response to their mail,I am yet to experience any service delivery company that are fast and responsive to mails from their clients. The second time I had experienced that,Insurte is your- go-to insurance i can recommend.

I recently experienced a cancellation of my appointment and a discontinuation of my insurance coverage. However, after contacting the company via email, my issue was handled promptly and professionally. They refunded my payment without delay. I truly appreciate their helpfulness, courtesy, and efficiency throughout the process. Their quick response and excellent customer service made a difficult situation much easier to resolve.

Karine was very responsive and clear on the steps I needed to take to resolve my issue.

The application process was really easy and really quick. We received an electronic confirmation of coverage just minutes after we started the application.

Rapide, efficace et bon prix !

We made enquire on travel insurance and received a quotation as requested immediately. The website was easy to understand and made it easy to apply. Received the policy after a few minutes.

The process was good and smooth in terms of payment.

Me and my wife had planned for a vacation but unfortunately we couldn't make it, so we had to cancel it because of the medical emergency. Ive contacted the insurte support and they were helpful with all the steps and cancellation and refund process.

The customer support was very efficient and very swift in thier response with no delay at all. Very hard to get that these days.

fast, easy and convenient

Insurte is the best reliable travel insurance company,I have been using them for my travels and recommend them to a lot,if a trip is cancelled and you have good reason for it cancelled and you can prove it, they refund you.

Je recommande toujours insurte a mes amis parceque ils sont vraiment réactif a toutes les demandes ! Surtout pour les remboursements, là où d autres traînent le pâs, eux on dirait que ça leur fais plaisir de rembourser leurs clients !