Intus Lettings Reviews 

Would recommend intus lettings to anyone, Sarah was so so helpful and got me moved into my flat in less than a week. Really friendly and professional.

Review for Katie Wood at Intus

Katie has restored our faith in the service we have received from Intus. We started with the lovely Simon Earles who sadly passed away. We were disappointed with the service we received immediately after that but hung on.
More recently Katie has managed our property in the same way Simon had. She is efficient and prompt- always keeping me up to date. The last tenants were difficult and uncooperative and she navigated their departure well.

My telephone conversations with Katie were always polite, helpful and informative. As we live so far away in Dorset, it is reassuring to know that Katie is looking after the property so well.

Katie went the extra mile and negotiated costs and hired the best contractors to renovate the property- saving us money. I would always recommend her.

Hilary Warren

I would absolutely recommend Intus. Their entire process has been nothing short of exceptional. Special shout out to Katina, who's just an absolute superstar. She's super helpful, friendly and really looked out for me when I had to move out early. I am very impressed and can safely say that this is one of the best agencies I have dealt with in Manchester.

We were obliged to use this company having bought our flat through Knight Knox. They were and still are the most frustrating company to deal with from start to finish.

Once our apartment was finished and available to rent, I couldn't get anyone to respond to me about a rental, the price it could be rented at or anything. Then they responded and said someone was moving in, but close to the time when they were supposed to be moving in I emailed over and over to find out that tenant had fallen through. Then they finally found someone at a much lower rent than we were told we we would get when we bought into the new development for only 9 months. I had to contact them the day before this lease was up if the tenant was extending because i hadn't heard anything from them. The head of management of lettings, Hope McKendrick, told me that the tenant was staying on, when the day before I had spoken to Alexander at their Ikeston branch who told me the tenant had left in March due to Covid19 and wasn't coming back. When I informed Hope of this she told me that they would be keeping the deposit of one and a half months rent since it was in the contract that the tenant had to give one month's notice. Then they took a week to inspect our apartment to view the condition. Thankfully the tenant had left it in good condition.When I asked Hope about the deposit she said it could take over 6 months to send to me because they had to wait to make sure the tenant wasn't going to dispute, I understand there is a process here but I did feel this was something that should have been explained to me initially.

I am still trying to get our full set of keys the developer gave them. All this frustration in less than one year! STAY FAR AS POSSIBLE FROM THIS LETTING AGENT. I will be complaining to Knight Knox as well as this terrible letting agency.