Argyroula and Jeff are one of the best engineers that JAL could have. Their knowledge of the job, attention to detail, customer skill and conscientiousness are top notch. Several dealings with Argyrou... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Mark Hudson came and visited Ridgeway Rise Care Home to do a 6 month service and fire alarm inspection. Mark's customer service was 10/10 he explained things thoroughly about what he had done and... Toon meer
Bedrijf heeft geantwoord
We had our fire alarm service today. Engineer (Perry) was very polite and taking time to assist us with our understanding of compliance weekly tests. Clear paperwork completed. 10/10 Thankyou Racheal... Toon meer
Bedrijf heeft geantwoord
After having a number of breakdowns over the last couple of weeks with my iron that I have with Jla, it started to become very stressful. It’s only after talking to the customer relations team, espec... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Wasmachine-muntautomaten leverancier
- ook in
- Electronica reparatieservice
- Elektronicawinkel
- Elektronische onderdelenwinkel
- Huishoudapparatuur winkel
Geschreven door het bedrijf
JLA is the leader in commercial laundry, catering and heating solutions for the UK and Ireland. We're all about helping our customers to cut costs and take the hassle out of running a laundry room, sluice room or kitchen. Using our unmatched experience in a variety of sectors, we combine market-leading equipment with world-class breakdown cover. The result is our ground-breaking Total Care proposition, which gives customers great machines, seven-day call-out cover and an eight-working-hour engineer response, all for no capital outlay and no repair bills - ever.
Geschreven door het bedrijf
Contactgegevens
Meadowcroft Lane, HX6 4AJ, Ripponden, Verenigd Koninkrijk
- 0800 048 4187
- enquiries@jla.com
- jla.com
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
very prompt reply and certificates…
very prompt reply and certificates attached as requested thank you
10 september 2026
Antwoord van JLA
Good morning Sarah,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Katie, Customer Relations - thank you
Katie, Customer Relations Manager took time to telephone me, listened and actioned issues raised, which was appreciated and helpful - thank you Katie! And thanks to Beckie who followed up with an email
7 september 2026
Antwoord van JLA
Good afternoon Jan,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 4‑star review.
Kind regards,
Sam
The service was quick ,and the man was…
The service was quick ,and the man was professional.
7 september 2026
Antwoord van JLA
Good afternoon Mohammed,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Query was responded to quickly and resolved the same day.
Contacted the company for a call out, responded the same day and issue was resolved quickly.
9 september 2026
Antwoord van JLA
Good morning Susan,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 4‑star review.
Kind regards,
Sam
Emma was fantastic!
9 september 2026
Antwoord van JLA
Good afternoon,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Quick and easy
We have not long had this washing machine installed so this is the first call I have made, explained the issue and an engineer was arranged.
9 september 2026
Antwoord van JLA
Good afternoon Barry,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
This company is really easy to deal…
This company is really easy to deal with, we have always had a very good service from them
9 september 2026
Antwoord van JLA
Good afternoon Jonathan,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Helpful and frriendly
9 september 2026
Antwoord van JLA
Good morning Emma,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Good communication
8 september 2026
Antwoord van JLA
Good Morning Akash
Thank you for leaving a 5 Star Review, We really appreciate your feedback.
Kind Regards
Nicola
Very good experience
Very good experience today when reporting a washing machine breakdown. Given a job number and promised a call out within 48 hours.
8 september 2026
Antwoord van JLA
Good Evening Jan
Thank you for taking the time to leave a 5 star review. We really appreciate this.
Kind Regards
Nicola
Antwoord van JLA
Good Evening John
Thank you so much for your review. We really appreciate this.
Kind Regards
Nicola
Clarion Group drier issue
Issue recorded and date set to visit site to look at the sick product.
Richard was professional and gave clear instructions.
8 september 2026
Antwoord van JLA
Good afternoon Kevin,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Antwoord van JLA
Good afternoon Laura,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Always quick to respond
Always quick to respond, call centre asks the right questions and has our info to hand. Would recommend the laundry service.
7 september 2026
Antwoord van JLA
Good morning Mark,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
always very helpful and polite
always very helpful and polite, explain to you what is happening and what is wrong
4 september 2026
Antwoord van JLA
Good morning Linda,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 4‑star review.
Kind regards,
Sam
Very helpful person when i phoned to…
Very helpful person when i phoned to report a failure with one of our washing machines.
7 september 2026
Antwoord van JLA
Good afternoon Dawn,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Martin Whiteley is a true expert in his…
Martin Whiteley is a true expert in his field with an exceptional eye for detail. Whether it’s troubleshooting complex issues or performing routine service on laundry equipment, his work is always flawless. Professional, efficient, and deeply knowledgeable—he consistently goes above and beyond to ensure everything runs smoothly.
18 augustus 2026
Antwoord van JLA
Good morning Valeriia,
Thank you so much for taking the time to leave such a wonderful 5‑star review. I will make sure Martin and his manager receive your kind feedback.
Kind regards,
Sam
Antwoord van JLA
Good morning Gillian,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 4‑star review.
Kind regards,
Sam
Absolutely brilliant customer service…
Absolutely brilliant customer service and engineer who came to help us fix our dryer today thank you 🙏 so much
3 september 2026
Antwoord van JLA
Good morning,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
The lady I spoke to on the phone was…
The lady I spoke to on the phone was very polite and helpful
4 september 2026
Antwoord van JLA
Good morning Ben,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
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