Argyroula and Jeff are one of the best engineers that JAL could have. Their knowledge of the job, attention to detail, customer skill and conscientiousness are top notch. Several dealings with Argyrou... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Mark Hudson came and visited Ridgeway Rise Care Home to do a 6 month service and fire alarm inspection. Mark's customer service was 10/10 he explained things thoroughly about what he had done and... Toon meer
Bedrijf heeft geantwoord
We had our fire alarm service today. Engineer (Perry) was very polite and taking time to assist us with our understanding of compliance weekly tests. Clear paperwork completed. 10/10 Thankyou Racheal... Toon meer
Bedrijf heeft geantwoord
Had the pleasure of meeting Derek McDougall today the engineer from JLA . Derek was very polite professional and had a lot of knowledge about our dishwasher! Fixed the problem promptly and talked us t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Wasmachine-muntautomaten leverancier
- ook in
- Electronica reparatieservice
- Elektronicawinkel
- Elektronische onderdelenwinkel
- Huishoudapparatuur winkel
Geschreven door het bedrijf
JLA is the leader in commercial laundry, catering and heating solutions for the UK and Ireland. We're all about helping our customers to cut costs and take the hassle out of running a laundry room, sluice room or kitchen. Using our unmatched experience in a variety of sectors, we combine market-leading equipment with world-class breakdown cover. The result is our ground-breaking Total Care proposition, which gives customers great machines, seven-day call-out cover and an eight-working-hour engineer response, all for no capital outlay and no repair bills - ever.
Geschreven door het bedrijf
Contactgegevens
Meadowcroft Lane, HX6 4AJ, Ripponden, Verenigd Koninkrijk
- 0800 048 4187
- enquiries@jla.com
- jla.com
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Usually a fast response time to repair…
Usually a fast response time to repair any fault and a good outcome, This is the second visit in 24 hours Unfortunately on this occasion the fault wasn't fixed the first time, if it had been it would have saved lots of problems and a large build up of laundry for staff to wade through.
13 augustus 2026
Antwoord van JLA
Good Morning Paul,
Thank you for taking the time to leave a review sharing your feedback. I am sorry to hear that your issue was not resolved first time and our engineers had to return for a second visit. Our Senior Customer Relationship Manager will call you this morning to discuss this in more detail.
Many Thanks
Nicola
great customer service every time I…
great customer service every time I contact you. usually gets the issue resolved promptly.
13 augustus 2026
Antwoord van JLA
Good afternoon tracey
Thank you for taking the time to leave us a review.
Having read your comments, it appears there may be a discrepancy between the rating and the feedback provided. I have attempted to contact you today to better understand your experience.
If you would like to discuss this further, please feel free to contact me using the details provided.
Kind regards
Sam
Isabelle was very polite and friendly
13 augustus 2026
Antwoord van JLA
Hi Suze,
Thank you so much for taking the time to share your feedback of Isabelle. We really appreciate this.
Many Thanks
Nicola
Ontime attending problems and very…
Ontime attending problems and very helpful
5 augustus 2026
Review zonder uitnodiging
Antwoord van JLA
Good Morning Mark
Thank you for leaving us a 5 Star Review - we really appreciate you taking the time to share your feedback.
Many Thanks
Nicola
Customer service is excellent
10 augustus 2026
Antwoord van JLA
Good Morning Tara,
Thank you so much for leaving us a 5 Star Review, we really appreciate you taking the time to leave us feedback.
Many Thanks
Nicola
Antwoord van JLA
Good Morning Tracy,
Thank you so much for taking the time to leave us a 5 Star Review, we really appreciate this.
Many Thanks
Nicola
Ease of contact and arrangement and…
Ease of contact and arrangement and prompt efficient service. First class.
10 augustus 2026
Antwoord van JLA
Good Morning Richard
Thank you for sharing your feedback and leaving us a 5 Star Review. We really appreciate this.
Many Thanks
Nicola
Antwoord van JLA
Good Afternoon Karen,
Thank you for your 5 Star Review. We really appreciate you taking the time to share your feedback,
Many Thanks
Nicola
We have had very positive experience…
We have had very positive experience with JLA. The service has been professional, reliable and responsive, with the team always willing to assist when support is required.
Communication has been clear and helpful, and any queries or issues have been dealt with promptly. We particularly appreciate the commitment to maintaining a high standard of service and supporting us when we need assistance.
Thank you to the JLA team for your continued support. We would be happy to recommend JLA to other organisations looking for a reliable and professional service.
4 augustus 2026
Antwoord van JLA
Good Afternoon Rebin,
Thank you for taking the time to share such a thoughtful review.
We are delighted to hear that your experience with JLA has been so positive. Providing professional, reliable, and responsive service is at the heart of what we do, so it's wonderful to know that our team's support, communication, and commitment to high standards have made a difference.
Thank you again for your kind words and recommendation. We look forward to continuing to support you and your organisation in the future.
Many Thanks
Nicola
Antwoord van JLA
Good Afternoon Colin,
Thank you so much for taking the time to leave us a 5 Star Review. We really appreciate you sharing your feedback.
Many Thanks
Nicola
Antwoord van JLA
Good afternoon Nick,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Antwoord van JLA
Good afternoon Daniel,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Helped with my issue.
11 augustus 2026
Antwoord van JLA
Good Morning Shellie,
Thank you for your 5 star Review, we really appreciate you taking he time to share your feedback.
Many Thanks
Nicola
Quick response
Quick response. Provided the information I required within half an hour.
10 augustus 2026
Antwoord van JLA
Hi Chris,
Thank you for taking the time to leave us a 5 Star Review, we really appreciate this,
Many Thanks
Nicola
Our business uses washers and driers…
Our business uses washers and driers supplied by JLA and the support service is always prompt and communication is always good.
10 augustus 2026
Antwoord van JLA
Good Morning Chris,
Thank you for taking the time to leave a 5 Star Review, we really appreciate this feedback.
Many Thanks
Nicola
good service
The lady taking details was very helpful and curtiuos
Very easy to talk to
10 augustus 2026
Antwoord van JLA
Good afternoon Andrew,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Prompt efficient service
5 augustus 2026
Antwoord van JLA
Good afternoon Mick,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Good response time …
Good response time and very capable engineer who explained and repaired the problem
4 augustus 2026
Antwoord van JLA
Good afternoon Brian,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Very prompt service
5 augustus 2026
Antwoord van JLA
Good afternoon Sylvia,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Good communication and competitive price
10 augustus 2026
Review zonder uitnodiging
Antwoord van JLA
Good afternoon Mrs Louise Higginbottom,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
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