Journey Bikes Reviews 

Easy to install. And it meet all of my needs.
Love my new bike.

I love my e bike from journey bike, the speed is perfect and it’s just so good! One thing about it is that you can’t have people on the rack because it can cause a flat tire (i’m saying that from personal experience) overall this bike gets 4 out of 5 stars!!

Great e-bike, smooth ride, good power, pedal assist, comfortable all at a reasonable price.

Thank you for getting our bikes over to us ASAP!

Ordered our 1st bike after months of continued delay excuses we cancelled the order.Ordered a 2nd bike that was in stock it came in on time and easy to put together.1st bike I was told they had and was ready ...really bad taste in my mouth.

Our daughter loves the bike, but the max pedal speed is MUCH slower than we expected. I can coast on my bike faster than she can pedal at the max speed on the Journey Bike.

I did some research and finally picked out an e-bike. I ordered in April and did not receive it until July. I ordered it knowing there would be a delay. Customer service was very good about answering my e-mails and updating me. It was definitely worth the wait and I am very pleased with my bike and Journey Bikes!!

A well built bike. Smooth riding, very quiet. Very easy to assemble. My grandson loves it.

Love my recumbent bike have made great advances on my MS!

I ordered my bike on Mother’s Day and did not get it until the end of July. Multiple times they told me it would be on “the next truck.” Customer Service was not willing two offer any compensation. Just said, if you don’t want it we can cancel the order. The bike is great, the company and customer service is Definitely not.

I bought the Malibu Cruiser from Journey Bikes. I got it sooner than expected. I had local bike shop assemble, which I’m happy I did. He said there were no instructions in box, there were more screws than he’s ever seen. He said there were a few things that didn’t line up, so he had to improvise. He also said the integrity of the bike is not the best. I paid a lot for this bike, that I think is adorable by the way. But, it really isn’t the best quality. It’s difficult to tell when you are buying on line. I am looking forward to riding it a lot, and hope it holds up. Denise, Florence, Colorado

I like the bike but didn't realize the cramps I would get in my legs. I will have to do lots of stretches.

Great bike, fast delivery. Had bike put together at bike store. Do not know where cup holder goes.
Very happy with bike.

I ordered a bike for my wife in early March and it’s now July but still no bike. No updates or progress reports either. Just silence. I wonder if we’ll ever get the bike.

The only reason I didn’t give 5 stars is I ordered a bike that they advertised and manufacturer did not provide. This caused a longer than reasonable delay in getting bike which I ultimately switched to one they had in stock. I notice they have changed the website to push models in stock. So buy one in stock! Once I did this it shipped and was received in short order. Directions were ok. Bottom line I love the bike. And the store interaction was very positive.

We have purchased several E-bikes over this last year. We have had issues with every company we have purchased from except journey Bikes. I absolutely love my bike. I have Spine issues and the X-Treme Sedona 48V 500W Step Through Mountain E-Bike has proved to give me a smoother ride. Although I don’t do a lot of off road riding in rough terrain.

I just canceled my order after many delays and excuses about shipping delays and etc. I waited 3 months with very little commission from Journey Bikes most me requesting updates. Very unsatisfied and do not recommend this company for any services.

The directions to put the bike together are not easy to read and they do not explain things easily enough. I still have not completed putting it together. It is a nice looking bike.
Also, there are no instructions on how to use everything.

I bought a bike months ago and still not received it. Worse yet I know very little about the status.

When I bought the ebike, the website stated the bike would ship within one- two weeks.

Where is it!? I was actually very excited about the purchase.