Journey Bikes Reviews 

159
•
TrustScore 2 uit 5

1,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I ordered a coffee machine from this company. They deducted the purchased price from my Visa card and sent me a verification email with an order number and information about electric bikes. I have s... Toon meer

Beoordeeld met 5 van de 5 sterren

This cleverly designed and conveniently delivered machine gas given me more flexibility and access to the City of New York. I can reach any part of NY including Staten Island. The power is enabling fo... Toon meer

Beoordeeld met 1 van de 5 sterren

Journey Bikes is un-responsive to my inquiry about a mower I bought from them 8.22.26 and have not received. Bought through Spotify which is also un-responsive to my inquiries

Beoordeeld met 1 van de 5 sterren

I placed an order for a go-kart on 8/22/26. Got an email confirming the order with a link to view the order on the Journey bikes website. The website no longer functions. I emailed the journeybikes.co... Toon meer

Bedrijfsgegevens

  1. Fietsenwinkel

Geschreven door het bedrijf

Best online bike store. Best price, selection, best brands for electric bikes, beach cruiser bikes, fat tire bikes, fixie bikes, recumbent & folding bikes.


Contactgegevens

1,8

Slecht

TrustScore 2 uit 5

159 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,8

Alle reviews

(159)

11 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The bike was easy to put together

The bike was easy to put together. My wife likes it very much it rides great.

13 februari 2021
Logo Journey Bikes

Antwoord van Journey Bikes

Ron, we are glad to hear that you are enjoying your new electric bike! Thank you for shopping with Journey Bikes!

Beoordeeld met 4 van de 5 sterren

Easy to assemble and fun to ride

Easy to assemble and fun to ride. The seat is uncomfortable for me, but that's just a personal opinion.

12 februari 2021
Logo Journey Bikes

Antwoord van Journey Bikes

Hi Cathleen, thank you for shopping with JourneyBikes.com and for your honest review! We are glad to hear you are having fun riding your new electric bicycle!

Beoordeeld met 1 van de 5 sterren

Directions suck

Directions suck. Would not recommend this company to anyone.

6 februari 2021
Logo Journey Bikes

Antwoord van Journey Bikes

Hi Casey, we are sorry to hear that you had an issue with assembling your eBikes. Please do reach out to us if you ever have any additional questions at info@journeybikes.com. While we can help answer some of your questions about assembly, we always suggest that customers have their ebike assembled by a qualified bike technician if they are having issues with assembly to ensure the bike is properly and safely assembled.

Beoordeeld met 5 van de 5 sterren

We are very happy with our bike.from…

We are very happy with our bike.from placing the order , fast delivery, easy construction . My husband is really enjoying it. Thank you Journey Bike's.

4 februari 2021
Logo Journey Bikes

Antwoord van Journey Bikes

Thank you for shopping with Journey Bikes Alice, we are glad to hear you are enjoying your new eBike!

Beoordeeld met 5 van de 5 sterren

Great bike

Great bike ! Prompt delivery and easy final assembly.

3 februari 2021
Logo Journey Bikes

Antwoord van Journey Bikes

Thank you James! We appreciate your business!

Beoordeeld met 5 van de 5 sterren

Great company to do business with

Great company to do business with. Fast email response and had the product that i needed . Fast shipping.

2 februari 2021
Logo Journey Bikes

Antwoord van Journey Bikes

Thank you Frank! We appreciate your business and hope that you are enjoying your new bike!

Beoordeeld met 5 van de 5 sterren

Great assistance and prompt follow…

Great assistance and prompt follow thru! Love my ebike after the first day!

22 januari 2021
Logo Journey Bikes

Antwoord van Journey Bikes

Thank you for shopping with Journey Bikes Ann! We appreciate your business. Enjoy your new electric bike!

Beoordeeld met 5 van de 5 sterren

These bikes are wonderful!

I bought 2 bikes for myself and my daughter and we couldn't be happier with them. They are so much more fun than I originally thought they would be. Journey Bikes contacted me because the ones I first ordered were out of stock and so I was able to upgrade to the higher motor. I received them 1 day earlier than they quoted.

14 januari 2021
Logo Journey Bikes

Antwoord van Journey Bikes

Thank you for sharing your experience Niecia! We are so happy to hear that you and your daughter are enjoying your new eBikes! Thank you for shopping with Journey Bikes!

Beoordeeld met 5 van de 5 sterren

Well i tried my e bike today for the…

Well i tried my e bike today for the first time and I am very happy with thw performance and speed.
I am a 4´11" and i can pedal without problem xtream trial elite 36v womans bike its graeat
Thank you journey e bikes

10 januari 2021
Logo Journey Bikes

Antwoord van Journey Bikes

We are very glad that you are enjoying your new eBike!
Thank you for shopping with Journey Bikes!

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service . even through internet chat and phone orders

8 januari 2021
Logo Journey Bikes

Antwoord van Journey Bikes

We are so happy to hear you had a great experience Michael, thank you for shopping with Journey Bikes!

Beoordeeld met 5 van de 5 sterren

Great Service!

Great Service!
Great Prices!
Excellent Customer Service!
Very pleased that I purchased my ebike from Journey Bikes!

4 januari 2021
Logo Journey Bikes

Antwoord van Journey Bikes

Thank you for shopping with Journey Bikes Judith!

Beoordeeld met 5 van de 5 sterren

We ordered two bikes for Christmas and…

We ordered two bikes for Christmas and they are a Blast! Loads of fun and we never gave to worry about riding long distances or hilly areas. We are very happy with the purchase.

20 december 2020
Logo Journey Bikes

Antwoord van Journey Bikes

Thank you for shopping with Journey Bikes Carey and glad to hear you are enjoying your new eBikes! Happy Holidays!

Beoordeeld met 5 van de 5 sterren

A very pleasant experience with Journey…

A very pleasant experience with Journey Bikes; easy to contact, ask for help, navigate website, get detailed specific information, purchase options, and shipping information. I highly recommended Journey Bikes.

19 december 2020
Logo Journey Bikes

Antwoord van Journey Bikes

Thank you Stephen, we are very glad to hear that you had a wonderful shopping experience!

Beoordeeld met 5 van de 5 sterren

My First E-Bike

I am very satisfied with this purchase. My E-Xtreme Catalina ebike is awesome.
I was kept up to date on the order status by email. It was delivered five days after I placed my order. Considering the pandemic that was great.
I had it professionally assembled. The total price I paid Journey and assembly was no where near the cost of e-bikes in a shop.

14 december 2020
Logo Journey Bikes

Antwoord van Journey Bikes

Very excited that you are enjoying your new eBike! Thank you for choosing Journey Bikes for your purchase!

Beoordeeld met 5 van de 5 sterren

Bike arrived safely and on time

Bike arrived safely and on time. Excellent customer service. Email were responded the same day, problem was taken care of right away. Very impressive.

13 december 2020
Logo Journey Bikes

Antwoord van Journey Bikes

Thank you for shopping with Journey Bikes Kesarin!

Beoordeeld met 5 van de 5 sterren

We love our Laguna and Catalina Beach Cruisers

I bought 2 e-bikes from Journey Bikes and because of the corona pandemic the shipment was delayed. Journey Bikes did a excellent job keeping me in the loop until my bikes arrived. Upon receipt of the bikes, a few issues surfaced during the assembly of the bikes. They immediately jumped on my concerns and worked with the manufacturer to send me replacement parts. Again, they kept me posted and were involved every step of the way. The blue Laguna and pink Catalina beach cruisers I bought are beautiful and are very, very well made. Journey Bikes stands behind their product and I highly recommend them for your purchase of a e-bike.

9 december 2020
Logo Journey Bikes

Antwoord van Journey Bikes

Thank you Herman! It has been a pleasure!

Beoordeeld met 5 van de 5 sterren

My experience with Journey Bikes was… Awesome!

My experience with Journey Bikes was incredible. From the point of purchase to resolving warranty issues. Can’t speak more highly of their customer service. Should be an example to all businesses on how to treat their customers. Thanks!

3 december 2020
Logo Journey Bikes

Antwoord van Journey Bikes

Thank you Don! It has been a pleasure working with you and we are delighted to hear of your fantastic customer service experience. Thanks for shopping with Journey Bikes!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer