Just Blinds Reviews 

606
•
TrustScore 4 uit 5

3,8

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Beoordeeld met 5 van de 5 sterren

I was directed to JB by a friend, her recommendation was spot on. From my first visit to their offices everything went like clockwork. Adam visited on time to discuss my needs, agreed there an... Toon meer

Beoordeeld met 1 van de 5 sterren

The overall experience with the fitters and ordering was good, however the quality of the blackout Velux blinds we had fitted is awful. The blinds were very difficult to open and close from the start.... Toon meer

Beoordeeld met 5 van de 5 sterren

Alan came and fitted our blinds today. He was professional friendly and certainly knew what he was doing. Thanks Alan for a job well done our new blinds look lovely. Jenny & Mike McNamara

Beoordeeld met 5 van de 5 sterren

The service from just blinds was brilliant.simon help me choose the colour and pattern on his 1st visit and came back to fit them today .the colour is perfect, he was helpful and approachable and cle... Toon meer

Bedrijfsgegevens

  1. Raambekledingwinkel

Informatie afkomstig van verschillende externe bronnen

Just Blinds is a family owned company with an independent status originally based in St Helens, our blinds factory is now based in Wigan and we’ve been manufacturing and installing quality window blinds around the North West of England for over 14 years. We fit window blinds in all areas of Wigan, Bolton, Preston, St Helens, Liverpool, Manchester, Widnes, Chorley, Oldham and Warrington in addition to supplying window blinds all around the UK and even into Europe.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

606 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,8

Alle reviews

(606)

50 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Did not turn up

I rang just blinds with confidence they would come. They didn’t turn up, I’ve emailed to say nobody turned up and they still have not got to me. I work in emergency services so having time off isn’t exactly easy

2 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I would like to say with all honesty…

I would like to say with all honesty that just blinds are brilliant as they have just provided for me some of the best blinds I have ever purchased.
I can say that the quality is exceptional.
Although I ordered blinds for my new kitchen they have really fitted the bill.
I suspect most of the staff are ladies as the workmanship is definitely not that of a gentleman.
The only thing is probably the delivery where it would be nice to know the courier time of delivery, but that was not an issue for me as I received an email from just blinds saying they had been sent by courier and a couriers' turnaround is normally 24 hrs as it did arrive within that time.
So all in all would recommend to all.

27 september 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Not sure about this company as yet

Not sure about this company as yet. Adam came to measure for new blinds, lounge, bedroom, bathroom and kitchen. He was very helpful and polite, but advised we may be able to have the blinds fitted the following week.
This was 18/9/24. I rang 19/9/24 to check how to make payment. I was told payment was made when the blinds had been fitted, as the woman who ordered the blinds was out of the office, she would order them the next day 20/9/24. They would take 2 weeks

23/9/24 I got a phone call asking if I still wanted to go ahead and requesting a deposit, which I was happy to pay. Only then did the member of staff reveal that the blinds had not yet been ordered. Which now means a further delay
I have been given 9/10/24, I will wait to see what happens

23 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ordered my slats about 4 weeks ago

Ordered my slats about 4 weeks ago , they have been
Fitted today ,very pleased with them ,I give just blinds
5star rating , I have had blinds off these before pleased with them as well,

14 augustus 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I've had a long outstanding order

I've had a long outstanding order , the excuse I been getting is oh not in stock it's on order from china ring back in a few months time,
Now the number on the card is obsolete, the 0800 number goes to answer phone (rung 3 times with weeks apart) and no one rings back
ARE YOU STILL IN EXISTENCE?

25 juli 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Long delays and no communication

Fitter attended the property to measure up in March and advised a 12 week turnaround. We received a card via post to advise the blinds were on route 6 weeks ago however aside from this zero communication, despite it now being nearly 5 months since the blinds were supposedly ordered.

This was chased last month to be told they were stuck abroad somewhere but would be here for August. It is now the 8th of August, there has been no update again and the time period advised has lapsed.

In the past we have used Hillary Blinds for all our blinds but chose an independent company who promised a quicker turnaround than Hillary’s, who had advised it would be circa 12 weeks.

Next time we will go back to Hillary’s and won’t be recommending Just Blinds to anyone; the price is similar anyway.

It is the confusing generic postal communication coupled by the complete lack of update from the office that has completely disappointed us. Very poor.

8 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This company is terrible

This company is terrible! They should be re-named "JustAppaling". The communication is sparce and poor. I'm based in Manchester. I arranged an afternoon slot, with great difficulty I might add, because the email doesn't tell you what time someone will be attending (am I supposed to guess this information??) So you have send multiple emails, only to have most of them go ignored. Then on the day of my appointment, I had someone from this company blowing up my phone at 8am, saying he'll be with me in 10 minutes. Do they know not the difference between morning and afternoon?

15 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding Service

Oh wow from start to finish just blinds are the absolute best. I was a little worried about some of the not great reviews. I did not need to be worried as this company is genuinely second to none. They kept in touch and we even got them earlier than expected. The fitter was so professional and worked efficiently and fast. Made up. Thank you

10 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor service for an elderly women

I’m writing on behalf of my elderly grandmother who has been let down 3 times by this company. She has paid her deposit and on 3 occasions her fitting appointment have either been cancelled or the wrong products arrived.
Poor communication with the company.
I’ve attempted to call the company personally and been unsuccessful.
My elderly grandmother is extremely upset thinking she has been scammed

16 april 2024
Review zonder uitnodiging
Logo Just Blinds

Antwoord van Just Blinds

Hi Aaron, sorry to hear of your experience. We’re unable to trace your grandmother from what you’ve written. Could you call 08007839510 Monday to Friday or email sales@just-blinds.co.uk so that we can assist.

Beoordeeld met 2 van de 5 sterren

I recently had a quote from Just Blinds…

I recently had a quote from Just Blinds at their Preston branch for a couple of blinds to be put up. All was well with this. I have rung them back several times now about giving them a deposit for this. There has been little effort from them to return any of messages by mobile or text. Very disappointed by this.

8 april 2024
Review zonder uitnodiging
Logo Just Blinds

Antwoord van Just Blinds

Hi Wendy, I’m sorry to hear this, it must be an oversight. Rather than ask you to give your contact details publicly. Can I ask you to email sales@just-blinds or call our free phone number 0800 783 9510 during office hours and our team there will be happy to help.

Beoordeeld met 5 van de 5 sterren

Ordered two blinds

Ordered two blinds. One was faulty. Rang up and the faulty blind was replaced the same week. Was pleased with the service I received and the quality of the blind. I have never had a problem ordering from this company. Good instructions for fitting on the website. Kind regards Jennifer Robson

15 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

More than happy with blinds

More than happy with blinds , service excellent and quick . There was a small issue with one of the blinds and it was dealt with quickly and efficiently without any problem whatsoever... Would highly recommend and use them again

11 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wanted a few replacement slats for our…

Wanted a few replacement slats for our blinds as we didnt want to replace the whole rail etc.ordered a couple of slats last year and then as just blinds were so efficient we went back later and replaced the whole lot.we have just replaced another window blind.we were kept up to date on the progress of our order and when they arrived they were really well packaged.we will definately recommend them

13 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolute time wasters

Absolute time wasters - called me earlier in the week to say would be here today so left someone at the empty property to wait. Got a call from some guy at 10am saying he'd be there at 10.30. Didn't show up. Called his mobile and the office multiple times and no answer. Ridiculous

EDIT - The only call recieved was at 10.13 - The magic of technology, we all have call lists I can show the calls recieved and missed so lets not play games. There was ONE call to say hes on the way, no calls to say he was outside he then tried to call at 17.49 as if someone would still be waiting for him to attend almost 7hrs later which i ignored as we'd already had a more reliable company that was attending. I can show you 4 calls to your office and 3 to your fitter - none answered in-between his 10.13 call and his call at 17.49.
Why would he call to try and rearrange if somebody's left expletives? - surely a tirade would indicate that your services are no longer required lol

Thank You MANCHESTER BLINDS 123 for saving the day

1 maart 2024
Review zonder uitnodiging
Logo Just Blinds

Antwoord van Just Blinds

Thank you for your feedback. Our call records show that our fitter called you at 10:13am to say that they were on the way and the call lasted for 1min, 5seconds. You told our fitter that your Wife was at the property. A second call was made at 10:47am that went unanswered. This was to let you know that the fitter was at the property but that there was no answer and so he was calling to check if we had the correct address.

Some time later in the day at 16:22 you called our fitter who was on another call and so your call was diverted to voicemail. We have a recording in which you used several expletives and referred to our fitter with a series of distasteful references to genitalia along with threats of leaving several bad reviews.

We’re sorry that we weren’t able to get hold of you at 10:47 to verify that we were at the correct address. We understand that from your perspective this looks like a no show and has been the fuel for your angry one star reviews on multiple platforms.

Our fitter has tried to call last night to rearrange despite this however we believe that he was unable to reach you.

Beoordeeld met 5 van de 5 sterren

A great employee!

I want to highly recommend Dean who came to my home to fix the rail that was stopping the door to the patio from opening. It took some thinking on his part and a call to Nigel to come up with an excellent solution!

The work Dean completed was thoughtful and he was so good in adding other touches such as applying WD 40 to door hinges, realizing the rubber threshold on the floor was catching on the door and rectifying this quickly and with good results.

All in all his visit was a true education to me and I am most grateful for his expertise, patience and willingness to help me! Thank you Dean!
Maureen

28 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

FIRST CLASS SERVICE AND AFTER CARE

Contacted this company to make 117 blinds for me as we wanted to upgrade our existing conservatory vertical blinds. Our existing tracks were in good condition, so we decided to just change the blinds. Obviously worried about them fitting correctly, but they arrived all neatly wrapped up in a roll, and very well packed, so we unrolled and cut to each length as required and then hung the new blinds. They look absolutely fantastic and have modernised our 25 year old conservatory which now looks brand new. The quality of workmanship is five stars and I can highly recommend this company to anyone interested in new blinds.

28 februari 2024
Review zonder uitnodiging

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