Katepeterlondon Reviews 

Company is a fake. It’s absolutely not a UK based company and feel stupid to have fell for it! Shoes took weeks to arrive and when they did, they were in a ziplock bag. Return address on the bag is a London address but they ask you to return the shoes to China.

Scam website. Received shoes after taking weeks to arrive. They are just cheap Chinese shoes and nothing like the photos on the website. Do not buy from this company! Also the return is to China so the shipping costs are expensive

Do not order from this website - what they sent me looks nothing like what I ordered. They said I could return at my own expense and address is China - they shouldn’t be able to use the word London in their trading name - I stupidly didn’t check before ordering where they were based. They are a disgrace.

How I wish I had read the reviews before I ordered. Been waiting 3 weeks then they had the cheek to ask ME for the order number. Shoes might arrive or not - £40 wasted if not!!!

This is a chinese outlet and returns have to be paid for yourself - sending to China is super-expensive. Therefore there's basically no way to return the products... they're pretty cheap and not brilliantly made. Suggest you avoid. I wish I'd checked reviews.

Do not purchase anything from this website. It is a scam. Long delivery, poor quality and the return address is China. The pictures of products are fake. I have reported them and I would advise anyone else who has purchased from them to do the same.

I would rate this company as zero if it was possible! I echo what everyone else is saying. They are a fake company scamming people globally. My two pairs of shoes took 23 days to arrive, supposedly from China, but it’s clear from the return address, these have been dispatched in a flimsy polymailer from a unit at Heathrow airport. Guess what, they can’t be returned there. No, the return is back to China at a cost of approx. £40 with no guarantee that a refund will be given due to their criteria of customs, local taxes, or being lost/damaged in transit! They claim they have 55,000 satisfied customers and being trading for 10 years, yet my research shows they only registered the website details on 8th December 2025! You can only correspond by email, no phone number or clear customer support. The image of Kate & Peter and the shop frontage are AI generated. The Facebook page doesn’t allow reviews or genuine comments. It’s all carefully managed by this scam company.
My shoes are a fire hazard due to the overwhelming smell of glue and the fumes that emanate from them. They are operating a drop shipping model. Once an order is placed from the fake website, they then source the items from Ali Express, or similar, hence the long delay in delivery. None of the products offered comply with Consumer Rights 2015, and I’ve raised that with them. They just keep reiterating the returns policy, which no-one is attempting. It’s fraudulent activity on a grand scale and happening world wide. The only winners are the scammers behind the facade of a legitimate company. I’m in the process of a chargeback from my credit card company, but this can take up to 60 days to process! Beware, and stay clear.

I would give zero stars if I could!! DO NOT PURCHASE FROM THIS SCAM COMPANY!!! Waited weeks for delivery came yesterday and they are horrendous shoes! They smell and are very very cheap looking!! So annoyed with myself that I have been conned! I have emailed them and had a reply from 'Emily' who said i need to return to China at my cost even though they are supposed to be from London as it says on the return!! DO NOT TOUCH THIS COMPANY!!!

DO NOT buy from this company!!!

They are not a legit London boutique, I can’t believe I fell for it but there pictures looked good and as I had a few positive experiences using online stores on FB, I didn’t think to look at the reviews like I have done in the past.

Shoes have turned up, stinking of chemicals, looking nothing like the picture and feel hard, cheap and uncomfortable!

Not going to bother asking for a refund after reading reviews. Just will put it down to a bad experience and check reviews always.
Shoes going straight in the bin, but I feel bad for the planet 😩.Big lesson learned.

Absolutely awful experience. Order took ages to arrive, really cheap presentation of shoes and cheap quality. Obviously made in China. Sender address label from London but it appears you have to send back to China at vast expense for a refund. DONT TOUCH THIS COMPANY

Absolute scam, should not be allowed to trade as just take people money, delivery took three weeks and what arrived was cheap rubbish. Like another person states in review the refund process is expensive so not worth it as it also states if package lost along way the refund will not be given even if spend extra on tracked package, therefore, we all know what they will say if do send it. Not from a London shop for sure, do not order from here.

They arrived damaged and they say only offer 20% refund when they are damaged. I applaud people do not use this company at all as they will scam you out of your money. How they are still in business i never know. They ship from China and rob poeple of their money DO NOT USE!!!

Avoid at all cost! Ordered a pair of shoes via Instagram, website claimed London based company. Took around a month to receive the shoes, very cheap quality faux suede not as per images. When you try to return, you have to pay for shipping, tracking, customs basically no point returning them.

Long shipping times (2 weeks) then the product arrived in a plastic zip lock bag and apart from the colour looks nothing like the website and nothing like a quality pair of shoes, they are cheap, fake, rubbish, and ill fitting. Feel stupid that I fell for this scam to purchase quality orthopedic footwear when they are just cheap fakes, badly made. Beware !

this company is a complete scam. NOT based in London. Shoes ordered were awful cheap quality with an over bearing chemical smell (cheap plastic shit) and also didnt fit so need to return them.
Took nearly a month to get here and now I'm going to have to spend money shipping them back to CHINA. Steer clear and do not order anything from this fake company.

PLEASE DONT PURCHASE. Very clever with their photos and website THAT IS IT!!
The smell when i opened the parcel revealed it all!! Just pure chemicals
Terrible finishing and quality. I contacted them and I am still waiting for an answer !!

Site is a total hack! All orders are made In china and returns are to china AT YOUR OWN COST.Quality also poor. And same products advertised on similar looking websites. No UK or EU stores exist

Please don’t use this company - I’ve just been completely conned by buying a blazer and pair of shoes that turned up from a London address looking nothing like they did in the pictures and then to be informed that I have to send back to china for the sum of £55 to get a refund,,,, im so annoyed with myself ~ avoid at all costs

This business is an absolute disgrace!!!! I’m fuming now never mind if I’d paid full price for the items. Cheap shoes sent from China!!! Fraudulent business that needs to be stopped.

cheap shoes not advertised and returns are your own costs in china ..disgusting