I research everything I buy. Had several conversations with Robin via email who was extremely helpful. I explained what I meed the knive for and Robin recommended the santoku. When my package arrived... Toon meer
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Lees wat reviewers zeggen
Brilliant customer service and delivery, had the the chef knive 2 years now never let me down always feel great in the hand. Just had the knive re sharpend simply send back, waited about a week emai... Toon meer
Really fast delivery service from katto... the quality of the knifes is second to none razor sharp out the box will be buying more from the guys at katto....
I purchased the knife as a gift so can’t comment on the actual product, although it came in lovely packaging and the knife was beautiful when he opened it. But the customer service was amazing, they w... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Katto we craft exceptional kitchenware using sustainable materials and - wherever possible - human hands. From our workshop in Sheffield we are proud to service discerning chefs, home cooks and retailers around the world.
Contactgegevens
Sheffield, Verenigd Koninkrijk
- 0114 350 0048
- customers@katto.shop
- katto.shop
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Super customer service
Katto you have a wonderful member of staff called Lauren Elliot , she has made my experience very pleasurable.
She has communicated with me very well , speedy responses and my issue resolved . All companies need a Lauren Elliot
Thankyou Lauren
Great quality knives.
Great quality knives sent to your door in no time at all.
My experience with Katto
Having ordered a few times from Katto, my experiences have been nothing but amazing. From the ordering to receiving to the the unique packaging that just adds a beautiful touch.
Recently I ordered the children's knife with hat. And was so happy when my nephew unpacked it on Christmas day. Being able to share my passion with younger generations, shows that Katto cares about it's longevity.
Amazing. No notes!
Have had my chef knife now for around 11 months and it hasn't once let me down. You can feel the quality and workmanship of the knife as soon as it is in your hand. If you love cooking 100% treat yourself!
Functional Pieces of Art
Katto offer a range of beautiful products, which are not just functional, they’re pieces of art. I purchased the bread knife, a pair of scissors and the knife stand. Soon I will be purchasing the knife set to complement it!
Speedy Delivery and the gift wrapping was a lovely finishing touch!
Customer service have been excellent and the offer of free sharpening is one I’ll be taking advantage of. Really pleased to be supporting local business and manufacturing and hope it continues to be a success!
Highly recommend!
High quality, sharp knives!
Grabbed a Chefs knife from the seconds sale - knife looks flawless with no obvious defects. Super sharp, weighted perfectly, and high quality.
I also have the pizza cutter- effortless and great for pizza night!
⭐️⭐️⭐️⭐️⭐️Absolutely outstanding service from Katto!
I needed a gift in a hurry for Christmas and wasn’t sure if a signature was required on delivery. I used the chat option on the Katto website and within minutes I received a super helpful email from Lauren 😊
Lauren went above and beyond to assist me, and within just a few hours she confirmed that my order was already on its way — next-day delivery for Saturday morning!** 🎁🚚✨
Fantastic customer service, incredibly efficient, and a pleasure to deal with. Highly recommend Katto! 🎄💛
Fixed my mistake no questions asked!
When I mistakenly ordered the wrong handle for the knife, which was a Christmas present, Lauren was the MOST HELPFUL! She sent me the returns details and as soon as I sent her my proof of purchase within minutes, she shipped me out a new one. The knife is beautiful and the customer service is wonderful thanks so much Katto!
5* knives and customer service
We love the quality and effectiveness of the knives but also how great they look. 5* customer service every time too!
At last a breadknife that cuts
Serrated knives are notorious for being stubborn to sharpen. So I have been using tired bread knives for too long. Until my new Katto knife arrived: big whoopee that I can cut bread and anything else a serrated knife is good for, with delightful ease. The quality is what you expect from Katto. The delivery great. The cutting, excellent.
I have purchase a few things from Katto…
I have purchase a few things from Katto now, and I am repeatedly impressed. It's such a great blend of form and function. I cannot recommend these products enough.
Chef Knife
Bought walnut chef’s knife. Great delivery and service from start to finish. Knife is perfect, razor sharp and easy to handle and use. Top class
We've been building up our Katto…
We've been building up our Katto collection for a while now, each and every single thing we've ordered, the accessories and not just the knives are of an insane quality. Communication, quality and presentation is also on point. We love this brand
Beautiful high quality knives!
Beautiful high quality knives with great customer service, they make an amazing gift for passionate home cooks! Bread knife is a favourite of mine but they’re all excellent & can absolutely recommend :)
Ordered a pizza cutter for my husband…
Ordered a pizza cutter for my husband for Christmas, had it engraved with the words “A slice of Heaven” and also the leather protective cover. So honestly, absolutely delighted with the quality of the whole purchase.
Perfect gift, highly recommend!
Absolutely beautiful knives! Bought as a gift for my partner’s 40th birthday and he absolutely loved them. Really high quality and the finish is just stunning. Would highly recommend to anybody!
Excellent products and customers…
Excellent products and customers service - we get so many compliments on the knives and other accessories we have bought from Katto.
Amazing quality product as expected…
Amazing quality product as expected from katto. Faultless as always and beautiful
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