I contacted the team to enquire as to where my recent was and I received an email back from Matthew within a couple of hours Excellent service received today . Thank you so much Matthew for your hel... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Matther provided exceptional service. Despite my own mistake with my order, Matthew was hugely helpful in ensuring the correct stock was issued on time; he was friendly and communicated exactly whe... Toon meer
Ordered 4 Nike Park VII football shirts on the 15/6/26....Funds were taken from my account next day..16/6/26....All 4 items were in stock. As of 22/6/26 not even mention of despatch date let alone... Toon meer
Bedrijf heeft geantwoord
8 week wait. Zero updates. Failure to complete a two item order in the timeframe. Still waiting…Wouldn’t recommend.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
UK’s leading teamwear specialist. Supplying Nike, Puma, Joma & More. We have everything your team needs to look smart, train hard and stay focused on winning!
Contactgegevens
Verenigd Koninkrijk
- kitking.co.uk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 89% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Sorted out my order
Sorted out my order after we put the wrong size by mistake, thank you for your help.
Solid Choice for kit - use regularly now
This isn’t the cheapest company out there for a lot of things, but for the items I wanted it was close to the price I get from my usual supplier (I take teams of colleagues to different locations abroad and in the UK)
I have had numerous interactions with Matthew (and previously Lisa) and found both to be very helpful and go out of their way to create the orders, despite this probably taking them quite some time!
Will continue to use for these particular items I need on a regular basis if prices stay the same, and will recommend.
Efficient and Helpful Communication and Order Process
Lisa was very helpful throughout the process - she made it very clear on specifications and was quick to respond which was really appreciated.
Quick easy experience
Quick easy experience, no issues with customising the kits and the using of the shop app means its easy and convenient to follow and track the progress of the shipment
Thankyou Lisa!!!!
Just WOW!!!!! What can I say, Lisa is an absolute diamond and a credit to Kitking. Lisa has been an absolute star answering my emails and all my problems that I had super fast. Ordered our AO sponsored football kits through Lisa/Kitking and they are awesome the kids absolutely love them. They arrived in the time frame that was said at the time of ordering. Excellent quality kit, excellent service Thankyou Kitking and AO but again a massive thankyou to the wonderful Lisa
Very helpful and really easy call with…
Very helpful and really easy call with Matt. Placed a big order over the phone and he helped immensely.
Great Service, quick to reply, helpful and personable
Lisa was extremely helpful throughout the whole ordering process, quick to respond to queries/questions, always pleasant to deal with.
Great service, thank you
Amazing experience!
I had a great experience with Kit King’s support. He was able to update the size of my t-shirt without any hassle and did so almost instantly. The process was quick, efficient, and handled with a friendly attitude. It’s refreshing to receive such prompt and seamless service – thank you!
My 10 week old liked the good right off…
My 10 week old liked the good right off and played with the kitten freeze dried chicken like a nut case 🤣🤣
Matthew was a very nice person on the…
Matthew was a very nice person on the other end of the phone. Sorted it all out for me, especially when it’s so hard to communicate over email sometimes. Thanks Matthew!
Perfect customer service from Matthew
Matthew was super friendly and very helpful with my phone enquiry after I had made mistakes online. I have made a few orders from KitKing and the service is always impeccable.
Very helpful on the phone
Very helpful on the phone, provided me with a detailed quote quickly.
Very Good customer service…
The gentleman I spoke to (Matthew) was very helpful in every way by ordering me the correct size and explanation of how to return the wrong item that I had ordered
So nice, I've used them twice!
This is my second time using KitKing; the first time was back in 2009 and they did a brilliant job then. This time I needed some kits with our company logo for a corporate charity tournament. Matthew and the team happily obliged and provided a brilliant service from start to finish, albeit some supply issues from Nike originally. However, everything arrived on time and looked brilliant on the day. Thank you to the whole team, and will happily use you guys again in the future.
CON COMPANY AVOID THEM!
AWFUL COMPANY ... DO NOT ORDER ANYTHING FROM THEM! Con people out of their hard earned money by refusing to offer exchanges / refunds on items simply for ordering wrong size and then have the nerve to say if you want the right item you will have to pay full whack again!
Make up a load of rubbish about not refunding "personalised items" - even tho my items were in no way personalised - apparently ordering an item with a Nike logo is a personalised item (which is a loads of lies as it is branded) and I've never had this reason given from other stores with Nike products. SCAM COMPANY DONT GIVE THEM YOUR MONEY!

Antwoord van KitKing.co.uk
Customer service / kit quality
Matthew was great on the phone - very polite & informative and added extra shirts to my previous order over the phone. First batch of kits that came through looked really good as well. 5 stars!
Great customer service
Great customer service. Ordered at night and called the next day regarding a query I had, and the service was superb.
With only a short lead time available…
With only a short lead time available to get ready for a competition, I didn't hold much hope for kit to be provided in time, but KitKing were superb.
Matthew had nothing but positivity for getting kit to us, super helpful in finding what we needed and getting it dispatched the same day ready for delivery in plenty of time. It helps also that Matthew was friendly and proactive. Top stuff!
Will use again!
Always fantastic service will continue…
Always fantastic service will continue to order from these guys
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







