KitKing.co.uk Reviews 

495
TrustScore 3.5 uit 5

3,6

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Beoordeeld met 5 van de 5 sterren

I contacted the team to enquire as to where my recent was and I received an email back from Matthew within a couple of hours Excellent service received today . Thank you so much Matthew for your hel... Toon meer

Beoordeeld met 5 van de 5 sterren

Matther provided exceptional service. Despite my own mistake with my order, Matthew was hugely helpful in ensuring the correct stock was issued on time; he was friendly and communicated exactly whe... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered 4 Nike Park VII football shirts on the 15/6/26....Funds were taken from my account next day..16/6/26....All 4 items were in stock. As of 22/6/26 not even mention of despatch date let alone... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

8 week wait. Zero updates. Failure to complete a two item order in the timeframe. Still waiting…Wouldn’t recommend.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Voetbalwinkel

Geschreven door het bedrijf

UK’s leading teamwear specialist. Supplying Nike, Puma, Joma & More. We have everything your team needs to look smart, train hard and stay focused on winning!


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

495 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

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Heeft 89% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,6

Alle reviews

(495)

81 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

I’m still waiting on my order to arrive…

I’m still waiting on my order to arrive 2 months later. Really slow. Will never order from here again.

8 augustus 2024
Review zonder uitnodiging
Logo KitKing.co.uk

Antwoord van KitKing.co.uk

Hi Martha – thank you for taking the time to leave a review about your order and we sorry that you have not received your order yet.

We can see that the order was despatched within the online estimated lead times directly to the school on 20th September (as per our agreement with the school), and it is there awaiting collection. Once again, thank you for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Great company with customer services and products

After looking for certain Joma Jackets and tops to replace worn out ones on my football team. I found KitKing on google being the cheapest price at the time. I was a bit worried as I have never used them before or heard of them. I ordered the Jackets and paid for shipment, received an email confirmation, then the parents wanted different sizes I emailed KitKing and they emailed straight back and confirmed the amended order twice. They kept me informed throughout the order about delivery and sent Invoice confirming the correct order.
They made it a smooth and friendly process, but was professional in their business throughout.
The response time in finding products and answering questions has been less than couple minutes, great customer service.
I never leave a review but wanted to for KitKing, they went above and beyond and I've now saved them as my favourite supplier.

6 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic Service Received

I placed an order for the Junior Football Team I manage and everything about the process was simple and easy use. The website is advanced but easy to navigate and find exactly what you need.

Some of the items I ordered have to come from the manufacturer and the website timescales managed my expectations regarding how long it would take to arrive and then be delivered to me.

The sales team are amazing, my initial contact came when one of the shirts I ordered was out of stock but would be coming in shortly in addition to what I was already aware of. Lisa from the sales team confirmed this via email and also a follow up call to ensure I knew where my order was and that really assured me and gave me confidence in the process.

My team has had a match rearranged and we need one of the shirts as soon as possible, I emailed in asking if what was in stock already could be sent and without hesitation or they arranged for it to be sent to be in 1-2 days via courier.

I cannot thank KitKing enough and they have an amazing team around them who supports their customers in any way they can.

16 september 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

AO KitKing Competition

They were prompt with any and all correspondence. Lisa was efficient and helpful, especially when there were technical issues. Would work with them again.

12 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thankyou Lisa

Lisa was very helpful in sorting my order, one of the kits I ordered wasn’t available and she was very prompt in firstly contacting me and then secondly I getting a replacement organised.

9 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What a great company

What a great company! Had a problem regarding a double order and Lisa from KITKING sorted it all out within minutes!!!
***** Stars Service

6 september 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

This Company is fantastic and their…

This Company is fantastic and their Customer Service is exceptional. Only thing I was disappointed with was the Nike leggings they where not long enough for my daughter who has long legs, so she wouldn't even try them on and I wouldn't blame her, you just had to look at them to know they where going to be too short.

4 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Order correction

Order delivered 23/8/24 with a shirt that was incorrectly printed.

Emailed the sales team and this was dealt with within 48hours, rapid response and great communication from Matthew.

The new shirt arrived yesterday, A week after the original being delivered. So quick I didn’t get chance to feel frustrated at the first being wrong!

Thanks Matthew and Kitking Team!

30 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Secondary school uniforms available in…

Secondary school uniforms available in child sizes. My son wears Nike youth M so that’s what I ordered - when it arrived it said v clearly in the label that it was Enfant/Child M and I was told no refunds or returns available. If you are using Youth to describe your sizing of Nike products, be aware that Nike Youth is a group of sizes separate to child / adult. Waste of £70.

15 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

To long wait time for 1 item

My daughter’s new club have a shop to purchase training wear. Ordered a training shirt 2 months ago still not arrived. Cant understand why it’s taking so long yet allows you to order more and pay for it. System needs a rethink
As single items seem be taking to long or forgotten. Constantly chasing with little updates about this. Happy to take the Money tho .

28 augustus 2024
Review zonder uitnodiging

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