No transparency or communication once a claim is submitted. Unless you follow up you wont receive any updates. They tend to say the delay is caused by the vet providing notes and documents but they... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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No transparency or communication once a claim is submitted. Unless you follow up you wont receive any updates. They tend to say the delay is caused by the vet providing notes and documents but they... Toon meer
Bedrijf heeft geantwoord
I've been really impressed with this pet insurance company. Customer service has been fantastic. Every email I've sent has received a quick, helpful reply. Claims have been smooth with zero hassle, w... Toon meer
Bedrijf heeft geantwoord
We received a free months pet insurance for our new puppy, he had a little accident within that month, I easily submitted the claim and within a quick turn around Knose had placed the funds straight i... Toon meer
Bedrijf heeft geantwoord
As soon as I submit a claim, it is acknowledged. There is usually a 5-7 day wait for confirmation of payment which has always been what I expected. I have telephoned - only once - and was given info... Toon meer
Bedrijf heeft geantwoord
Our purpose is to make Australian pets the healthiest and happiest in the world. Knose Pet Insurance offers comprehensive insurance coverage and a range of benefits to protect your beloved dog or cat. With Knose, you can choose your preferred Annual Limit up to $25,000 while enjoying no sub-limits or hidden costs.
PO Box 1370, North Sydney, 2059, Sydney, Australië
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Heeft 84% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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We definitely would recommend all the fur parents to join Knose. They are very professional, responsive and supportive for my dog, Tilly. One example is when Tilly have torn her cruciate ligament and we managed to quickly get the pre approval done by them for the surgery. Their communication is definitely a plus either through phone and email. Thank you.

Antwoord van Knose Pet Insurance
Knose has been helpful and kind throughout every claim for our boys. We are so grateful for the benefits received through this insurance. It has certainly been worth it.

Antwoord van Knose Pet Insurance
Even though I had to make a phone call 1 week after my claim was logged because apparently the computer hadn’t recognised my paperwork……My claim was then fast tracked and was finalised within 24hrs.
Very friendly and efficient over the phone staff…
Fabulous service…….Thankyou

Antwoord van Knose Pet Insurance
The claims process is always very easy with Knose, the claims experience would be better if they could be integrated with the system where you pay the Gap at the veterinarian. However, I guess they want to scrutinise each claim to insure it's correct and payable.

Antwoord van Knose Pet Insurance
Everyone that I had spoken to was very lovely and so helpful and understanding with all my questions.

Antwoord van Knose Pet Insurance
Quick response, kept updated with progress and received refund promptly

Antwoord van Knose Pet Insurance
Great service and quick return once all information receivved

Antwoord van Knose Pet Insurance
The claims process was quick and easy. I would rate them five stars if you could do a no gap claim straight at the vet.

Antwoord van Knose Pet Insurance
Ease of process and regular updates without having to prompt: fabulous service throughout!

Antwoord van Knose Pet Insurance

Antwoord van Knose Pet Insurance
Knose has always been there for us. Claims are easy and turnaround times are fast and we never have to argue anything. Despite no gap pay we will likely stay for life unless the quality in service changes.

Antwoord van Knose Pet Insurance

Antwoord van Knose Pet Insurance
Easy to submit claim, and very quick payment

Antwoord van Knose Pet Insurance
Any time I had to speak or email knose team they were always polite. Caring. Helpful.
Claim was delt with in a very timely and professional caring way

Antwoord van Knose Pet Insurance
⭐⭐⭐⭐⭐ Excellent Pet Insurance – Highly Recommended
I’ve had a fantastic experience with this pet insurance company. Their coverage is comprehensive and gives me real peace of mind knowing my pet is protected in case of unexpected illness or accidents.
The claims process is quick and straightforward, and I’ve always found their customer service team to be helpful, responsive, and professional. Reimbursements are processed efficiently, which makes a huge difference when dealing with expensive vet bills.
What I appreciate most is the transparency—there are no hidden surprises, and everything is clearly explained from the beginning. It’s clear they genuinely care about pets and their owners.
Overall, this is a reliable and trustworthy insurance provider. I would definitely recommend it to any pet owner looking for quality coverage and great service.

Antwoord van Knose Pet Insurance
So great each claim I have put through has been paid 90% I’m really happy with the service and experience with KNOSE

Antwoord van Knose Pet Insurance
I appreciated the clear communication throughout the claims process, particularly the regular email updates and the prompt, helpful responses to any enquiries.

Antwoord van Knose Pet Insurance
The claim process is generally easy and the communication is great.

Antwoord van Knose Pet Insurance
Seamless processing quick and simple

Antwoord van Knose Pet Insurance
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