Laura & Linda Charleston Reviews 

63
•
TrustScore 2.5 uit 5

2,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Absolutely the worst online shopping experience I've ever experienced! Do yourself a favor and find another place to shop. Advertising reflects USA location, but my item was shipped from China. Not o... Toon meer

Beoordeeld met 4 van de 5 sterren

I haven’t found a way to rate/review the products I purchased on the site…particularly the gorgeous, stunning, colorful sweater I received last week. I would like to let others know it did not go over... Toon meer

Beoordeeld met 5 van de 5 sterren

I bought a dress that ended up being too small. I contacted them on a weekend in regards to returning it or exchanging it. I received help immediately which I was surprised at but welcome it. I had... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Do not order from them. They have a 100% return policy which isn’t true. They offer a small amount to keep. They want you to ship it back to China when the store is supposed to be in US. My dress m... Toon meer

Bedrijfsgegevens

  1. Kledingwinkel

Geschreven door het bedrijf

About Laura & Linda Charleston We are Laura & Linda, sisters and founders of Laura & Linda Charleston — a brand built on over 28 years of dedication to timeless style, comfort, and quality. Since 1998, our focus has been simple: to create collections that women can rely on every day. What began as a shared appreciation for well-made, elegant clothing has grown into a brand trusted by women who value pieces that feel as good as they look. We believe that fashion should never be overwhelming or trend-driven, but instead refined, wearable, and enduring. Each item in our collection is carefully selected with attention to detail, fit, and fabric. We prioritize comfort without compromising elegance, ensuring that every piece supports a woman’s confidence and sense of ease throughout her day. Our designs are not about following fast-changing trends, but about offering timeless options that remain relevant season after season. At Laura & Linda Charleston, we are committed to consistency and quality. We work closely with our partners to ensure that every product meets our standards, and we continuously improve our collections based on customer feedback and experience. For us, this brand is more than just clothing — it is about creating a reliable experience for women who appreciate thoughtful design, understated elegance, and lasting comfort. We are grateful for every customer who has been part of our journey, and we remain dedicated to serving you with care, transparency, and attention. With love, Laura & Linda


Contactgegevens

2,4

Slecht

TrustScore 2.5 uit 5

63 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,4

Alle reviews

(63)

63 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Don’t be fooled by how nice they look online

The clothes look so nice online, however they are cheap clothes from China. The front of my dress was longer than the back.
When I requested a refund they advised shipping will cost me over $30 to return to China. I’d rather buy from SHEIN, they at least take returns with no problems.
When I pushed back they offered me a $19 credit and keep the dresses, then they offered a 30% credit and my current offer is a 60% credit. Still fighting….

6 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

BUYER BE WARE!!

BUYER BE WARE!!! Read the fine print on return policy before purchase. I got stung and was only offered 30% for a returned dress. Too costly to return items to China.

4 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I think this is a fraudulent and fake company

Perhaps buyer beware and I should have read these reviews before purchasing. This company purports to be in Charleston, SC...they are in fact in China. They do not have actual customer service. I purchased two dresses, and spent well over $100. Based on their sizing chart, I purchased an XL. The clothing arrived, no tags inside, made of what looks like acetate. At BEST this size is a small or medium. I requested a refund, they told me it would be $37 to ship it oversees and then later I'd get my refund. I've searched throughout and I can't find the actual store that they say exists in Charleston. Their Facebook page appears to be fake pictures. I've reported them to Facebook as well. All I want is my money back. Please do not buy from this company.

29 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The sandals did not fit me

The sandals did not fit me. I wanted to return them. They offered to exchange it for another size which would not work and then they told me the return would be costly due to high shipping prices back to China and I ended up getting eight dollars refund and keeping a product which did not fit me. Photographs on the website look like there is a physical store in presumably Charleston. I did not see any fine printabout shipping to China.. I find these very misleading practices and will never order from them again.

20 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not buy from this site

Do not buy from this site. The sandals I bought we cheaply made with no structure. They feel like they were made from a pool noodle foam. The color was nowhere near what was pictured on the site. I asked for a full refund and was required to send the product back at my expense to receive a full refund. Since the sandals would need to be shipped back to China I settled for a partial refund way below what I paid.

6 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible

Terrible! Sandals arrived with a stain on the strap. Was told to try and clean the stain with soap and water. Didn't work. Was then told I would have to pay to ship them back to China. Finally negotiated a 50% refund back to my credit card. Day 11 and still waiting…

5 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very positive

Very positive. Received 2 items out of 3 that did not fit. They replaced them without issue. My only negative comment is how long it takes to receive items.

20 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This is a scam company

This is a scam company. You can tell by the website. The model has the same stance and sunglasses in each picture. The site also states Anniversary sale ends tonight, it says that every day. The dress I ordered was low quality and I was going to return. They make you return to China at your own expense. They only offered to give me 30% of my price paid and keep the dress. I tried to find their business, there is no listing of a business call Laura and Linda. Total scam. Do not fall for it.

16 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Buyer Beware

Buyer Beware. The dresses I thought were cute and reasonably priced were very cheaply made (as in not even an actual hem and very cheap fabric. It will cost me $37 to ship them back OR I can spend $37 to get more cheap crap and keep the original crap. What a deal!

15 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Fake

Fake! Horrible quality….return policy is take 30% refund or ship to China.
There is no location in Charleston.
Do not buy from them!!!!

14 mei 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I did get my order, but can't return

I did get my order, albeit quite a delay. Now I want to return two of the items and am not getting any response. Lesson learned. Google any company you're not familiar with. It does appear I either got scammed or the company is very disorganized.

15 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have tried to contact this business…

I have tried to contact this business to find out the procedure for a return. I have sent several emails over the last few days and - I have not been contacted. I’m extremely disappointed - also there is no phone number for customer service.

12 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Beware of this company that is just another company shipping out of China while promoting they are in Charleston S.C.

This company makes you think they are in Charleston S.C. but they are a company out of China. Communication is awful and item takes forever to get.
When I finally received my item it was the wrong color. I have not been able to get anyone to get back to me on returning the item and crediting my account. I would not buy from them again. Please beware and check reviews on companies that pretend they are in the US but are not.

8 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible merchandise and bad return policy

This merchandise is very, very cheap. One dress I bought almost felt like a thin plastic material. Another was in a size small but was about 4 sizes too big. The merchandise is sent from China and it took over two weeks for delivery. To return an item you need to send it back to China!!!!! Hardly worth it. I wouldn’t recommend buying from this company. Also, don’t be fooled by the huge discounted price. Probably only costs about $4 to make.
I absolutely ordered from this company. I ended up taking a 30% credit rather than sending back the merchandise. The dress will be donated to charity. It fits like a sack.

8 mei 2026
Review zonder uitnodiging
Logo Laura & Linda Charleston

Antwoord van Laura & Linda Charleston

Hi,

We’re sorry to hear about this experience. However, after reviewing our records, we were unable to clearly match this review to a verified order in our system. Because of that, we believe there may possibly be some confusion with another online store or order.

That said, we always want to help where we can. We take product quality and customer satisfaction seriously, and many customers have been very happy with their purchases and the support provided by our team.

If you did place an order with us, please feel free to contact our support team directly with your order number so we can look into this properly and work toward a solution together.

Beoordeeld met 1 van de 5 sterren

This is a scam!

This is a scam! The clothes look nothing like what was advertised. My suspicion peaked when it took 4 weeks for an expedited shipment from Charleston, SC, to Atlanta, GA. The fabric is thin and poorly stitched. The label says made in China.

9 mei 2026
Review zonder uitnodiging
Logo Laura & Linda Charleston

Antwoord van Laura & Linda Charleston

Hi,

After reviewing our records, we could not find any order connected to the details provided in this review. Because of this, we believe there may be confusion with another online store.

If you believe this review was intended for us, please feel free to contact our support team directly with your order details so we can look into it properly for you.

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