Absolutely the worst online shopping experience I've ever experienced! Do yourself a favor and find another place to shop. Advertising reflects USA location, but my item was shipped from China. Not o... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I haven’t found a way to rate/review the products I purchased on the site…particularly the gorgeous, stunning, colorful sweater I received last week. I would like to let others know it did not go over... Toon meer
I bought a dress that ended up being too small. I contacted them on a weekend in regards to returning it or exchanging it. I received help immediately which I was surprised at but welcome it. I had... Toon meer
Bedrijf heeft geantwoord
Do not order from them. They have a 100% return policy which isn’t true. They offer a small amount to keep. They want you to ship it back to China when the store is supposed to be in US. My dress m... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
About Laura & Linda Charleston We are Laura & Linda, sisters and founders of Laura & Linda Charleston — a brand built on over 28 years of dedication to timeless style, comfort, and quality. Since 1998, our focus has been simple: to create collections that women can rely on every day. What began as a shared appreciation for well-made, elegant clothing has grown into a brand trusted by women who value pieces that feel as good as they look. We believe that fashion should never be overwhelming or trend-driven, but instead refined, wearable, and enduring. Each item in our collection is carefully selected with attention to detail, fit, and fabric. We prioritize comfort without compromising elegance, ensuring that every piece supports a woman’s confidence and sense of ease throughout her day. Our designs are not about following fast-changing trends, but about offering timeless options that remain relevant season after season. At Laura & Linda Charleston, we are committed to consistency and quality. We work closely with our partners to ensure that every product meets our standards, and we continuously improve our collections based on customer feedback and experience. For us, this brand is more than just clothing — it is about creating a reliable experience for women who appreciate thoughtful design, understated elegance, and lasting comfort. We are grateful for every customer who has been part of our journey, and we remain dedicated to serving you with care, transparency, and attention. With love, Laura & Linda
Contactgegevens
Verenigde Staten
- support@lauralindacharleston.com
- lauralindacharleston.com
2,4
Slecht
63 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 7% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Buyer beware
Purchased a dress for $54.00.
Dress did not fit properly. Zipper in the back was all bunched up in an area.
They offered me to exchange but a size bigger would be too big.
They told me I can keep the dress and they would give me $10 back. I will never use the dress so I will donate it to charity.
Do not order from this company if you can’t try it on ahead of time
8 april 2026
Review zonder uitnodiging
No easy refunds
Due to international shipping, item took longer than anticipated to arrive. Once arrived, dress was poor quality and asked for the "easy" return & refund. It took over a week of back & forth emails for the co. to offer full refund. Though never giving the option to return, spoke of the high cost to return internationally. Company not based in Charleston, international entity.
Not even sure the proclaimed sisters are real.
28 maart 2026
Review zonder uitnodiging
Antwoord van Laura & Linda Charleston
Hi Danielle,
Thank you for taking the time to share your feedback — we truly appreciate it.
We’re sorry to hear that your experience didn’t meet expectations. That’s absolutely not the standard we aim to deliver.
Our team is fully committed to making things right, and we’ve already reached out to you directly to ensure a proper resolution. Customer satisfaction and support are very important to us, and we always work to find a fair and efficient solution for every situation.
We are continuously improving our product quality, fulfillment process, and overall customer experience to better serve our customers.
If there is anything still open, please don’t hesitate to reply to our message — we’re here to help 🤍
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.