I got customized backpack for my niece n doll , she is delighted to have those. Love the customization options they offer. In past I also got accessories ,very unique n cute products. Just that they... Toon meer
Bedrijf heeft geantwoord
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My little great granddaughter Maisy, who will be 1 year old on Saturday, absolutely loves her cute little Leyadoll we gave her for Christmas. She is an adorable little personalised Pudding baby girl... Toon meer
Bedrijf heeft geantwoord
Avoid!!! Very poor service and never actually received the item but when questioning them I was just getting ignored and told completely different story. I wouldn't believe how dismissive they wer... Toon meer
Bedrijf heeft geantwoord
I am quite disappointed in my doll. But I will give the positives first. My granddaughters name was spelt correctly on both sides of her jacket. The size and her colours are lovely and I would have be... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We Offer the Best Personalized Doll for Babies & Toddlers.
Contactgegevens
RM 2209, 22/F, 655 NATHAN ROAD, Moonkok, Hong Kong
- +852 6098 4328
- help@leyadoll.com
- leyadoll.com
4,0
Goed
1K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Purchased Personalized Crayon Charles
Purchased Personalized Crayon Charles - Montessori Doll for my great nephews 1st Birthday he absolutely loves it!
1 oktober 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi there, thank you so much for sharing this sweet message! 💕
We’re overjoyed to hear that your great nephew loves his Personalized Crayon Charles – Montessori Doll — what a perfect 1st birthday gift! 🎂
It’s such a joy knowing our doll could be part of this special milestone. Wishing your little one endless smiles and happy playtime! 🌷
Quick delivery
Quick delivery, no issues.
Bought for my granddaughter and she loves it.
Excellent quality.
Would recommend.
22 oktober 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Gillian, thank you so much for your kind review! 💕
We’re delighted to hear that your granddaughter loves her doll and that everything arrived smoothly.
It means a lot to know you’re happy with the quality — your recommendation truly warms our hearts. 🌸
Wishing your little one endless cuddles and smiles! 💖
So far I have had 2 of these dolls for…
So far I have had 2 of these dolls for my granddaughter and she loves them so much. I like that some of the profits go to helping children that need hare lip and cleft palet operations around the world
16 oktober 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Lynsey, thank you so much for your heartfelt message! 💕
It means the world to us to hear that your granddaughter loves her Leyadolls — and we’re truly grateful for your kind words about our partnership with Smile Train.
Knowing that every purchase helps children around the world receive life-changing cleft surgeries inspires us every day. 🌍💖
Thank you for being part of this meaningful journey with us!
Avoid!!
Avoid!!!
Very poor service and never actually received the item but when questioning them I was just getting ignored and told completely different story. I wouldn't believe how dismissive they were. 3 weeks later still no doll or refund receive. Wouldn’t recommend!!!?
1 oktober 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi there! So sorry for the frustration this has caused you. We understand how frustrating it is when an order is delayed and when it feels like you're not being heard. Please know we never intend to ignore our customers — this is not the standard we hold ourselves to. We'd like to look into this case again and resolve it properly for you.
Could you please provide your order number so we can investigate the shipping status with our carrier? If your package is truly lost, we’ll work on a resolution right away, whether that’s a replacement or a refund. Let me know how you’d like to proceed, and I’ll personally make sure this gets handled properly. 💖
Frustrated and dissatisfied
Frustrated and dissatisfied, requested a refund after waiting 11 days without shipping notification. To date, have received 2 different tracking numbers for one order. Order is still in China. Customer service is poor at best. My strongest recommendation is, DON'T!!!
26 oktober 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi there, we’re so sorry for the frustration you’ve experienced. 💗
We’ve checked your order — it was shipped within 2 days and is now with USPS for final delivery. The two tracking numbers you received belong to the China and local shipping stages.
Our team has also reached out to you via email to follow up personally. Please check your inbox or spam folder for a message from “Leyadoll.” We’ll make sure your issue is resolved soon. 🌷
Poupée jolie 🌸
Nous avons reçu la magnifique poupée LEYADOLL.
Livraison rapide, colis bien protégé.
Poupée de qualité et en plus personnalisée.
C’est un cadeau idéal pour une petite fille.
Je suis très satisfaite et contente de mon achat.
Bonus : le service clientèle est efficace et à l’écoute.
24 oktober 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Merci infiniment pour votre adorable message 🌸 Nous sommes ravis que votre poupée Leyadoll vous plaise et que la livraison se soit bien passée ! C’est un vrai bonheur de savoir qu’elle a fait un si joli cadeau 💖 Votre satisfaction est notre plus belle récompense — merci pour votre confiance 💕
Une déception ++
Je donne une étoile puisqu'il faut en mettre une pour laisser un avis. Nous avons commandés plusieurs poupée pour nos enfants sauf que le colis a été apparemment livré sauf que nous en l'avons jamais eu. Nous avons fait le tour des voisins, des points relais, des bureau de poste, rien. En contactant le site, ils nous disent de contacter l'entreprise de livraison en nous donnant un contact erroné, et nous dise que si nous dépassons le délais, ils ne seront plus responsable. Sauf que la réponse est longue et le temps passe et toujours pas de poupée. Grosse déception.
26 september 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Adam! So sorry for the frustration this has caused you. I completely understand how upsetting this must be. We’d love to get this sorted for you as soon as possible.
Could you please provide your order number so we can investigate the shipping status with our carrier? If your package is truly lost, we’ll work on a resolution right away, whether that’s a replacement or a refund. Let me know how you’d like to proceed, and I’ll personally make sure this gets handled properly. 💖
Great experience and product
I really wanted to get a doll for my new granddaughter as a Christmas gift, but her name was longer than the advertised allowance of space. I reached out to the company and they wrote right back to me explaining they would try their best to accommodate me and they did! I just received the doll and her little bassinet set. It is perfect for my granddaughter to play with in her first few years, then I plan to get her a bigger doll. Overall, it only took less than 2 weeks from order date to my doorstep. That is not bad, and neither is the price for such good quality and personalized items. Overall it was a great experience with the company and product. When you go into their site and your account, it does give you a tracker for your item and they also send emails to keep you posted. Thank you to the Leyadoll staff for doing a great job all around!
16 oktober 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Ruby, We’re so happy to hear your granddaughter loves her personalized doll and bassinet set! Thank you for trusting us to make her special Christmas gift — your kind words truly mean a lot 🥰 Have a nice day!💖
Great product!
My granddaughter just loves her new Leya doll!
It is exactly what they show on their website. A great quality product!!!
15 oktober 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Vicki, thank you so much for your lovely feedback! 💕
We’re over the moon to hear that your granddaughter loves her new Leyadoll — that truly means the world to us. 🌸
Your kind words about our quality and design made our whole team smile!
Sending lots of hugs to you and your little one 💕
This company deserves more than five…
This company deserves more than five stars. Their customer service is very courteous and they respond quickly to any questions.
I ordered several items for my first granddaughter and many were personalized beautifully. The dolls are absolutely adorable. The one that talks and has music is precious.
I am very pleased with everything that I ordered and it didn’t take long to arrive
Trust is the keyword for this review
You can trust this company for good quality - safe products and great customer service
4 oktober 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Donna, thank you so much for your incredibly kind words! 💛 We’re truly grateful for your trust and thrilled to know you’re happy with the dolls and personalized items for your granddaughter. It means the world to us to hear that you’re pleased with both our products and service. 🧸✨
Your support and trust inspire us to keep creating joyful, high-quality products and to continue delivering the best customer experience possible. We hope our dolls bring many smiles and precious memories to your family! 💖
Beautiful doll
Beautiful doll, arrived in good time as described, well made, had personalised and everything is perfect 10/10
3 oktober 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Sharon, Thank you so much for your lovely review! 💛 We’re thrilled to hear that your doll arrived on time and exactly as described. It’s wonderful to know that you’re happy with the quality and the personalization — 10/10 makes our day! 🌟🧸
We truly appreciate your support and hope the doll brings lots of joy and smiles. 💖
I have purchased three dolls
I have purchased three dolls, and I absolutely loved all of them. The first two were for newborn babies, and the last one, a Montessori doll, was a birthday gift for my six-year-old daughter. They are all beautiful and of excellent quality. I highly recommend them.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Dayanis, Thank you so much for your wonderful review! 💛 We’re truly delighted to hear that you loved all three dolls — from the newborn gifts to the Montessori doll for your daughter’s birthday. It means a lot to us knowing they’ve brought joy to such special moments. 🎁✨ Your kind words and recommendation make our day, and we hope each doll continues to bring smiles and happy memories to your family. 🧸💖
Website was easy to navigate
Website was easy to navigate, Princess Breeze was as beautiful and as soft as advertised. Shipping was a little longer than I expected, but it still arrived for my granddaughter’s first birthday.
27 augustus 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Maria, Thank you so much for your kind words! 💛 We’re so happy to hear that you found our website easy to use and that Princess Breeze was just as beautiful and soft as you expected. Knowing she arrived in time to celebrate your granddaughter’s first birthday makes us truly delighted! 🎉
We appreciate your patience with the shipping and hope your little one enjoys many special moments with her new friend. 🧸✨
Great company to work with
Good communication about shipping. Quick responses when contacted. Bought two products and was very happy with both of them. Will definitely be purchasing more.
20 september 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Sandra, thank you so much for your kind words and wonderful support 💖! We’re thrilled to hear that you were happy with both products and our service. It truly means a lot to us. 🌟
We can’t wait to create more special moments for you in the future — your satisfaction is always our top priority 💕
I ordered and am very happy with this…
I ordered and am very happy with this sweet doll. Such a soft doll and it just looks so happy. The fabrics used are top quality. I’m so pleased that I’m ordering 3 more for Christmas gifts!
29 september 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Betsy, thank you so much for your lovely words and for sharing your experience with us! 💖 We’re over the moon to hear that you love your Leyadoll — knowing that its softness, cheerful design, and high-quality fabrics brought you joy truly means a lot to our team. 🌷
It’s wonderful to hear that you’re choosing more dolls as Christmas gifts — we hope they’ll bring the same happiness and warm smiles to your loved ones too. 🎁✨
The doll is high quality
The doll is high quality, very soft! And when I had a problem, the customer service was quick and effective fixing it. I recommend it.
29 september 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Aline, Thank you so much for your wonderful review! 💖 We’re delighted to hear that you’re happy with the quality and softness of your Leyadoll. It’s also great to know that our customer service team was able to resolve your issue quickly and effectively — your satisfaction is always our top priority. 🌟
We truly appreciate your recommendation and hope your doll continues to bring lots of joy and smiles! 🌷✨
Ordered 9 days ago
Ordered 9 days ago, payment taken and order still unfulfilled. So much for quick delivery!
19 september 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Estelle, I’m so sorry for the frustration. Your order includes a personalized, handcrafted doll, so it needs a little extra time. The good news is your parcel shipped on September 15 and is now in transit to your local post office/country. A shipping confirmation email with the tracking link was sent the same day — please also check your spam/promotions folder.
Such an adorable doll
Such an adorable doll, was apprehensive ordering on line but would not be concerned about buying another from them
Embroidery perfect workmanship perfect
18 september 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Jane, Thank you so much for your kind words! We’re overjoyed to hear that you love your doll. 🌸 It truly means a lot to us that you would feel confident ordering again. Your support brings us so much encouragement—we can’t wait to create more special Leyadolls to bring smiles to you and your loved ones. 💖
Perfect gift
My family and just love these Leyadolls!! The beauty and quality is perfection and the joy it brings our children to see their names printed on the front of the dress is priceless.
16 september 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Lana, Thank you so much for your wonderful words 💕 We’re thrilled to know your family loves Leyadoll! Hearing that the beauty, quality, and personalization bring joy to your children truly means the world to us. 🌸 Your support inspires us to keep creating dolls that make every gift feel extra special. ✨
Sweetest baby doll!!
Sweetest baby doll!!! My 1 year old was delighted to receive this gift. She even kissed her new baby many times and she’s never done this before to any of her toys. 👼
12 september 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Lesley, Thank you so much for your kind words 💖 We’re overjoyed to hear that your little one is already giving kisses to her new Leyadoll — that’s the sweetest thing ever! Moments like these are exactly why we do what we do. We hope her new baby doll brings her endless comfort, love, and smiles. 🌸
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