My daughter loves her Leya doll! Lovely product with nice, soft materials. I had ordered two and they both were delivered packaged properly with their extra gift bags. I am already planning on pur... Toon meer
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I got customized backpack for my niece n doll , she is delighted to have those. Love the customization options they offer. In past I also got accessories ,very unique n cute products. Just that they... Toon meer
Bedrijf heeft geantwoord
My little great granddaughter Maisy, who will be 1 year old on Saturday, absolutely loves her cute little Leyadoll we gave her for Christmas. She is an adorable little personalised Pudding baby girl... Toon meer
Bedrijf heeft geantwoord
Avoid!!! Very poor service and never actually received the item but when questioning them I was just getting ignored and told completely different story. I wouldn't believe how dismissive they wer... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We Offer the Best Personalized Doll for Babies & Toddlers.
Contactgegevens
RM 2209, 22/F, 655 NATHAN ROAD, Moonkok, Hong Kong
- +852 6098 4328
- help@leyadoll.com
- leyadoll.com
4,0
Goed
1K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Sweetest baby doll!!
Sweetest baby doll!!! My 1 year old was delighted to receive this gift. She even kissed her new baby many times and she’s never done this before to any of her toys. 👼
12 september 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Lesley, Thank you so much for your kind words 💖 We’re overjoyed to hear that your little one is already giving kisses to her new Leyadoll — that’s the sweetest thing ever! Moments like these are exactly why we do what we do. We hope her new baby doll brings her endless comfort, love, and smiles. 🌸
Good products something different
I ordered the my first soft book for my Granddaughter so cute and she liked it she’ll enjoy it for an awhile definitely. Will order a dolly in near future for sure.
8 september 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Diana, Thank you so much for sharing your experience! 💕 We’re delighted to hear your granddaughter enjoys her first soft book — that’s exactly what we hope for. 🥰 We’ll be so excited to welcome you back when the time comes to find her a dolly! ✨
Loved the Doll
The doll I received was beautiful, very baby proof and packed well with special messages to stick on the gift bag that was also supplied.
Loved it all
21 juli 2025
Antwoord van Leyadoll
Hi Rosemary, thank you so much for your kind words! 💕 We’re truly delighted to hear that you loved the doll, the packaging, and the little extra touches. It warms our hearts to know your gift brought such joy. 🥰
Your support means the world to us, and we can’t wait to keep creating more special moments for you and your loved ones. ✨
Antwoord van Leyadoll
Hi there, Thank you so much for your lovely words! 💕 We’re thrilled to know you’re happy with the quality of our products — your support means everything to us. ✨
My Leya Doll was never delivered…
My Leya Doll was never delivered despite the fact that the company says it was. I tried my best to work with them to track the package and went back and forth with the shipper and no one was willing to take responsibility for the lost doll. They also would not credit me back!! I have diluted the charge with my cc company!!
18 augustus 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Susan, We are very sorry to hear about your experience and fully understand how upsetting it is not to receive your order. Please rest assured that we take every delivery issue seriously and always strive to assist our customers with care.
According to the shipping carrier’s records, your package was marked as delivered and placed in your mailbox, with a delivery photo provided. That said, we completely understand your frustration when the item is not in your hands, and we sincerely apologize for this situation.
We have proactively reached out to you to continue following up on this matter and will do our best to assist you in resolving the issue.
Customer satisfaction is very important to us, and we truly hope to resolve this for you.
Wrong spelling of my grand daughter…
Wrong spelling of my grand daughter name supposed to be KASSIE not KASSI
21 juli 2025
Antwoord van Leyadoll
Hi Marilyn, We’re truly sorry to hear about your disappointment. 🌸 The name was engraved exactly as it was entered at checkout, and once produced and shipped, changes can’t be made. We completely understand how important it is for your granddaughter’s name to be spelled correctly, and our customer service team has already reached out to you directly to assist with possible solutions.
Honest and trustworthy
I didn’t know about Leyadoll. I saw the add on Facebook. I ordered dolls and have problem with the package. Not company related but they fix for me . Very trustworthy and reliable. I already bought so many dolls for my granddaughter for very short time because I love how they are made so nice and so soft. I just keep buying. Who ever buys from them they not be disappointed. 100 stars from me. Thank you so much.
17 augustus 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Sanja, thank you so much for your heart-warming review! We’re delighted to know you find Leyadoll trustworthy and that our dolls have brought joy to your granddaughter. 🌸 Your “100 stars” mean the world to us — we’re so grateful for your trust and continued support. 💕
I purchased this doll for my Great…Niece DEMI!!
I purchased this doll for my Great Niece Demi for her 1st birthday - she LOVED IT!!! It is the cutest doll with all learning parts on it.
1 juli 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Cookie, We’re so happy to hear that little Demi loved her doll for her 1st birthday! 🎉 It means the world to us knowing our doll could be part of such a special moment. Thank you for your kind words! Have a nice day!🌸
Love ❤️ the Leyadoll
Love ❤️ the Leyadoll. Just adorable, soft and cuddly.
23 augustus 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Cathy, we're grateful for your kind words and your support. We hope to have the opportunity to serve you again in the future. Have a nice day!
Beautiful doll…
From start to finish the communication was great. I needed a 7 letter name on my doll which they arranged. The doll arrived swiftly and is absolutely beautiful. It’s going to be for my first granddaughter and she will love it. Will definitely be purchasing more.
21 augustus 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Caroline, thank you so much for your wonderful review! We’re delighted to hear the doll arrived quickly and that you loved the personalization. 🥰 Knowing it’s for your first granddaughter makes it even more special — we can’t wait to create more dolls for you in the future! 🌸
Very well made and adorable .
14 augustus 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Martha, Thank you so much for your kind words! We’re so happy you find the doll well made and adorable, Thank you for choosing us and for sharing your experience with others. Have a nice day🥰.
Such a beautiful dolly and especially…
Such a beautiful dolly and especially good for a keepsake :)
12 augustus 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi there, We're grateful for your kind words and your support. We hope to have the opportunity to serve you again in the future. Have a nice day!💕
Love it it was a birthday present for…
Love it it was a birthday present for my granddaughter‘s second birthday. She absolutely loves it.
20 juni 2025
Antwoord van Leyadoll
Hi Jan, Thank you so much for sharing this lovely feedback 💕 We’re so happy to hear that your granddaughter loves her birthday present and that it made her second birthday extra special. Moments like these are exactly why we do what we do 🌸
Wishing you and your granddaughter many more happy memories together!
I simply love the Leyadoll
I simply love the Leyadoll and especially my granddaughter she’s 1yr. It’s well made and so soft to touch. I highly recommend this doll.
8 augustus 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Cary, Thank you so much for your heartwarming words 💕 We’re delighted to hear that both you and your granddaughter love the Leyadoll, and that its softness and quality have brought joy to her. Your recommendation truly means the world to us 🌸
Wishing you and your granddaughter many more cuddly and happy moments together!
Great purchase
The doll was perfect and my daughter absolutely loves it. Definitely well made and worth ordering
5 juni 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Kira,Thank you so much for your lovely review! We’re so happy to hear that your daughter loves her doll — that truly means the world to us. Knowing it brought joy to your family makes everything we do worth it. Wishing you and your little one many magical moments ahead!💖
I have bought four Dolls dolls so far
I have bought four dolls so far. They are soft n lovable and perfect for little or. Bigger hands. The embroidery of their name is the best !!
2 augustus 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Deb, Thank you so much for your kind words and continued support! We’re absolutely thrilled to hear that you’ve brought home four Leyadolls already — that truly means the world to us. So happy to hear you love their softness and the name embroidery! Wishing you many more cuddly moments ahead!
Très jolie poupée
Très jolie poupée. Je suis malgré tout déçue par la broderie du prénom qui est un simple thermocollant. C'est vraiment dommage
30 juli 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Karine, Merci beaucoup pour votre retour et pour vos aimables mots sur notre poupée 💖
Nous sommes vraiment désolés d'apprendre que la personnalisation n’a pas répondu à vos attentes.
Nous tenons à vous assurer que chaque prénom est soigneusement appliqué avec une technique pensée pour la sécurité et la durabilité. Cependant, nous comprenons parfaitement votre déception et la transmettrons à notre équipe de production pour amélioration future.
Merci encore pour votre confiance et votre soutien.
The dolls were of excellent quality
The dolls were of excellent quality. They came in a timely manner. My emails and questions were answered promptly.
26 juni 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Pamela, We're grateful for your kind words and your support. We hope to have the opportunity to serve you again in the future. Have a nice day!
I ordered quite a few personalised …
I ordered quite a few personalised items from this company on the 8th of July and I've sent loads of mails and they are ignoring me now this dolls etc were for a very special little girl I can't believe this is happening to me
8 juli 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Tracy, Thank you so much for your feedback. We’re truly sorry to hear that your experience hasn't met expectations — especially since this order was meant for such a special little one. We completely understand how important it is.
After carefully reviewing our records, we can confirm that we’ve responded to every email you sent. In our communication, we also explained that your order contains pre-order items, which are scheduled to ship after July 25th, in the order they were received. Additionally, we kindly asked if you’d prefer to cancel the order, but didn’t receive a response to that inquiry.
We sincerely apologize if our messages didn’t provide enough reassurance. Please know we’re still here and happy to help however we can. Our goal is always to make sure you feel supported and cared for throughout the process.
Thank you again for your understanding and continued support 💖
Received the doll finally after a…
Received the doll finally after a ridiculous long wait to open the parcel and find they have completely got my little girls name wrong! I checked back on my order summary to make sure I spelt everything correct which I had.
11 juli 2025
Review zonder uitnodiging
Antwoord van Leyadoll
Hi Lydia, We’re truly sorry to hear about the mistake on your order — that’s never the experience we want for our customers. We completely understand your frustration, especially after a long wait.
Please rest assured that your full refund has been processed. If there's anything more we can do to make this right, feel free to reach out. Your satisfaction means a lot to us.
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