Tracy S. in customer service at Liberty Healthshare breaks things down and makes them easy to understand. Medical billing is so confusing to me! It's comforting to know there's someone who can answer... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I really love working with Liberty Healthshare. The hold time is so short and everybody is very helpful and knowledgeable about the issues I have. I highly recommend them.
Bedrijf heeft geantwoord
They took payments which they were not allowed to. It wasn't stopped when I told them to stop. I've had in the past terrible experience with Liberty healthshare . The whole idea that a member has t... Toon meer
Every single interaction with Liberty and every single doctor visit or procedure any of my family has needed over the 15+ years of membership has gone very smoothly. We LOVE Liberty and how helpful th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Liberty HealthShare offers health-conscious individuals and families an affordable way to share medical care expenses in a like-minded community. Liberty HealthShare is not insurance. We are a Christian membership, non-profit organization where we help facilitate the voluntary sharing between members to pay each other’s medical costs.
Contactgegevens
4455 Hills and Dales Rd NW, 44708, Canton, Verenigde Staten
- (855) 585-4237
- libertyhealthshare.org
4,5
Uitstekend
228 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It really upset me when they refused to…
It really upset me when they refused to cover lab fees, even though I had been on the program for over six weeks… This detail is buried in the documentation and the laboratory did not catch it
We joined them because my wife had no other insurance options since she is not a US citizen… In the six months program was active. The program did basically nothing for us.… Well over $2000 down the drain for basically zero benefit
20 oktober 2025
Review zonder uitnodiging
Antwoord van Liberty HealthShare
Thank you for sharing your experience. As outlined in our Sharing Guidelines regarding the first two months of participation, medical expenses incurred during the first two months after a member’s Enrollment Activation Date are not eligible for sharing unless they are related to an accident, acute illness, or injury. Because the lab work occurred within this initial participation period, it unfortunately was not eligible to be shared among members.
If you have additional questions or concerns, please feel free to contact us directly at (855) 585-4237
Forever grateful <3
I have been a member of Liberty HealthShare for 10 years and I am very thankful for their services, their professionalism and their assistance. I went through breast cancer in 2022 and LHS helped me with the entire cost of the treatment. I will be forever grateful.
2 maart 2026
Review zonder uitnodiging
Antwoord van Liberty HealthShare
The highest praise and strongest recommendations come from the experiences of our members. We are deeply grateful for your years of dedication to our ministry. It has been an honor to walk alongside you every step of the way as you navigate your healthcare journey, and we wish you continued health and well-being.
We’ve been with them for almost 8 years…
We’ve been with them for almost 8 years now. They are always very courteous and helpful when we have questions or need assistance. I highly recommend them for your healthcare coverage.
13 februari 2026
Review zonder uitnodiging
Antwoord van Liberty HealthShare
Supporting and serving our members has been our highest priority since our founding in 1995. We take great pride in our dedicated team of representatives who are here to help you every step of the way. Thank you for the trust and confidence you place in our ministry through your continued membership.
The representative I spoke with today…
The representative I spoke with today (Theresa) was fantastic. Acknowledged my concerns and presented a solution while being professional and a pleasure to work with. Happy!
21 januari 2026
Review zonder uitnodiging
Antwoord van Liberty HealthShare
Supporting and serving our members has been our highest priority since our founding in 1995. We understand that managing medical expenses can be challenging, which is why we take great pride in our dedicated team of representatives who are here to support you every step of the way. We will be sure to share your kind words with Theresa. Thank you for your 5-star rating.
Member Services
As a new client, the support of member services has been excellent. The representatives have all been patient and couteous.
19 januari 2026
Review zonder uitnodiging
Antwoord van Liberty HealthShare
At Liberty HealthShare, serving our members is a calling, and your experience is always our top priority. Our Care Advocates reflect the heart of our ministry and are committed to serving with compassion, clarity, and integrity. They strive to make every interaction simple, stress-free, and informative. We are thankful for the opportunity to walk alongside our members in faith and care, and we remain deeply grateful for each of you. We will continue to do all we can to be worthy of your trust.
My husband and I have been customers of…
My husband and I have been customers of Liberty HealthShare for a couple of years. Communication and customer service is wonderful!
9 januari 2026
Review zonder uitnodiging
Antwoord van Liberty HealthShare
At Liberty HealthShare, serving our members is more than a responsibility—it’s a calling and the heart of everything we do. We care deeply, put our members first and foremost, and make them our top priority by focusing on their individual needs.
This commitment has earned us a high level of trust, reflected in our 4.5-star ratings on Google and Trustpilot. Without our members, we would not be able to carry out the vision, mission, and values that define this ministry. We remain committed to continually finding new ways to make your Liberty HealthShare experience both satisfying and rewarding.
Antoinette was great
Antoinette was great! So are many others I have spoken with like John Butine, Tracy Hughes.
22 december 2025
Review zonder uitnodiging
Antwoord van Liberty HealthShare
Thank you for sharing your experience with us. Your healthcare journey matters, and we’re delighted to hear that you’ve received excellent service.
At Liberty HealthShare, we take the time to listen and to understand the unique circumstances and needs of our members—because you matter to us. We remain committed to continually enhancing your Liberty HealthShare experience, making it both satisfying and rewarding.
Some of the ways we’ve done that include expanding our programs—such as adding dental and vision sharing options—lowering monthly shares and co-shares and working to keep costs down during a time of rising healthcare expenses. We also continue to prioritize the timely sharing of eligible medical expenses within 30–45 days.
Stefanie was fantastic
Stefanie was fantastic and incredibly patient in helping me resolve several issues with billing and questions about coverage. I couldn't have asked for a better experience and highly recommend Liberty Healthshare to everyone!
18 december 2025
Review zonder uitnodiging
Antwoord van Liberty HealthShare
Supporting and serving our members has been our highest priority since our founding in 1995. We understand that managing your own medical expenses can be challenging, which is why we take great pride in our dedicated team of representatives who are here to help you every step of the way. We'll be sure to share your kind words with Stefanie. The greatest praise and recommendations come from the experiences of our members. Thank you for your 5-star rating.
They really work WITH you
They really work WITH you. I get a live person who has a great attitude about helping me every time...its quite refreshing
11 december 2025
Review zonder uitnodiging
Antwoord van Liberty HealthShare
We understand that managing your own medical expenses can be challenging, which is why we take pride in our dedicated team of representatives who are here to help. Our Care Advocates are committed to ensuring every member has a positive experience—making the process simple, stress-free, and informative.
Caring for our members is at the heart of everything we do. We are grateful for the trust placed in us and remain committed to serving with integrity, compassion, and transparency. Our members’ confidence in our work is reflected in our 4.5-star Google rating and A+ rating with the Better Business Bureau.
I have been with Liberty Health Share…
I have been with Liberty Health Share for about 13 years. Recently the company has been adding extra billing rules that were not in place when I signed up. They will not pay for any bill under $200 (even after an AUA is met). This causes an issue in cases of providers breaking down a service into several bills even for the same date of service. Patients do not have control over this. Liberty won't make any exceptions which is rediculous. They also refuse to cover holistic services and continue to process my bills incorrectly even after I have explained to them mutiple times that the provider I see is a licensed MD with separate holistic services. Becuase they refuse to make notes in the processing dept, I am left with no choice but to call in every few months and spend hours on the phone explaning the situation over and over again. It also causes me to have to pay some of the bills on my own (especially lab work) and wait for reimbursement which they are extremely slow at. The two women helped me today (Antoinette and Ketrina) were very professional and understanding. They provided excellent customer service. Their care helps ease my frustrations a lot! I appreciate their diligence in helping me resolve issues at hand when they can.
11 december 2025
Review zonder uitnodiging
Antwoord van Liberty HealthShare
Jo, thank you for sharing your experience. We’re sorry for the frustration this caused and for the processing error on our end. If anything, else comes up or you have additional questions, please don’t hesitate to reach out—our team is here and happy to help.
We also want to express our appreciation for the confidence and trust you place in our ministry through your continued membership.
Antoinette was SO helpful and kind
Antoinette was SO helpful and kind! She answered all of our questions on a 40 minute phone call.
10 december 2025
Review zonder uitnodiging
Antwoord van Liberty HealthShare
Thank you for sharing your experience with us. Your healthcare journey matters, and we’re delighted to hear that you’ve received excellent service from Antoinette. We'll be sure to share your kinds words with her.
At Liberty HealthShare, we take the time to listen and to understand the unique circumstances and needs of our members—because you matter to us. We remain committed to continually enhancing your Liberty HealthShare experience, making it both satisfying and rewarding.
Some of the ways we’ve done that include expanding our programs—such as adding dental and vision sharing options—lowering monthly shares and co-shares and working to keep costs down during a time of rising healthcare expenses. We also continue to prioritize the timely sharing of eligible medical expenses within 30–45 days.
Liberty Healthshare is an organization…
Liberty Healthshare is an organization that is filled with caring and compassionate people that truly want to help. I have been a member for about 10 years and have witnessed this compassion and advocacy first hand. I have never felt Liberty Healthshare has ever been more concerned about my premiums than my well being. There is always someone available to help walk you through a medical bill or to pray with you or just to listen. The program is very affordable and the program rules are very reasonable. I can not state this strongly enough, Liberty Healthshare is a wonderful organization and truly a blessing from God.
11 november 2025
Review zonder uitnodiging
Antwoord van Liberty HealthShare
The greatest praise and most meaningful recommendations come from the experiences of our members. We deeply appreciate your kind words and your years of dedication to our ministry. We will continue to do all we can to remain worthy of your trust. Without members like you, we could not fulfill the vision, mission, and values that define this ministry.
The premiums are affordable and they do…
The premiums are affordable and they do pay the bills. Years ago they were slow to pay but they have fixed that. Customer service is also much better than years ago. This is a solid company
19 november 2025
Review zonder uitnodiging
Antwoord van Liberty HealthShare
Thank you for sharing your experience! We’re so glad to hear your membership is serving you well and that you’re receiving the support you need.
We appreciate you noting our prompt time to share. Once we have the information required to process a bill, the average time to share eligible expenses is 30–45 days.
We’re also grateful for the kind words shared about our caring and knowledgeable Member Advocates. Supporting our members with clear guidance and compassionate help is truly at the heart of what we do.
Thank you for being such a valued part of Liberty HealthShare!
Customer service is top notch
Customer service is top notch! Never had a rude or unhelpful person!
4 november 2025
Review zonder uitnodiging
Antwoord van Liberty HealthShare
Our Care Advocates are dedicated to making your experience simple, stress-free, and informative. We genuinely care about those we serve and are committed to supporting our members every step of the way. Thank you for the confidence and trust you place in our ministry through your continued membership.
10+ years with Liberty HealthShare
I have been with Liberty HealthShare for over a decade and have been very thankful for this health sharing ministry alternative to regular health insurance. They have great customer service and want to thank Theresa for helping me with questions over the phone. Highly recommend!
3 november 2025
Review zonder uitnodiging
Antwoord van Liberty HealthShare
Each of our Care Advocates is dedicated to making every interaction simple, stress-free, and informative — ensuring that every member feels supported and valued. We truly appreciate your kind words and will be sure to share them with Theresa . Thank you for the trust and confidence you place in our ministry through your continued membership.
Long term satisfied member
I've been with LHS for over 9 years now, and recently had to have a hip replaced. LHS made everything so simple and manageable, and covered all my expenses after my annual share was utilised. I've had regular health insurance for 30 years prior to LHS, and I have to say that I am extremely satisfied with not only the purpose of LHS, but with the follow through when you need them.
20 oktober 2025
Review zonder uitnodiging
Antwoord van Liberty HealthShare
We truly appreciate your kind words and your years of dedication to our ministry. At our core, we strive to be the most comprehensive health share ministry in the country—delivering the programs and services our members deserve. We genuinely care about those we serve and are committed to supporting our members every step of the way. Without members like you, we would not be able to carry out the vision, mission, and values that define this ministry.
I've been with Liberty HealthShare for…
I've been with Liberty HealthShare for almost 2 years now and have had no complaints whatsoever. As a small business owner in a state where health insurance is ridiculously expensive and a hassle to deal with, they offered such an appealing alternative. The monthly share amount is so much more affordable, and their customer service representatives go out of their way to answer any questions I have regarding my plan or resolve any medical billing issues with kindness and understanding, Karla in particular during my most recent phone call. I'm also considering adding their dental plan. Bless you all for the work you do.
7 oktober 2025
Review zonder uitnodiging
Antwoord van Liberty HealthShare
Our Care Advocates are committed to ensuring every member has a positive experience — making it simple, stress-free, and informative for you.
We remain dedicated to delivering exceptional value by being the most comprehensive health share ministry in the country, offering the programs and services our members deserve.
Thank you for your continued trust and confidence in our ministry.
Great for self employment
Great for self employment. It gave me peace of mind.
2 september 2025
Review zonder uitnodiging
Antwoord van Liberty HealthShare
We are deeply grateful for your membership in our ministry and remain committed to earning your trust every day. We will continue striving to make your Liberty HealthShare experience both satisfying and rewarding.
Toni did a great job helping me today
29 juli 2025
Review zonder uitnodiging
Antwoord van Liberty HealthShare
Here at Liberty Healthshare , we genuinely care about those we serve and are committed to supporting our members every step of the way. We’ll be sure to share your kind words with Toni. Without members like you, we would not be able to carry out the vision, mission, and values that define this ministry.
Highly Recommend Considering Liberty HealthShare! Read why!
I have been a member of Liberty HealthShare for several years now and have experienced nothing but positive changes and improvements along the way. Liberty HealthShare is a wonderful sharing ministry, NOT insurance. Members support one another through monetary contributions, prayers and a team of compassionate, knowledgeable and pleasant individuals. Shout out to Toni, who I spoke with today! We know the healthcare industry can complicate so many facets of medicine, not necessarily intentionally, but it happens, and as a Liberty HealthShare member, a team “advocate” (that’s how I would describe them) helps me navigate some of the questions and takes the time to explain, or help resolve, issues one might be dealing with. I love knowing I can reach out to them and they have my best interests at heart. I can’t say enough about Liberty HealthShare. And, this is a big one, they are more cost effective, for us, than a health insurance company. They help negotiate fair and reasonable pricing that has helped us save money. I would encourage reaching out to them if you’re looking for a sharing ministry…or an alternative to traditional health insurance.
17 juli 2025
Review zonder uitnodiging
Antwoord van Liberty HealthShare
Thank you, Kat. The highest praise and most meaningful recommendations come from the experiences of our members.
We are committed to serving with integrity, transparency, trust, and faith as we deliver the programs and services our members deserve. Without members like you, we could not fulfill the vision, mission, and values that define this ministry.
We will be sure to share your kind words with Toni.
Thank you for being a valued part of our sharing ministry.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.