Little Ones London Reviews 

I called in a Sunday and Robert Mc Fadyen answered my call I needed help to find job as I wasn’t happy with the person who’s dealing with me and Robert says to me I’m going to work with you ! After few days he sent me different clients for interviews got the first one and instantly they offered me the job. I couldn’t thank Robert enough for being so quick , responsive and very very professional he is highly recommended to be your consultant guys. He is amazing ing thank you Robert 🙏🏻🙏🏻

Great agency. Friendly and professional

Our experience with Little Ones was abysmal from start to finish. After paying over £3,500 for what was marketed as a “professional and discerning” recruitment service, we were sent three woefully unsuitable candidates in quick succession — one quit after a single day, another abandoned the role to pursue an entirely different career, and a third had to be dismissed for persistent lateness and poor performance. It felt less like a recruitment process and more like an elaborate exercise in fee extraction.

Despite a clear and detailed brief, it became immediately apparent that Little Ones invests little effort — if any — in understanding clients’ needs or vetting candidates properly. The whole thing amounted to an overpriced CV-forwarding service dressed up as something far more sophisticated.

When we raised our concerns, James Ross vanished behind a wall of deflection, while James Cree replied with a bizarre mixture of platitudes and copy-pasted nonsense seemingly pulled from other correspondence. Rather than acknowledge what was obviously a systemic failure, they hid behind fine print and recycled the same meaningless offer of a “replacement search” — something we had already declined multiple times. At no point did anyone take genuine responsibility or attempt to address the root problem: a careless, unaccountable approach to matching clients with candidates.

Little Ones charges luxury prices for a bargain-basement service. The company’s energy appears devoted not to delivering results, but to defending its own failures and protecting its revenue streams.

After months of wasted time, money, and patience, the only sensible advice we can offer about Little Ones is to steer well clear.

And since you asked so “cheekily” for a five-star review, William Bloomfield — here it is, just not in the way you were hoping.

Update // James: you say in your response that you presented a solution that has been agreed. That is misleading and inaccurate. If you bothered to read my email (to which you have not replied) you would have seen I noted “how unacceptable your remedy is (which unacceptability you seem to accept — noting, as you do, that it is “unlikely to be welcome news”).”

For the reasons explained to you the “solution” you offered — a replacement at some point in the next 36 months — is inadequate. We don’t need a replacement. We found one ourselves because you could not be trusted to do so. So far, she has proved better than any candidate LittleOnes offered.

In any event, your “investigation” still left unanswered question and, as I indicated to you, I expect to receive an answer to those questions rather than stock irrelevancies about DBS checks — which I took no issue with and never raised — and paediatric first aid certifications — which I not only took no issue with but which are of zero relevance to me as this wasn’t a childcare role, which you also knew. The issue here is LittleOnes failing at the most basic task: finding someone whose expectations align with our needs. Telling me that you were transparent about DBS checks* is no answer.

(*for those playing at home, this transparency is essentially “we don’t conduct them, but the candidate said they will obtain one if you ask them for it.”)

If you want to discuss a real solution I remain open to that. As matters stand, I do not consider you have adequately resolved this matter (or in fact to have made any genuine effort to do so).

To anyone reading, James’s response is exactly the sort of non-engagement you can expect from LittleOnes. You’ve heard “all care, no responsibility” - this is “all revenue, no care, no responsibility”. Ask yourself: Is this the type of service you’d expect from an agency you’re trusting to find people who you’ll leave in your house, or with your children?

I am happy with the Little One.
Always find me good jobs.

Wish I could leave a better review but haven’t had a good experience with their process. Felt very pushed into transferring initial fees quickly and was reassured many times that it won’t be a big issue finding someone with our requirements. After transferring fees - absolute silence, had to chase every other week for an update, empty promises were made saying they might have found someone but then magically they disappear again. I started the process mid July and to date, not a single suitable candidate has been referred.
All in all an absolute disappointment, worked with another agency and they found someone within a month. Upset I wasted money on Little Ones just for being ghosted. Never again.

Rocio is my agent and she is so super helpful before, during and after bookings with my clients, she is attentive to both parties. A great mediator and support!

well Done Little ones !!
From the first meeting with Breeya she has a lovely persona & rapport !
she didn,t disappear like so many agencies these days !! she quickly started searching for the jobs that suit& within a day or so got me an interview ! the support and encouragement top notch !!!! she saw a person not just a number etc!!! amazing experience thankyou .

Review – Sunshine Calero
Working with Sunshine Calero has been an outstanding experience – an extremely professional, reliable, dedicated, and approachable individual. She is distinguished by excellent communication, quick responsiveness, and exceptional support. I wholeheartedly recommend her to anyone seeking a responsible and high-quality partner.

Staff were very friendly and replied quickly to messages very helpful and supportive with interview process

Little Ones London initially placed a Housekeeper / Nanny with my family following an online interview and supposed vetting by Little Ones London, the agent.

Within 48 hours of the individual starting work, she informed us that, extremely unfortunately, her son had committed suicide and ever since she was not in a position to work with children and was leaving.

She had been pressured into doing a mixed role housekeeper / nanny role by the agent. She further stated she had been off work for a number of years although the CV that the agent had vetted showed she was in full time employment during this period.

Per the T&C's of the agency, they are obliged to send us alternative candidates that meet our pre designated requirements (at this point we have already paid them £6,489.60!!), they have since sent us the following candidates:

-2 individuals which they admitted were FAKE 'sample' candidates
-Candidates that are not available for interviews seemingly forever (its been many weeks with no available dates, FAKE?)
-Candidates that don't want to look after children
-Candidates that are not available to work the designated hours

We were referred to James Ross the manager to assist with the problem (you will see a copied and pasted response from him below most likely), he provided no assistance whatsoever, took no responsibility and his responses were at times simply copy and paste.

We are now forced to bring a legal claim again Little Ones (UK) Ltd.

Upon review of their Trustpilot reviews, it is extremely worrying that there appears to be a large number of FAKE reviews posted. They all appear to be almost identical in wording and appear to be forced onto potential candidates to write in order to get interviews!

Stay away!

Eva has been amazing and been so proactive with sending me an array of different roles. She has been lovely to work with and found me a wonderful role very quickly.

Incredibly clear communication and great options sent to me for a future nanny. I was able to speak honestly and openly about what we needed and felt really well listened to. Would highly recommend!

I am writing to raise a serious concern regarding my recent interaction with Ms. Morgane Cognaud. At her request, did in fact attend the interview on Wednesday 19th March and was informed that I had done well. My references were contacted shortly after, and I was also asked to submit my documentation, which I provided.I provided highly sensitive personal documents, including my passport, DBS certificate, and proof of address. She also contacted my referee as part of the process.

Since then, I have not received any feedback or updates on the status of my application. I have attempted to follow up by phone, but unfortunately I have been passed around without any clear response. This has left me feeling both exposed and vulnerable, given the nature of the information I shared.

Out of concern, I had to check your website myself to understand whether and how my documents are being used, which is not a reassuring experience. Considering the sensitivity of the documents involved, I kindly request urgent clarification on:

The current status of my application.

Confirmation of how my personal documents are being stored and protected.

Assurance that my data is being handled in line with GDPR and your company’s data protection policies.

I trusted your organisation with my personal information in good faith, and I would appreciate a prompt response to address this matter. i attended the interview

I've been with this agency for several years, but nothing has been done, I haven't found a family because they clearly didn't help me. I tried other agencies and I found a family directly,
Very Bad experience.

I recently attended the 12 Hour Pediatrics Ofsted accredited First AID through LittleOnesLondon.

The Course was delivered Intensively by an incredible facilitator, whom, I would comment was outstanding!

I would highly recommend this course to all professionals working within all environments related to children's health and wellness.

Had a amazing expiernces with Tori who was incredibly helpful in explaining all the possibilities and procedures of being a babysitter at little one’s as well as taking me through the process step by step.

Really friendly, professional and helpful people. As soon as I registered with them, Rocio keeps posting me new job offers and tries to connect with lovely families.
I'm still in the process of finding a right position but I know I'm in good hands:).
I highly recommend their services!

Very disappointed with the service provided by this agency. I made it clear from the start that I urgently needed my DBS to be processed, and the person in charge of my case was fully aware of this. After waiting a whole week without receiving any solution or update, today she wrote to me just to say that she has gone on holiday. I find this completely unprofessional and irresponsible, especially when dealing with such an important requirement for those of us working in childcare. I would not recommend this agency if you are looking for seriousness and reliability

A wonderful agency to work with,professional, supportive, and always clear in communication. They truly value both families and nannies.

Do not trust this agency! They fail to do any real diligence on candidates and are just a postbox for people that you can find yourself on the internet - look at the large number of bad reviews.

They sourced a nanny for us that has had no vaccinations (including for measles) with a household with a new born and an immunocompromised person, wouldn’t pay tax, wouldn’t sign an appropriate contract and was generally not fit for purpose. They refused to reimburse me for the (very large) finder’s fee they charged me. Legal action is being commenced and the company seems no have no regard for their contractual obligations. I am spreading the word about this agency.

AVOID THIS AGENCY AT ALL COSTS.