Great service, lovely affordable rugs. Kept us well informed , well packaged, competitive prices, much cheaper than other rug shops. Highly recommend.
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Brilliant fast and efficient service. I ordered a rug on a Friday and by 11am the following Monday it was in my home. I haven't opened it yet as our new sofas arrive tomorrow. I looks great throug... Toon meer
Lord of Rugs were the cheapest supplier of the rug that we wanted and also had the best reviews. After placing our order, we were concerned that it wouldn't be delivered before we went away. When w... Toon meer
The rug that we ordered is amazing and they had lower prices than their competitors
4,5
Uitstekend
48 reviews
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Ordered runner on 29th December as of…
Ordered runner on 29th December as of 6th January still not been delivered. They don't answer phone or emails. So sorry I dealt with them. Want my money back!!
29 december 2023
Review zonder uitnodiging
Antwoord van Lord of Rugs
Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you experienced with your order placed on December 29th. We understand your frustration regarding the delay in delivery and the difficulty in reaching our customer service team.
We are pleased to inform you that this matter has been resolved. We have taken steps to ensure that such delays and communication issues do not occur in the future.
If there are any remaining concerns or if you need further assistance, please do not hesitate to reach out to us directly. We value your business and hope to have the opportunity to serve you better in the future.
Thank you for your understanding and for giving us the chance to address this issue.
Positive Experience
Ordered a rug from LordofRugs on Friday the 3rd of November, then read the negative reviews and thought "what have I done". Very pleased to report the rug was delivered on Wednesday the 8th of November exactly as described and very competitively priced. My personal experience dealing with this company has been very positive with no issues. Keith
8 november 2023
Review zonder uitnodiging
Total scam company don't respond no…
Total scam company don't respond no phone number no working email mark items dispatch when they haven't as this was confirmed by couier after they have a fake tracking number they give out
15 mei 2023
Review zonder uitnodiging
Be very careful
I purchased a rug and received an email advising that it had been delivered, however nothing had been received. I sent an email regarding the situation and a reply was received saying that it had been delivered to the wrong address! I tried to contact them by telephone but the number given on the website seemed to be a call answering service who said they had never heard of them. Thankfully the purchase was made through Amazon who have issued a full refund.
Something doesn't seem to be quite right about this companny....be very careful.
18 januari 2022
Review zonder uitnodiging
multiple addresses
multiple addresses . phone does not work .. had to go through PayPal resolution just to get to return it when I received it .. bad quality ... PayPal told me they are looking into this company stay away
They keep changing there name because PayPal keep suspending there account
20 september 2021
Review zonder uitnodiging
awful
awful , they are on amazon , rug bobbling after 4 months , tried to say we are not looking after it , elderly couple no pets no children bought new for bungalow ,refused refund as usual brilliant amazon came through and refunded, very unscrupulous seller ,
24 augustus 2021
Review zonder uitnodiging
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