Luggage Superstore Reviews 

The Luggage superstore where great kept us informed on delivery etc. Not happy with the quality of the cases (Samsonite Adair 3 Piece Luggage Set - 55cm, 70cm & 79cm) Paid the extra to purchase a Samsonite product hoping to get a top end product. Not the case everything looks good in the pictures and description but it's not until you use them you find out.
The lock is very cheap and plastic, changing the lock code feels very flimsy and defiantly not a quality item. As for the extendable handle, this is too is not as sturdy as expected of a quality suitcase and has too much play when extended I have little confidence it will last. I regret purchasing this Samsonote product.

Would love yo comment but haven't received the goods yet!! Are you a bit premature asking for a review??

Update. Happy to say items have arrived within the stated time. Very pleased

I ordered a bag on line and was offered a discount code in the process, but it didn't work so I complained. Georgia replied almost instantly and stayed with me until it was sorted, and I was even given a little compesation. Georgia was super helpful and polite. I took the free delivery option but bag was delivered in 24 hours. Would be very happy to recommend.

A brilliant service. Despatch was immediate and delivery quicker than expected. Received a text from DPD with a one hour slot. The product looks great and has a better interior than the website would suggest - dividing zips either side which is a very useful aid to packing.

Luggage was received next day with accurate warning. Luggage just as ordered.

Ordered 2 Rock suitcases only to be told there was a 'stock correlation error', and they were indeed out of stock. Now have to wait for my refund so am out of pocket and unable to buy from a more reputable supplier!! Not happy!

UPDATE Seams like you're unable to order at the weekend as their system can't stocktake without human intervention. BE WARNED!

Wow - impressive. Not only was the luggage set great value for money and good quality - the service was second to none. Of the 3 cases I managed to set the locking mechanism on two but the on third case it jammed and could not be opened. Quick email, immediate response and replacement case is scheduled for delivery and faulty one collected! Great customer care .

Straightforward. No messing around. Delivered promptly following online order. Well packaged. Clear communication. Exactly what you want from an organisation.

Really competitive pricing on well know brands. Hasle free ordering online. Delivered within 48hours of ordering. Excellent service. Would use them again.

I bought a Samsonite overhead cabin bag for my weekend break flying with easyJet. The bag I chose was the correct size for this airline and was delivered very Quickly plus the bag was cheaper with a discount code from any other seller on the Internet.

Easy ordering process
Great price and excellent delivery
Would definitely recommend.

Great product great price and delivered in so per fast time .very impressed

I received an email to say it would arrive yesterday between 3 and 4pm and made sure I was in. At 3.15pm got an email to say I was out so it had been delivered to a neighbour at ‘flat 2, 2’.No road name or clue. I live on a street of houses not flats and the house number is well over 100 so 2 means nothing.
Several calls to DPD and vendor but no resolution or response. Rubbish service.

Easy to order, detailed information, great price and super easy delivery

Excellent service from Luggage Superstore. Suitcase was a very good price and arrived in excellent condition and within just a couple of days. Highly recommend.

Rapid dispatch and delivery, good price and easy ordering process.

Excellent service and hassle free experience. I ordered my Samsonite Garment Bag on a Sunday at 4pm and it was delivered for free by DPD on the next Tuesday by midday.
10% discount was a bonus on top - I would definitely buy from Luggage Superstore for my next travel accessory. Well done LS!

We were after a particular suitcase and on searching Luggage superstore came up trumps for competitive pricing, availability and delivery. I opted for standard delivery but it was delivered the next day. Excellent service, will not hesitate to recommend

I was unsure to buy a product from them because the price was even cheaper than Samsonite outlet. I called their customer service and they assured me that their products Re 100% Genuine and I can check the warranty directly with Samsonite. I received the item the day after I placed the order and I am in love. So beautiful and came its original packaging. I am so happy with my purchase