The customer service with Arjola was amazing. It was however, a challenging and long process until we received our artwork because the vendor was having issues and was not communicating shipping updat... Toon meer
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Lees wat reviewers zeggen
Website is very well organized and easy to follow. Researched many beautiful items and found just what I was searching for. Will definitely shop here again and share my experience with friends.
Quick easy process, with no stupid message saying something is wrong. And then when starting over adding another item to cart like some sites.
I USED YOUR WEBSITE NUMEROUS TIMES AND IT KEPT REQUIRING ME TO START OVER IF I WENT OUT FOR A BIT, DIDN'T HAVE ANSWERS TO MY QUESTIONS ABOUT WHITE GLOVE SERVICE, WHETHER I HAD TO PAY FOR EACH ITEM.... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Welcome to LuxeDecor. LuxeDecor is the premier online showroom for luxury home decor & outdoor furniture, lighting, rugs, and home decor. Shop LuxeDecor Now!
Contactgegevens
North Michigan Avenue 980, 60611, Chicago, Verenigde Staten
- luxedecor.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Website layout and functionality made…
Website layout and functionality made for a pleasant shopping experience.
Great description of construction and…
Great description of construction and dimensions. Easy to order. Quick confirmation of purchase. Thank you.
review
Content on the website is illustrate very clearly and informational. Layout and navigation is intuitive.
Note the browser verification was causing issues for us last night, but working fine tonight. Overall though, high quality website.
Didn’t get my 15% and I gave y’all my…
Didn’t get my 15% and I gave y’all my email and phone number

Antwoord van LuxeDecor
I made one call with two questions
I made one call with two questions. I was helped by and agent, Kelly. She led me through the answers. From this discussion I chose the one sofa/recliner. She then filled out my form, I verfied the information and just had to give my security infor on the credit card and apply the promo code. Easy and simple sale. I was impressed at the knowledge Kelly had of their products. I'm looking forward to seeing and using my new sofa recliner
Great Quick Response With Customer Service
Great, quick, & easy communication about a product in the chat portal. Definitely got the impression that I was actually messaging with a real person and not AI/bot (which is a HUGE plus). Person I messaged with still has to reach out to a manufacturer to ask something on my behalf so I should hear back from them via email when they have an update. At this point thus far, I would definitely consider making a purchase from this company based on their customer service alone.
Easy to use website
I spoke with Kim via chat and she was…
I spoke with Kim via chat and she was very prompt to respond and knowledgeable.
I love the choices of products
I love the choices of products the website has. The checkout was a bit difficult; because I requested to put in a new password and it never came through on my computer. Otherwise great company.
Luxe Decor has a great website with…
Luxe Decor has a great website with many items to choose from, reasonable prices and free shipping. It's a go-to website for me. Also I recently had trouble with an item I received and their customer service was great to deal with.
Excellent quality merchandise and…
Excellent quality merchandise and superior customer service
Easy to find what I was looking for.
Michelle was extremely helpful!
The customer service agent was highly…
The customer service agent was highly skilled, knowledgeable and a personal and professional delight- assisted with order checkout and payment when the website screen froze on my computer. So sorry I did not get her name but reward her for her patience, kindness and professionalism!
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